NHTSA Complaint #11709211 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11709211
Vehicle 2011 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 189,711 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly stalled. There was no warning light illuminated. The contact stated that there was a rattling sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was unable to restart. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The vehicle was taken to a dealer, where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 189,711.

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