NHTSA Complaint #10789772 — 2011 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10789772
Vehicle	2011 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 19, 2015
Date Filed	November 11, 2015
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

VEHICLE HAS COMPLETELY SHUT DOWN WHILE DRIVING 5 TIMES IN THE RECENT PAST. 1X19 OCT; 2X31 OCT; 2X7NOV. THE VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING. THIS IS VERY DANGEROUS AS ALL POWER IS LOST FOR BREAKS, STEERING, AND OBVIOUSLY NO ACCELERATION. CHRYSLER SAFETY RECALL P54 HAS BEEN APPLIED PRIOR TO THESE ISSUES. DEALER AND CHRYSLER ARE CHARGING ME CUSTOMER (AT MY EXPENSE) TO FLASH NEW SOFTWARE FILES ON THE VEHICLE COMPUTERS. I SENSE THIS IS VERY LIKELY A MUCH BROADER SAFETY ISSUE AND AM HOPING OUR GOVERNMENT (NHTSA) OFFICIALS WILL INVESTIGATE BEFORE SOMEONE IS INJURED AS A RESULT OF THIS.

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