NHTSA Complaint #11062626 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11062626
Vehicle 2011 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

CHECK ENGINE LIGHT ON VEHICLE ILLUMINATED. WHILE DRIVING VEHICLE, THE VEHICLE ENGINE SUDDENLY STOPPED AND VEHICLE TURNED OFF WHILE IN MOTION. DRIVER PULLED VEHICLE TO SIDE OF ROAD AND HAD TOWED TO AUTO SHOP. AUTO SHOP SAID THE ENGINE SEIZED BUT COULD NOT IDENTIFY CAUSE OF SEIZURE. SHOP SAID OIL WAS FULL AND RECENTLY CHANGED. OWNER HAD VEHICLE TOWED TO KIA DEALER WHO ALSO CITED ENGINE SEIZURE. KIA DEALER SAID OWNER WOULD NEED TO PAY FOR DIAGNOSTIC TO DETERMINE EXACT CAUSE. ENGINE SEIZURE MATCHED ENGINE SEIZURE ISSUE IN RECALLED 2012-2014 SORENTO VEHICLES. OWNER ASKED DEALER ABOUT REPAIRS UNDER SIMILAR RECALL/ISSUE AND WAS TOLD THERE WAS NOTHING DEALER COULD DO.

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