NHTSA Complaint #10972008 — 2011 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10972008
Vehicle	2011 KIA SORENTO
Component	ENGINE
Date of Incident	April 7, 2017
Date Filed	April 12, 2017
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE ENGINE BEGAN TO BE HARD TO START LEAVING WORK FOR HOME. THEN THE NEXT MORNING IT WAS HARD TO START AND WOULD ALMOST STALL AT IDLE. AFTER PARKING AT WORK I ATTEMPTED TO START IT AND DRIVE TO THE KIA DEALERSHIP FOR DIAGNOSIS, IT WOULD NOT KEEP RUNNING MORE THAN A FEW SECONDS. THE ENGINE HAS SUFFERED A CATASTROPHIC FAILURE. THE DEALER SAYS THAT IT IS LIKELY THAT THE CRANK SHAFT BEARINGS FAILED, OR POSSIBLY THE CONNECTING ROD BEARINGS. THE ENGINE NEEDS TO BE REPLACED.

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