NHTSA Complaint #11084448 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11084448
Vehicle	2011 KIA SORENTO
Component	ENGINE
Date of Incident	January 31, 2018
Date Filed	April 10, 2018
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING ABOUT 40MPH ON A HIGHWAY WITH A SPEED LIMIT OF 55 MPH, THE ENGINE SIZED WITHOUT ANY WARNING. THE CAR WOULD NOT ACCELERATE AND WENT ABOUT 1 MILE AND STARTED MAKING A CLUNKING SOUND. CAR WAS PULLED OVER IMMEDIATELY AND THE ALL THE WARNING LIGHTS CAME ON AND THE CAR WAS INOPERABLE. COOPER KIA (5056 COMMERCIAL DR., YORKVILLE NY) WAS CONTACTED BUT THE VEHICLE WAS NOT DIAGNOSED. REFERENCED NHTSA CAMPAIGN # 17V224000 (ENGINE AND COOLING) AS A POSSIBLE SOLUTION. ADVISED THAT THIS ENGINE WAS NOT IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS ABOUT 115,000 MILES.

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