NHTSA Complaint #11712727 — 2011 KIA SORENTO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11712727
Vehicle	2011 KIA SORENTO
Component	AIR BAGS
Date of Incident	January 2, 2026
Date Filed	January 22, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring assembly was extended to 15 years. the clock spring is an electrical connection which rotates with the steering wheel to maintain proper functioning of the airbag unit. If the airbag light stays on, and the car continues to be used without repair, the driver's airbag may eventually not deploy in a frontal impact. This is a safety issue, since the airbag may not work, KIA knew about it in 2019!! The 2011 KIA that I own is now 16 years old, and of course KIA refuses to pay for the repair. Now I am faced with an approximately $500.00 repair bill to make sure I'm safe in case of an accident. This should be investigated, and KIA should pay for the repair since it is an airbag safety issue.

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#11566892 — January 22, 2024 — Airbag light on dashboard constantly on

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