NHTSA Complaint #10995654 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10995654
Vehicle	2011 KIA SORENTO
Component	ENGINE
Date of Incident	March 1, 2013
Date Filed	June 17, 2017
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE DRIVING ANYWHERE ABOVE 35 MPH UPON SLOWING DOWN AND THE CAR DOWNSHIFTING THE CAR JOLTS A LOUD BANG/POP IS HEARD THE CAR LUNGES YOU FORWARD IT'S QUITE VIOLENT I'VE TAKEN TO THE DEALER OVER 10 TIMES AND THEY JUST SAY THEY NOTICE THE POPPING BUT NOTHING IS WRONG THEY ALSO SAID THEY TOOK IT FOR A TEST DRIVE TO TEST THE UNBELIEVABLY HARD DOWN SHIFT . I WATCHED THEM THEIR TEST DRIVE WAS FROM THE FRONT OF THE PARKING LOT TO THE REAR . THEY NEVER WENT ABOVE 25 MPH SO THEY NEVER TESTED THE DOWN SHIFT IT'S HAPPENED FOR A VERY LONG TIME NOW AND THEY JUST KEEP DENYING IT I ALSO HAD THE TOP END OF THE MOTOR GO OUT AT 5000 MILES AND FEEL LIKE THEY ARE JUST AVOIDING IT BEING A LEMON.

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