2011 JEEP GRAND CHEROKEE Engine Problems

341 NHTSA complaints on file

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All Engine Complaints — Page 5

#10806177 |
REPLACED TIPM 15 MONTHS AGO. TODAY, TURNING INTO PARKING LOT CAR STALL. LOST ALL POWER STEERING, NO BRAKES, NO ENGINE. HAD TO RESTART WHILE COASTING. DECELERATING AT 45 MPH MAKING A LEFT TURN.
#10794809 |
THE ENGINE SHUTS OFF RANDOMLY WHILE DRIVING
#10794592 |
ENGINE SHUT OFF WHILE DECELERATING FROM 40MPH AT APROX. 15MPH WHILE COMING TO A STOP SIGN. THIS HAS HAPPENED AS RECENTLY AS LAST MONTH. ALL INSTRUMENTS, RADIO ETC. REMAINED POWERED. NO WARNING LIGHTS. DEALER CAN'T SEEM TO IDENTIFY ISSUE. PREVIOUS RECALL FOR FUEL RELAY WAS COMPLETED IN 2014. PREVIOUS NHTSA ID NUMBER: 10783730
#10790672 |
MY CAR WOULD NOT START ON A NUMBER OF OCCASIONS--THE STARTER WOULD MAKE NOISE BUT THE ENGINE WOULD NOT START. IT USUALLY STARTED ON THE SECOND OR THIRD TRY. I RECEIVED A RECALL NOTICE FOR DEFECTIVE TIPM UNIT BUT WAS TOLD THAT THE PART WAS NOT IN STOCK. WELL OVER A YEAR LATER, THE COMPANY STILL DOES NOT HAVE ANY IN STOCK. IN ADDITION, I HAVE EXPERIENCED MY HORN RANDOMLY DOING OFF (SOUNDS LIKE THE PANIC ALARM) EVEN THOUGH THE CAR WAS RUNNING AND IN MOTION. JEEP SHOULD BE MUCH MORE PROACTIVE ABOUT THIS AS AN STALLS DURING DRIVING AS A RESULT OF A TIPM DEFECT COULD CASE BODILY HARM TO THE DRIVER, PASSENGERS, AND OTHERS ON THE ROAD.
#10789757 |
SINCE SAFETY RECALL P54 WAS APPLIED, MY VEHICLE HAS COMPLETELY DIED WHILE DRIVING ON 5 SEPARATE OCCASIONS 1 ON 19OCT, 2ON31OCT, AND 2ON7NOV. THE VEHICLE IS CURRENTLY AT SAM LEHMAN CHRYSLER JEEP DEALERSHIP IN PEORIA, IL. THEY CLAIM THAT I NEED NEW SOFTWARE AT MY EXPENSE TO ADDRESS THE VEHICLE SHUT DOWNS. ATTACHED TRANSCRIPT IS WITH CHRYSLER. THEY DO NOT APPEAR TO TAKE THIS SAFETY ISSUE VERY SERIOUSLY.
#10789772 |
VEHICLE HAS COMPLETELY SHUT DOWN WHILE DRIVING 5 TIMES IN THE RECENT PAST. 1X19 OCT; 2X31 OCT; 2X7NOV. THE VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING. THIS IS VERY DANGEROUS AS ALL POWER IS LOST FOR BREAKS, STEERING, AND OBVIOUSLY NO ACCELERATION. CHRYSLER SAFETY RECALL P54 HAS BEEN APPLIED PRIOR TO THESE ISSUES. DEALER AND CHRYSLER ARE CHARGING ME CUSTOMER (AT MY EXPENSE) TO FLASH NEW SOFTWARE FILES ON THE VEHICLE COMPUTERS. I SENSE THIS IS VERY LIKELY A MUCH BROADER SAFETY ISSUE AND AM HOPING OUR GOVERNMENT (NHTSA) OFFICIALS WILL INVESTIGATE BEFORE SOMEONE IS INJURED AS A RESULT OF THIS.
#10789654 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND CAUSED A LOSS OF BRAKING AND POWER STEERING ABILITY. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
#10786873 |
THE ENGINE SEEMED TO LOSE POWER AND THE POWER STEERING AND BREAKS LOST POWER AS WELL. WAS MERGING FROM THE HIGHWAY ON TO A MAIN STREET IN A CITY. THE VEHICLE WAS NEARLY INOPERABLE BUT I WAS ABLE TO STOP IT AND RESTART IT. BUT THE BRAKES AND STEERING WERE LOCKED.
#10783730 |
ENGINE SHUTS OFF WHILE DRIVING WITHOUT WARNING. THIS HAS OCCURRED TWICE WHILE DECELERATING ON THE HIGHWAY. DEALER CAN NOT IDENTIFY PROBLEM, NO OPEN RECALLS ON VEHICLE.
#10783054 |
1. THE VEHICLES HEAD HAS TO BE REPLACED DUE TO BAD VALVES AT ONLY 59,000 MILES. 2. THE FRONT RIGHT TURN SIGNAL STOPPED WORKING, AND IS BURNING THE BULB SOCKET AND HEADLIGHT HOUSING. IT WAS DETERMINED BY AN INDEPENDENT MECHANIC THAT THE TIPM MODULE IS GOING BAD CAUSING SHORTS, AND OTHER ELECTRICAL ISSUES. (THE DEALER CLAIMS IT IS A BURNED BULB SOCKET, BUT WE TESTED THE SOCKET, AND ENTIRE SYSTEM AND FOUND THE TRUE PROBLEM) 3. THE HORN STOPS WORKING RANDOMLY, AND SOMETIMES WHEN IT DOES WORK ITS ONLY THE HIGH TONE. THIS PROBLEM IS ALSO TRACED BACK TO A FAULTY TIPM MODULE.
#10780978 |
CHECK ENGINE LIGHT INDICATING CYLINDER # 2 MISFIRE AND AN ENGINE TICKING SOUND. I'M RESEARCHING THE ISSUE WITH CHRYSLER AND I'M SEE A LOT OF PROBLEMS WITH THIS ISSUE BUT I DON'T SEE ANY RECALLS.
#10779475 |
PRIOR TO RECEIVING THE CURRENT RECALL ON MY 2011 JEEP GRAND CHEROKEE, I WAS MERGING ONTO THE FREEWAY AND MY JEEP LOST COMPLETE POWER. I STARTED TO PANIC BECAUSE THERE WAS NOTHING I COULD DO TO CONTROL MY JEEP. LUCKILY, I WAS ON THE OUTSIDE LANE AND JUST COASTED TO A STOP. THEN, I SAT THERE FOR ABOUT 10 MINUTES WHILE I CALLED MY WIFE TO LET HER KNOW SHE WOULD NEED TO COME GET ME. THEN, I WENT TO SEE IF MY JEEP WOULD DRIVE ONE MORE TIME AND IT DROVE OFF JUST FINE. THEN, WHEN I RECEIVED THIS NOTICE I CALLED THE JEEP DEALERSHIP TO ASK THEM TO FIX MY JEEP DUE TOT HE RECALL AND THEY TOLD ME THAT THEY WERE WAITING ON PARTS AND WOULD LET ME KNOW WHEN THEY COME IN. HOWEVER, NOW MY AIR BAG LIGHTS ARE ON AS WELL AS MY TRACTION CONTROL...
#10777919 |
I WAS OUT DRIVING FROM THE GROCERY STORE AND I WAS PRESSING ON THE BREAKS TO TURN A CURVE THE VEHICLE SPEEDED UP. I WAS ORIGINALLY GOING 25 MPH AND STARTED TO SLOW UP BECAUSE I WAS APPROACHING A CURVE BUT INSTEAD OF IT SLOWING DOWN IT SPED UP TO 35MPH WHILE GOING AROUND A CURVE. THANK GOD NO ONE ELSE WAS ON THE ROAD AT THAT TIME. TWO WEEKS LATER MY HUSBAND STATED THAT WHEN HE WAS DRIVING THE VEHICLE THE SAME EXACT THEN HAPPENED TO HIM. AT THAT TIME WE TOOK THE VEHICLE BACK TO GILMAN CHRYSLER AND JEEP IN HOUSTON TX WHERE WE PURCHASED THE VEHICLE FROM (8/10/14). THEY CLAIM THEY TESTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT. MY HUSBAND AND I KEPT EXPLAINING TO THE SERVICE GUY THAT SOMETHING IS WRONG WITH THE VEHICLE AND WE DON'T WANT TO GET INTO AN ACCIDENT FOR...
#10776249 |
THE VEHICLE STALLS WHILE DRIVING. WHEN THIS HAPPENS, IT IS VERY DIFFICULT TO STEER THE VEHICLE SAFELY OUT OF HARMS WAY. I AM IN FEAR FOR THE SAFETY OF MYSELF AND MY FAMILY. I HAVE HAD SEVERAL CLOSE CALLS WHERE WE ALMOST CAUSED AN ACCIDENT. THE FUEL PUMP RELAY SWITCH WAS REPLACED BY RECALL AND THE VEHICLE IS STILL STALLING. I HAVE CONTACTED JEEP CUSTOMER CARE VIA EMAIL AND BY PHONE AND THEY WILL NOT GIVE ME A CASE NUMBER. I TAKE THE VEHICLE TO THE DEALER AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. I DON'T WANT TO SELL THE CAR KNOWING WHOEVER PURCHASES IT COULD BE SERIOUSLY INJURED OR KILLED.
#10766495 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 50 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP RELAY AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 11/19/15*LJ *TR
#10763868 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT EXCEED 30 MPH WITH THE ACCELERATOR PEDAL ALL THE WAY TO THE FLOORBOARD. THE WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
#10763420 |
THIS IS THE SIXTH TIME, TODAY, 9/13/15. I HAVEN'T BEEN KILLED YET, BUT IT'S A FUTURE POSSIBILITY. MY JEEP LOSES POWER AND WILL NOT STEER. IT HAPPENED WITH MY MOM AND MY ONLY CHILD IN THE JEEP. CHRYSLER TELLS ME EVERY TIME TO TAKE IT TO THE LOCAL DEALER, QUIRK JEEP IN MARSHFIELD, MA. I DO. THEY RUN THE EVER POPULAR 'DIAGNOSTICS' AND FIND NOTHING WRONG WITH IT. YET, IT KEEPS HAPPENING! THE LAST TIME IT HAPPENED, I WAS ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. STATE POLICE WOULD NOT ALLOW ME TO WAIT FOR AAA SO I HAD TO PAY OUT OF POCKET $120 TO BE TOWED OFF THE ROAD BY SOME NEANDERTHAL IN A TOW TRUCK. WHAT CAN I DO BEFORE I AM KILLED BY THIS VEHICLE? *THE LAST TIME IT HAPPENED WAS IN EARLY AUGUST OF THIS YEAR. I CONTACTED JEEP WITH THIS EMAIL AND WAS TOLD...
#10759600 |
THIS IS THE SECOND TIME I'VE BEEN IN MY HOME WHICH HAS A CONNECTED GARAGE AND GONE OUT IN THE GARAGE TO FIND THE ENGINE RUNNING AND I KNOW FOR SURE IT WAS OFF WHEN PARKED. I BELIEVE THE ISSUE IS WITH THE KEY FOB AND OTHER ITEMS IN MY POCKET IT'S POSSIBLE TO INADVERTENTLY CAUSE THE KEY FOB'S REMOTE START TO BE PUSHED IN THE SEQUENCE NEEDED TO REMOTELY START THE VEHICLE. AT THAT POINT THE VEHICLE IS RUNNING AND YOU HAVE NO IDEA. THIS COULD RESULT IN DEATH IF THE DOOR TO THE GARAGE LEAKS AND THERE'S A BUILD UP OF CARBON MONOXIDE. I'VE ALSO EXPERIENCED BEEPS FROM THE CARS HORN LIKE YOU RECEIVE WHEN LOCKING THE VEHICLE WITH THE KEY FOB SO I KNOW IT WAS MOST LIKELY INADVERTENTLY STARTED. VERY UNSAFE.
#10749125 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND THE STEERING COLUMN SEIZED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
#10748302 |
VEHICLE STALLED ON A BUSY ROAD WHILE TRAVELING APPROXIMATELY 35 MPH. I WAS DECELERATING APPROACHING A TRAFFIC LIGHT AND LOST POWER STEERING, POWER BRAKES AND ENGINE SHUT DOWN. AFTER PLACING VEHICLE INTO PARK I WAS ABLE TO RESTART. THIS HAS HAPPENED TWICE IN THE LAST FEW MONTHS. THE DEALERSHIP IS NOT ABLE TO REPLICATE THE ISSUE OR TAKE FURTHER ACTION TO CORRECT THE ISSUE.
#10733461 |
HAVING PROBLEMS STARTING. MECHANIC SAYS IT'S A TDMI RECALL ISSUE
#10733500 |
WHILE DRIVING 55 MPH ON THE FREEWAY THE ESC LIGHT CAME ON AND THEN MY ENGINE STALLED, POWER STEERING AND BRAKES SHUT OFF. I HAD TO GET TO THE SIDE OF THE ROAD AND SLOWLY COAST TO THE EXIT! WITH MY TWO KIDS (BOTH UNDER 4) IN THE CAR. TALK ABOUT SCARY!!!! I HAD MY CAR TOWED TO A JEEP SERVICE CENTER AND AFTER 4 DAYS WITH MY CAR - THEY SAID THEY COULD NOT DUPLICATE NOR FIND ANY ISSUES. I HAD TO PAY $200.00 FOR THAT ANSWER.WHICH I WAS NOT HAPPY WITH!!! THEN TODAY (JULY 12, 2015) WHILE SLOWING DOWN AT A STOP LIGHT - THE SAME THING HAPPENED AGAIN!!!!!
#10732041 |
I HAVE A JEEP GRAND CHEROKEE 2011, WITH 58K MILES, AND MY "SER 4 WD" AND TRACTION CONTROL LIGHTS ARE ON. WHAT COULD BE THE CAUSE OF THIS? THE TRUCK SHUT OFF WHILE I WAS DRIVING. THE DEALERS TOLD ME WHEN THEY CHECKED IT THEY FIND NOTHING WRONG AND MAYBE THE SPARK PLUGS NEEDED TO BE CHANGE. MY BACK UP CAMERA WORKS SOMETIMES. WHEN I ASKED WHY IS THIS HAPPENING THEY TOLD ME MAYBE THE CIRCUIT BOARD MAY BE BAD. MY HEAD LIGHTS KEEPS GOING OUT EVER 3 MONTHS, WHEN I ASKED THEY TOLD ME THERE IS NOTHING WRONG WITH THE LIGHTS, I MAY NEED TO CHANGED THE BULBS TO CHRYSLER BULBS. WHAT IS GOING ON WITH CHRYSLER VEHICLES AND WHY EVERY TIME YOU GO TO THE DEALER WITH A KNOWN PROBLEM, THEY CHARGE YOU A DIAGNOSTIC FEE OF $125.00?
#10725120 |
ON OR ABOUT APRIL 20, 2015 I HAD JUST DRIVEN MY JEEP ABOUT 20 MILES TO GET GROCERIES CAME HOME UNLOADED AND WENT BACK TO START JEEP TO GO PICK UP GRAND DAUGHTER AT SCHOOL AND THE JEEP WOULD NOT START. IT WOULD CRANK FOR ABOUT 30 SECONDS AND THEN STOP. TRIED TO START 5 OR 6 TIMES. TOOK MY TRUCK TO GET GRAND DAUGHTER. CALLED CHRYSLER AND THEY SENT DEALER TO GET JEEP. ABOUT AN HOUR LATER JEEP STARTED THEN BUT THEY TOOK IT TO CHECK IT OUT. AFTER 5 DAYS THEY TOLD ME I NEED A NEW BATTERY. THEY WANTED $355.31 FOR NEW BATTERY. TOOK JEEP TO 2 PARTS STORES AND THEY CHECKED THE BATTERY AND SAID IT WAS STRONGER THAN WHAT WAS POSTED ON BATTERY. ON MAY 7, 2015 I WAS OUT AT STORE AND JEEP WOULD NOT START. TRIED ABOUT 6 OR 7 TIMES AND THEN...
#10722654 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,049.
#10721881 |
ON 5/25 APPROXIMATELY 2:30 PM WHILE MERGING ONTO THE HIGHWAY VEHICLE STOPPED ACCELERATING AND STEERING LOCKED UP AND ENGINE STALLED OUT WHILE IN THE RIGHT LANE OF THE HIGHWAY. HAD TO DRIFT OVER TO SHOULDER ON LEFT HAND SIDE ON HIGHWAY WHERE SPEED LIMIT 65 MPH BUT DRIVERS OFTEN DO 75-80 MPH. VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED.
#10716359 |
NO VOLTAGE INDICATOR LIGHT OR VOLTAGE READER
#10713458 |
I HAD THE TIPM FUEL PUMP RELAY BYPASS "FIX" DONE LAST FALL AFTER FAILING TO START A NUMBER OF TIMES. IT HAS BEEN RECALLED SINCE I HAD THE REPAIR DONE. I AM NOW EXPERIENCING THE EXACT SAME PROBLEM. IT FAILS TO START A FEW TIMES EACH WEEK, EVENTUALLY STARTING AFTER SEVERAL ATTEMPTS. I'VE TAKEN MY VEHICLE TO A LOCAL DEALERSHIP A NUMBER OF TIMES AND THEY CAN'T FIND ANYTHING WRONG (NO ERROR CODES). THIS IS AN INTERMITTENT STARTING ISSUE AND APPARENTLY DIFFICULT TO DIAGNOSE. IT'S ALMOST CERTAINLY RELATED TO THE TIPM. I CONTINUE TO PAY DIAGNOSTIC CHARGES SINCE NO "CODES" ARE REGISTERING ANYWHERE. ($150.00) UNTIL THEY GET A "ERROR CODE", THEY CLAIM THERE'S NOTHING THEY CAN DO AND IT'S NOT COVERED BY MY EXTENDED WARRANTY. THE INTERNET IS FULL OF SIMILAR COMPLAINTS FOR THIS MAKE AND MODEL YEAR. I JUST WANT MY CAR TO START AND RUN WELL! *TR
#10703163 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT HEARD A TAPPING NOISE EMITTING FROM THE ENGINE AS IT LOST POWER. THE CONTACT MENTIONED THAT THE SEAT BELT, AIR BAG, AND CHECK ENGINE LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEAD ASSEMBLY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
#10701804 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) AND 14V391000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 6/30/15*CN THE CONSUMER STATED THE DEALER KEPT THE VEHICLE FOR 92 DAYS. UPDATED 07/02/15*JB
#10701142 |
INTERMITTENTLY, THE VEHICLE WILL CRANK BUT NOT START ON THE FIRST TRY. USUALLY ONLY HAPPENS IF VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS. SOMETIMES IT WILL START, BUT IMMEDIATELY STALL. *TR
#10682851 |
WAS COMING TO A STOP, GETTING READY TO DO A LEFT TURN AND THE CAR ENGINE WENT OFF AND THE STEERING WHEEL LOCKED. HAD TO COME TO A COMPLETE STOP AND PUT JEEP INTO PARK TO START IT AGAIN. STARTED FINE BUT WAS DANGEROUS AS THIS COULD HAVE HAPPENED IN THE INTERSECTION. COULD HAVE CAUSED A CRASH. THIS IS THE SECOND TIME THIS HAS HAPPENED AND TOOK IT IN FOR A RECALL ALREADY REGARDING STALKING ISSUE. PLEASE HELP *TR
#10682179 |
TL*THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,900.
#10680524 |
NOTICED A LEAK UNDER MY ENGINE AND WHEN I POPPED MY HOOD THERE WAS OIL SPRAYED EVERYWHERE. MAJOR LEAK. *TR
#10668272 |
SERPENTINE BELT FAILED CAUSING LOSS OF POWER STEERING. I DID NOT REALIZE WHAT HAD BROKEN UNTIL I LOOKED LATER, BUT I WAS LUCKY THAT I WAS VERY CLOSE TO HOME AS IT COULD HAVE CAUSED MAJOR ENGINE FAILURE SINCE THE BELT ALSO DRIVES THE WATER PUMP AND ALTERNATOR. *TR
#10664158 |
MY VEHICLE IS HAVING ISSUES STARTING/STALLING, AND SOUNDS LIKE THE WATER PUMP AND/OR ALTERNATOR IS FAILING. I WENT TO THE DEALERSHIP AND THEY SAID THIS IS ALL TIED TO P54/NHTSA 14V-530. THE TIPM PARTS ARE NOT AVAILABLE TO FIX THIS ISSUE, AND HAVE NOT BEEN AVAILABLE SINCE I RECEIVED THE FIRST RECALL NOTICE BACK IN OCTOBER 2014. THE DEALERSHIP SAID THE PARTS ARE NOT GOING TO BE AVAILABLE FOR WEEKS, POSSIBLY MONTHS. I CALLED JEEP/CHRYSLER AND THEY ALSO SAID THAT IS THE CAUSE OF MY PROBLEMS AND THEY HAVE NO DATE THAT RECALL REPLACEMENT/CORRECTION PARTS WILL BE AVAILABLE. I ASKED THEM WHAT I SHOULD DO SINCE I'M DRIVING A VEHICLE THAT DOESN'T WANT TO START (TAKES MULTIPLE ATTEMPTS), THAT STALLS OUT, AND THAT OTHER COMPONENTS UNDER THE HOOD ARE BEING AFFECTED. THEY SAID THEY WILL NOT COVER ANY TOWING, OR RENTAL COSTS, AND HAD NO GUIDANCE ON WHAT TO DO...
#10664191 |
THE VEHICLE HAS BEEN EXPERIENCING STALLING A COUPLE OF TIMES BEFORE AT LOW SPEEDS. ALSO FAILURE TO START AND A FAN LIKE NOISE COMING FROM AROUND THE FUEL PUMP. CHRYSLER ISSUED A RECALL ON THE FUEL PUMP RELAY, BUT I AM SERIOUSLY CONCERNED SINCE THIS IS AN ISSUE WITH THE TIPM AND THAT IS NOT BEING ADDRESSED. THE DEALERSHIP IS SCHEDULING 2 MONTHS OUT HOPING THEY WOULD HAVE THE PART BY THEN, WHILE I AM DRIVING WITH 2 KIDS IN A CAR THAT SHUTS OFF ON THE HIGHWAY AT 50 MPH. *TR
#10662015 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT AFTER WAITING FOR ABOUT 20 MINUTES THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
#10661225 |
ON JULY 19, 2014 MY VEHICLE CEASED TO START PROPERLY. IT WOULD TURN OVER AND OVER AND AFTER SEVERAL ATTEMPTS WOULD FINALLY START. ADDITIONALLY, THERE WERE SEVERAL INCIDENTS OF STALLING AT A STOP SIGN OR EXITING THE FREEWAY THEN DIFFICULTY RESTARTING. THIS BECAME MORE AND MORE FREQUENT, AND EACH TIME MY MECHANIC WAS UNABLE TO PINPOINT THE CAUSE. SEPTEMBER 4TH IS THE LAST DAY THAT MY CAR STARTED. I HAD IT TOWED TO THE MECHANIC WHO AFTER HAVING POSSESSION OF MY VEHICLE FOR 3 WEEKS UNABLE TO PINPOINT THE ISSUE, FOUND THROUGH RESEARCH THAT CHRYSLER HAD ANNOUNCED A MASSIVE RECALL FOR THIS EXACT ISSUE. HE REFERRED ME TO THE CHRYSLER RECALL SPECIALIST PHONE NUMBER, WHICH I CALLED IMMEDIATELY. MY FIRST FOUR PHONE CALLS WERE NOTHING MORE THAN A RUN AROUND GAME UNTIL I FOUND THE INFORMATION ON NHTSA WEBSITE. ACCORDING TO THE NHTSA RECALL INFORMATION, REPAIRS WERE SET TO BEGIN...
#10660437 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS. ALSO, THE CONTACT STATED THAT THE FUEL PUMP CONTINUED TO RUN AFTER THE VEHICLE WAS TURNED OFF WHICH DRAINED THE BATTERY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V530000 (ELECTRICAL SYSTEM). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
#10660463 |
I HAD AN EXTREMELY DANGEROUS SITUATION OCCUR ON NOVEMBER 15, 2014 WITH OUR 2011 GRAND CHEROKEE. AROUND 7 P.M., I WAS MERGING ONTO INTERSTATE 95 SOUTH FROM 332, THE NEWTOWN, PA EXIT. I DID A HARD ACCELERATION TO AVOID TRAFFIC BRINGING UP THE REAR. THE ENGINE THEN ACCELERATED UNCONTROLLABLY ... SO FAST THAT THE TACHOMETER WAS PINNED TO THE RIGHT SIDE ... INTO THE RED ZONE NEAR 7K. A LATER CHECK OF THE VEHICLE MAXIMUM SPEED ON THE GARMIN GPS REVEALED IT PEAKED AT 97 M.P.H. WITH MY FOOT COMPLETELY OFF THE GAS PEDAL, THE ENGINE WAS PINNED TO MAXIMUM REVS. I HONESTLY THOUGHT IT WOULD DISINTEGRATE. IN THE SPAN OF A FEW SECONDS, I KNEW NOT TO SHUT OFF THE ENGINE, AS I WOULD HAVE LOST STEERING. I HAD THE PRESENCE OF MIND TO PUT THE TRANSMISSION IN NEUTRAL, TO AT LEAST STOP THE SPEEDING. THE ENGINE CONTINUED TO...
#10660509 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED INTERMITTENTLY. THE CONTACT STATED THAT RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THE REMEDY WAS UNDER DEVELOPMENT AND PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
#10659276 |
RECALL P54/NHTSA 14V-530 MY JEEP HAS STALLED 5 TIMES IN A YEAR. CALLED CHRYSLER ABOUT THIS RECALL AND THEY DO NOT HAVE THE PARTS TO FIX IT. TOOK IT TO THE DEALER AND WAS TOLD THE SAME THING. I ASK BOTH OF THEM, WHAT IF IT STALLS AND I AM IN A CRASH. THERE RESPONDS WAS THAT THEY HOPE THAT DOESN'T HAPPEN. MY QUESTION IS WHAT CAN I DO ABOUT THIS SITUATION? THANK YOU *TR
#10658557 |
BOUGHT THIS VEHICLE IN JUNE 2014 WITH 36,700 MILES ON IT FROM SOMERSET JEEP IN SOMERSET MA. 1ST ISSUE WAS CAR WAS HAVING TROUBLE STARTING. TAKEN TO QUIRK JEEP IN MARSHFIELD MA ON SEPTEMBER 5TH ISSUE WAS FUEL PUMP CIRCUIT DOES NOT POWER UP IN TIPM INSTALLED RELAY HARNESS AND FUSE STARTS FINE NOW. COST IS $375.68, WHICH I HAD TO PUT ON MY CREDIT CARD. 2. CAR STARTS SMOKING, WHICH TERRIFIES ME AND MY 7 YEAR OLD SON FOR FEAR OF THE JEEP BLOWING UP OR CATCHING ON FIRE! SO I HAVE TO HAVE IT TOWED TO QUIRK BY AAA ON THURSDAY OCTOBER 16TH. THEY TELL ME THAT IT IS A PROBLEM WITH THE MODULE IN THE FAN. THE WHOLE FAN HAS TO BE REPLACE FOR $1000.00. DON'T GET CAR BACK TIL MONDAY NIGHT OCTOBER 20TH. IT ISN'T COVERED UNDER WARRANTY AND I CAN'T GET A RENTAL CAR UNLESS...
#10654836 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V530000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
#10653618 |
IN JUNE 2012 I BEGAN HAVING ISSUES WITH MY VEHICLE GIVING A HARD START AND STALLING. I REPORTED IT SEVERAL TIMES AND CARRIED IT TO THE DEALERSHIP MANY TIMES. THEY INSTALLED A DEVICE TO TRACK WHAT IS CAUSING THE STALL ISSUE. THEY SAID THE DEVICE DID NOT READ ANYTHING BUT THE STALLING WAS NOT HAPPENING AS OFTEN AFTER THIS DEVICE WAS REMOVED. IN OCTOBER 2014, MY VEHICLE BEGAN GIVING THE HARD START AGAIN EVERY SINGLE TIME I START MY VEHICLE AND THE STALLING BECAME VERY FREQUENT. ON NOVEMBER 4,2014 MY VEHICLE STALLED OUT AND DID NOT WANT TO START RESULTING IN ME HAVING TO RENT A CAR. I AM REALLY FRUSTRATED WITH THIS SITUATION BECAUSE ALL IT IS GOIN TO DO IS AFFECT ANOTHER PART ON MY VEHICLE. I HAD THIS FOR 4 YEARS AND I'VE HAD SO MUCH PROBLEMS AND HAD TO CHANGE SO MANY PARTS... THIS JEEP IS...
#10653467 |
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE BEFORE IT SUDDENLY STALLED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE COULD NOT BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
#10652369 |
THE FIRST TIME MY JEEP STALLED I WAS GOING AROUND A TURN AND ALMOST CRASHED INTO A HIGHWAY BARRIER. I WAITED A COUPLE MINUTES, TURNED MY CAR BACK ON, AND KEPT DRIVING. THE SECOND TIME IT STALLED, ABOUT 1 MONTH LATER, I WAS TURNING INTO MY DRIVEWAY. IT WOULD NOT TURN BACK ON AT THIS POINT. I BROUGHT IT TO THE DEALERSHIP AND AFTER 2 HOURS OF DIAGNOSTICS THEY INFORMED ME IT WAS THE TIPM AND WOULD BE $1,200 TO FIX. AFTER SEARCHING ONLINE ABOUT THIS PART, I NOTICED MANY OTHER COMPLAINS OF THIS SAME ISSUE FOR A 2011 JEEP GRAND CHEROKEE. THIS IS CLEARLY A FAULTY PART AND SHOULD BE RECALLED. IF MY VEHICLE HAD STALLED IN DIFFERENT CONDITIONS, THE RESULTS COULD HAVE BEEN FATAL. *TR
#10652161 |
I WAS DRIVING HOME ON THE INTERSTATE AN MY JEEP JUST STALLED AN TURNED OFF WHILE I WAS DRIVING AN WHEN I ATTEMPTED TO RESTART IT KEPT ACTING LIKE IT WAS TRYING TO BUT THEN WOULDN'T AFTER A WHILE I WAS FINALLY ABLE TO GET STARTED AGAIN AN I HAVE HAD THE SAME THING HAPPEN A FEW DIFFERENT OCCASIONS AN HAVE ALMOST BEEN HIT OR UNABLE TO PULL OFF OUT OF TRAFFIC . *TR
#10649842 |
A 2011 JEEP GRAND CHEROKEE WITH 64,000 MILES ON IT IS SITTING IN MY DRIVEWAY, AS IT WILL NOT START. I FIND IT APPALLING THAT A CAR THAT IS 3 YEARS OLD CAN HAVE SO MANY ISSUES PLAGUING IT. IT IS A MONEY PIT. THERE IS A CYLINDER 2 MISFIRE (NEEDS CYLINDER HEAD), A TORQUE CONVERTER CODE, AND A FAULTY FUEL PUMP RELAY ON THE 'TOTALLY INTEGRATED POWER MODULE'. THE SAFETY OF MY FAMILY, AND THE CONSUMER IN GENERAL, IS COMPROMISED - WHEN A $30,000 VEHICLE HAS THE POTENTIAL TO STALL WHILE DRIVING. WHEN WORKING, THE JEEP DECELERATES WHILE DRIVING, HAS LOW POWER AND IDLES VERY IRREGULARLY. I AM VERY DISAPPOINTED WITH MY PURCHASE AND WITH THE FACT THAT CHRYSLER STANDS FOR SUCH FAULTY PRODUCTS. *TR

Other 2011 JEEP GRAND CHEROKEE Problem Areas

Electrical System 760 complaints Service Brakes 322 complaints Fuelpropulsion System 244 complaints Unknown Or Other 132 complaints Power Train 86 complaints Steering 85 complaints Air Bags 59 complaints Suspension 37 complaints Vehicle Speed Control 36 complaints Exterior Lighting 35 complaints Structurebody 32 complaints Fuel System Gasoline 31 complaints Service Brakes Hydraulic 26 complaints Interior Lighting 22 complaints Visibilitywiper 18 complaints Electronic Stability Control Esc 16 complaints Engine And Engine Cooling 14 complaints Electrical Systemalternatorgeneratorregulator 12 complaints Visibility 12 complaints Seat Belts 10 complaints Seats 9 complaints Latcheslockslinkages 8 complaints Structure 7 complaints Fuel System Gasolinedeliveryfuel Pump 5 complaints Wheels 5 complaints Forward Collision Avoidance Warnings 4 complaints Visibilitydefrosterdefoggerhvac System 4 complaints Equipment Adaptivemobility 3 complaints Electrical Systemignitionswitch 2 complaints Electrical Systemwiring 2 complaints Exterior Lightingheadlights 2 complaints Forward Collision Avoidance Adaptive Cruise Control 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Child Seat 1 complaint Electrical System Instrument Clusterpanel 1 complaint Electrical System12v24v48v Battery 1 complaint Electrical Systemignitionanti Theftcontrol Module 1 complaint Electrical Systemignitionmodule 1 complaint Electrical Systemstarter Assembly 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Equipment 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Forward Collision Avoidance 1 complaint Forward Collision Avoidance Adaptive Lighting 1 complaint Lane Departure Blind Spot Detection 1 complaint Power Trainautomatic Transmission 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Seatsfront Assemblyseat Heatercooler 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Service Brakes Hydraulicpower Assisthydraulichoses Linespiping And Fittings 1 complaint Steeringcolumn 1 complaint Structurebodydoor 1 complaint Structurebodyhatchbackliftgate 1 complaint Structurebodyroof And Pillars 1 complaint Structureinterior Panelssun Visor 1 complaint Tires 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Tirestreadbelt 1 complaint Traction Control System 1 complaint Vehicle Speed Controlcruise Control 1 complaint
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