2011 JEEP GRAND CHEROKEE Engine Problems

PUSH BUTTON START WILL NOT TURN OVER ENGINE ON FIRST ATTEMPT. STARTER CONTINUES TO CRANK FOR 10 SECONDS. UPON SECOND OR THIRD TRY ENGINE TURNS OVER WITH NO FURTHER SIGN OF A PROBLEM. PROBLEM REPEATED AGAIN WITHIN 3 DAYS. *TR

FUEL PUMP RELAY IN THE TIPM FAILED. DEALER REPLACING WITH A BYPASS KIT FOR APPROX $470.00. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START WHEN THE PUSH START BUTTON WAS ACTIVATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V530000 (FUEL/PROPULSION SYSTEM). HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

JEEP HARD TO START WHEN ENGINE IS COLD DUE TO FAULTY TIPM AND FUEL RELAY. JEEP WILL ATTEMPT TO START, BUT WILL NOT TURN OVER. JEEP LOSES THROTTLE AND DIES AT IDLE. *TR

IN JUNE 2012 MY VEHICLE BEGAN GIVING PROBLEMS STARTING AFTER SEVERAL DAYS BACK AND FORTH TO THE DEALER I WAS TOLD MY VEHICLE NEEDS A PCM. THE PCM WAS ORDERED AND REPLACED BUT THE PROBLEM STILL EXIST. I WAS THEN TOLD THE TIPM HAD AN ISSUE. THE TIPM WAS REPLACED AND THE VEHICLE SEEMS TO BE WORKING AS FAR AS THE ISSUES STARTING BUT I KEPT HAVING PROBLEMS WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. MONTHS AND MOTHS WENT BY WITH ME HAVING THIS ISSUE UNTIL THEY PLACED A DEVICE ON MY VEHICLE TO RECORD WHAT'S HAPPENING. AFTER KEEPING MY VEHICLE FOR A WHOLE DAY TO REMOVE THE DEVICE, A WEEK LATER THEY SAID IT DID NOT RECORD ANYTHING BECAUSE IT WENT DEAD. HOWEVER, I WAS TOLD TO BRING THE VEHICLE BACK IN FOR THEM TO CHECK SPARK PLUGS, TRANSMISSION, AND OTHER THINGS I DID SO AND THE PROBLEM WENT...

WHILE DRIVING IN OUTERBANKS, NC. THE VEHICLE DECIDED TO SHUT THE 4X4 SYSTEM OFF AND LOWER SUSPENSION COMPLETELY, ALL WHILE DRIVING. MY NEW BORN SON, WIFE AND 4YR OLD DAUGHTER IN THE VEHICLE AND WE ARE STRANDED. PAID FOR TOWING AND AFTER TOWED THE VEHICLE GOES BACK TO NORMAL WITH NO MAINTENANCE. UPON RETURNING HOME VEHICLE RANDOMLY SHUTS OFF WHILE IN MOTION, WILL NOT START OR FUEL PUMP RANDOMLY RUNS AND NOW WAY TO SHUT OFF. AFTER SOME RESEARCH I AM FINDING THIS IS A COMMON PROBLEM WITH THE TIPM IN THESE VEHICLES. YOU ARE NOT ABLE TO GET THE PARTS AS THEY ARE ON BACK ORDER AND NOTHING IS BEING DONE TO THE MANUFACTURER. WHO DO WE COMPLAIN TO IF THIS HAPPENS WHILE MY CHILDREN ARE IN THE CAR AND THERE IS AN ACCIDENT. THIS SEEMS LIKE THIS WILL BE THE ONLY WAY SOMETHING IS GOING TO BE DONE...

ENGINE DID NOT START. *TR

DRIVING IN TO WORK AND COMPLETING A CORNER (VEHICLE TRAVELING APPROXIMATELY 30MPH) WHEN ENGINE STOPPED RUNNING (ACCESSORIES STAYED ON). NO WARNING LIGHTS PREVIOUS TO THE INCIDENT OR AFTER. LOST POWER STEERING AND BRAKES. WAS ABLE TO MUSCLE CAR AROUND THE CORNER AND COASTED TO A STOP. VEHICLE IS PUSH BUTTON START SO I PUSHED BUTTON TO TURN ACCESSORIES OFF, THEN ATTEMPTED TO RESTART THE CAR. RESTART WORKED WITH NO WARNING/PROBLEM LIGHTS. COMPLETED DRIVE IN TO WORK WITH NO OTHER PROBLEMS. THIS IS THE FIRST TIME THIS HAPPENED. CALLED DEALER (ZIEGLER KALAMAZOO) AND TOLD THEM WHAT HAPPENED AND GOT SOONEST AVAILABLE SERVICE APPOINTMENT (ONE WEEK FROM DAY INCIDENT OCCURRED). CALLED CHRYSLER TO REPORT INCIDENT AS WAS TOLD THEY WOULD MAKE A NOTE IN MY "FILE", BUT COULD/WOULD NOT TAKE ANY OTHER ACTION. CHRYSLER RECOMMENDED WORKING WITH THE DEALER. *TR

VEHICLE BEGAN PRESENTING WITH GRINDING NOISE UPON START UP (SIMILAR NOISE TO TURNING THE KEY IN OLDER VEHICLE ONCE ENGINE WAS RUNNING). BROUGHT TO DEALER'S ATTENTION AT TIME OF SERVICE - DEALER COULD NOT DUPLICATE GRINDING NOISE. WITHIN A FEW WEEKS, VEHICLE BEGAN TAKING MORE THAN 1 ATTEMPT TO TURN ENGINE OVER (SOMETIMES UP TO 4-5 ATTEMPTS), INCLUDING PROLONGED ENGAGEMENT OF STARTER MOTOR. IF MULTIPLE ATTEMPTS, NOTICED RICH FUEL SMELL. MENTIONED TO DEALER AT TIME OF NEXT SCHEDULED SERVICE - DEALER COULD NOT DUPLICATE STARTING PROBLEMS OVER THE COURSE OF 2 DAYS IN THEIR CARE. DEALER SAID TO WAIT FOR MORE FREQUENT OCCURRENCES TO BEGIN THEN THEY WOULD CHECK AGAIN. STARTING ISSUES WERE INTERMITTENT AND CONTINUED TO OCCUR UNTIL LAST WEEK, WHERE AFTER "HARD START," VEHICLE ENGINE STALLED WHILE IN REVERSE PULLING OUT OF PARKING SPOT (<5 MPH); HOWEVER, POWER TO LIGHTS AND RADIO REMAINED ON; STEERING LOCKED UP, AND...

WHEN CRANKING MY VEHICLE IT BEGINS TO STALL AND SOUNDS AS IF IT IS FLOODING. IT CONTINUES TO DO THIS UNTIL I CAN GET IT TO TURN OFF. THE STALLING IS CONTINUOUS. WHEN I TOOK MY JEEP TO THE DEALERSHIP THEY INFORMED THAT THE PROBLEM I AM EXPERIENCING IS DUE TO A DEFECTIVE TOTALLY INTEGRATED POWER MODULE, OR TIPM. THIS DEFECTIVE PART IS THE CAUSE OF THE PROBLEMS I'M INCURRING WITH STARTING MY VEHICLE AND IT'S STALLING. WHILE RESEARCHING THE ISSUE I LEARNED THAT THE TIPM CAN "PREVENT THE FUEL PUMP FROM SHUTTING OFF PROPERLY, CAUSE HEADLIGHTS AND TAILLIGHTS TO SHUT OFF, AND CAN CAUSE RANDOM AND UNCONTROLLABLE ACTIVITY OF THE HORN, WINDSHIELD WIPERS, ALARM SYSTEM, DOOR LOCKS, AND AIRBAGS." *TR

VEHICLE WILL NOT START. I AM TOLD IT IS RELATED TO A TIPM FAILURE. 1300 DOLLARS TO FIX ON A CAR THAT IS OUT OF WARRANTY WITH LESS THAN 20K MILES. THE PART IS ALSO OK BACK ORDER FOR OVER A MONTH. I AM TOLD THERE COULD BE RANDOM DEPLOYMENT OF AIRBAGS ALSO. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE WOULD STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE INSTRUMENT PANEL WARNING INDICATORS INTERMITTENTLY ILLUMINATED. THE DEALER STATED THAT THE TIPM UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

DRIVING HOME FROM WORK ON A FRIDAY AFTERNOON, WHILE MAKING A TURN IN RESIDENTIAL AREA, THE ENGINE CUT OFF AND THE STEERING LOCKED UP. THE RADIO, INSTRUMENT PANEL AND A/C WERE ALL STILL ON, SO DID NOT IMMEDIATELY REALIZE THE ENGINE WAS OFF. WAS ABLE TO RESTART AFTER PUTTING VEHICLE INTO PARK. FORTUNATELY, NO OTHER VEHICLES WERE BEHIND ME OR COULD HAVE BEEN WORSE. DEALER NOT ABLE TO FIND WHAT WAS WRONG SINCE THEY COULD NOT REPLICATE IT, SO WAS NOT ABLE TO REPAIR PROBLEM. HAS NOT RECURRED, BUT NOW VERY SCARY DRIVING, NOT KNOWING IF IT WILL HAPPEN AGAIN. *TR

VEHICLE WOULD NOT START DUE TO FAILED TOTALLY INTEGRATED POWER MODULE. THE TIPM WOULD NOT SEND POWER TO THE FUEL PUMP AND ENGINE WOULD NOT START. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT FAILS TO TAKE RESPONSIBILITY FOR THE DEFECT. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 01/07/14*LJ THE CONSUMER STATED THE VEHICLE WOULD NOT START IF THE MOTOR WAS NOT WARMED UP FIRST. IT WOULD TAKE 4-6 DIFFERENT STARTING ATTEMPTS/CYCLES IN ORDER TO START UP THE MOTOR. THE TOTALLY INTEGRATED POWER MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. UPDATED 06/8/2015 *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,887.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,642.

AFTER MUCH RESEARCH, I HAVE FOUND THAT MY TIPM IS BAD. MY VEHICLE STARTED EXPERIENCING ISSUES WITH STARTING AND STALLING IN JANUARY OF 2014 (@ JUST OVER 30K MILES). INITIALLY I DID NOT THINK MUCH OF THE PROBLEM AS IT WAS IN JANUARY AND COLD HERE IN COLORADO. THE PROBLEM MILDLY CONTINUED IN FEB AND MARCH... FAST FORWARD TO JULY 2014 AND THE PROBLEM BECAME MORE PREVALENT. I FINALLY HAVE AN APPOINTMENT WITH THE LOCAL DEALERSHIP TO LOOK AT THE PROBLEM (TOMORROW - 28AUGUST2014). IT IS NOW A DAILY OCCURRENCE THAT MY VEHICLE WILL NOT START WITHOUT MANY ATTEMPTS AND ONCE IT DOES START, IT STALLS AND THE ENGINE TURNS OFF. *TR

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON STARTING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER WAITING A FEW HOURS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

I BOUGHT MY 2011 JEEP GRAND CHEROKEE, BRAND NEW... LITERALLY 0 MILES ON IT. BEGINNING AT JUST SHY OF 36,000 MILES IT BEGAN TO INTERMITTENTLY HAVE CRANKING AND STARTING ISSUES. EVERY TIME I WOULD TAKE IT TO THE SERVICE CENTER AT THE DEALERSHIP, THEY COULD NEVER GET THE PROBLEM TO "REPLICATE." AFTER SEVERAL DIAGNOSTIC TESTS COSTING $104.86 EACH, THEY FOUND NOTHING. WHEN THE VEHICLE REACHED 38,902 MILES, AND AFTER THE PROBLEM BECAME MORE RECURRENT THE DEALERSHIP HAD ME TO REPLACE MY KEY FOB BATTERY AND UPDATE THE SOFTWARE IN MY PCM & WCM. ($170.00) THE PROBLEM DIDN'T SUBSIDE, AND I WAS LEFT TO DEAL WITH THE PROBLEM WHICH OCCURRED AT MOST INOPPORTUNE TIMES, BUT ONLY INTERMITTENTLY... UNTIL YESTERDAY. AFTER APPROXIMATELY A DOZEN+ ATTEMPTS TO GET THE JEEP TO CRANK AND START, I TOOK TO YOUTUBE (HTTP://YOUTU.BE/27XKM0FAIWI) WHERE I FOUND THAT I WAS NOT ALONE. NOT ONLY AM I NOT ALONE,...

I HAVE A 2011 JEEP GRAND CHEROKEE LIMITED WITH APPROXIMATELY 32K MILES. I BEGAN SEEING AN ISSUE SEVERAL WEEKS AGO WHERE THE ENGINE WOULD CRANK BUT WOULDN'T START (USING PUSH BUTTON STARTER). EVENTUALLY IT WOULD START. OVER THE LAST SEVERAL WEEKS THE PROBLEM HAS INTERMITTENTLY REAPPEARED BUT SEEMS TO BE GETTING WORSE AS IT'S TAKING LONGER TO START ONCE THE ISSUE IS SEEN. I'VE NOTICED THAT IF I USE THE KEY INSTEAD OF THE PUSH BUTTON IT'LL START RIGHT AWAY. IN WHAT I INITIALLY THOUGHT WAS UNRELATED I ALSO EXPERIENCED THE ENGINE SIMPLY CUTTING OFF WHILE DRIVING. FORTUNATELY I WAS ONLY DRIVING ABOUT 5 MPH ON BOTH OCCASIONS IN WHICH THIS OCCURRED. PLEASE CONTACT ME IF ANY ADDITIONAL DETAILS ARE REQUIRED. THANK YOU, *TR

IT BEGAN A COUPLE OF WEEKS PRIOR TO 8/14/14 WHERE THE CAR WOULD TAKE SEVERAL TRIES TO START. I WOULD PRESS THE START BUTTON AND THE CAR WOULD NOT TURN OVER AND START. FINALLY ON 8/14/14 IT WAS AT IT'S WORST TAKING MANY MORE TRIES AND BARELY STARTED WHEN I LEFT WORK AND AGAIN PICKING UP MY CHILD FROM SCHOOL. I MADE IT HOME BUT IT WOULDN'T START AGAIN AFTER THAT. WE HAD THE CAR TOWED TO THE DEALERSHIP ON 8/19/14. WE WERE INFORMED ON 8/20/14 THAT IT WAS AN ELECTRICAL ISSUE THAT NEEDED TO BE REPLACED COSTING $1300. THE ITEMS REPAIRED AS LISTED ON THE INVOICE WERE TIPM KIT TIP 080350 AND CORE RETURN. *TR

I BEGAN HAVING DIFFICULTIES STARTING MY VEHICLE ABOUT A WEEK AGO, THE ENGINE WOULD CONTINUALLY TURN OVER WITHOUT ACTUALLY STARTING (PUSH BUTTON START). EACH TIME I WOULD HAVE TO PRESS THE START BUTTON MULTIPLE TIMES AND LET THE VEHICLE CYCLE THROUGH MULTIPLE FAILED ATTEMPTS UNTIL THE ENGINE WOULD FINALLY START. HOWEVER, THIS MORNING, AFTER CYCLING THROUGH MULTIPLE ATTEMPTS AND GETTING THE VEHICLE TO START, THE ENGINE SHUT OFF WHILE I WAS DRIVING. AFTER THE ENGINE SHUT OFF THE DASHBOARD READ AS IF IT WAS STILL RUNNING. I WAS UNABLE TO START THE VEHICLE AFTER THAT AND HAD TO PUSH IT OUT OF THE WAY (WAS LUCKILY STILL IN A PARKING LOT). *TR

MY CAR (SITTING IN THE GARAGE AT A SHOPPING MALL) WOULD NOT START, I TRIED TO START IT 5 TIMES, THEN LET IT SIT A BIT AND TRIED IT AGAIN AND IT STARTED. WENT DIRECTLY TO EASTSIDE CHRYSLER JEEP AND THEY REPAIRED IT FOR ME. IT TOOK A DAY BUT COST ME 1,310.00. I SEE THERE ARE QUITE A FEW CARS WITH THE SAME PROBLEM. MY CAR'S WARRANTY WAS STILL IN EFFECT, BUT THE DEALERSHIP DID NOT HONOR IT. SAYING IT WAS A SECOND OWNER VEHICLE. SORRY, I BOUGHT THE WARRANTY WHEN I BOUGHT IT AND IT SHOULD HAVE BEEN HONORED. NOW KNOWING WHAT I KNOW NOW THAT IT IS A DEFECT IN THE ELECTRICAL SYSTEM, I AM LUCKY I WASN'T STUCK OUT ON THE FREEWAY. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AND THINK THE COMPANY OWES ME A REFUND SINCE MY CAR IS UNDER WARRANTY. *TR

VEHICLE POWER SHUTS DOWN WHILE DRIVING AT HIGHWAY SPEED, IN ANY AND ALL DRIVING CONDITIONS. NO POWER STEERING, NO POWER BRAKES, NO POWER, NOTHING. THERE IS NO WARNING WHEN POWER GOES OUT. DRIVER CAN BE STRANDED IN MIDDLE OF FREEWAY, OR OFF-RAMP, OR BUSY INTERSECTION. EXTREMELY DANGEROUS. WORSE THAN GM ISSUE. VEHICLE CANNOT BE RESTARTED WITHOUT SHIFTING INTO PARK. 2011 JEEP STALL ON 70MPH FREEWAY REQUIRES DRIVER TO SHIFT INTO PARK BEFORE A RE-START CAN BE ATTEMPTED (NEUTRAL WILL NOT ALLOW ROLLING START). EXTREME DANGER OF HIGH-SPEED REAR END COLLISION. WELL DOCUMENTED ISSUE ON WEB 2011 JEEP GRAND CHEROKEE TIPM. RECALL IS NEEDED FOR THIS SAFETY CRITICAL ITEM. HTTP://GOTACLASSACTION.COM/CHRYSLER-INVESTIGATED-OVER-DEFECTIVE-TOTALLY-INTEGRATED-POWER-MODULE-TIPM-IN-2011-2012-JEEP-GRAND-CHEROKEES-AND-DODGE-DURANGOS/ *TR

CAR MADE GRINDING SOUND WHEN STARTING. WOULDN'T START. TIPM FAILED CAUSING FUEL PUMP TO BURN OUT . ALSO HAD TO REPLACE IGNITION SWITCH. *TR

VEHICLE WAS TRAVELING ON HIGHWAY AT 55 MPH WHEN IT SUDDENLY STALLED IN TRAFFIC. COULD NOT RESTART AFTER PUSHING TO SIDE OF ROAD. TOWED TO DEALER AND TOLD THAT TOTAL INTEGRATED POWER MODULE HAD FAILED AND NEEDED TO BE REPLACED. *TR

ON SATURDAY MORNING AFTER PULLING OUT OF A PARKING SPACE MY CAR STALLED AND LOST POWER STEERING. I PUT IT IN PARK AND RESTARTED ENGINE IT WAS FINE. WENT TO OTHER STORE, PARKED IT AND THE SAME THING HAPPENED ONCE I RETURNED TO LEAVE. WHEN I GOT HOME I SHUT OFF THE IGNITION SWITCH AND AFTER APP. 8 SECONDS I HEARD A SOUND COMING FROM BEHIND THE FUSE BOX AREA OR AT LEAST BEHIND THAT AREA . SOUNDED ELECTRICAL "VOOOP, VOOOP" I ALSO NOTICED WHEN GOING UP AN INCLINE AROUND 30 MPH THE CAR HAD A HUGE DELAY, I HAD TO PUSH THE GAS PEDAL PRACTICALLY TO THE FLOOR, AND THAN IT KICKED IN AND ZOOMED OFF. I FELT LIKE I WAS LOOSING POWER AND THAN THE CAR TOOK OFF ON ITS OWN! CRAZY FEELING!!! I FEEL AS THOUGH THE COMPUTER THAT IS IN CHARGE OF THE CAR IS OUT...

SEVERAL ATTEMPTS WERE MADE THROUGHOUT THE DAY TO START MY 2011 GRAND JEEP CHEROKEE AND IT WOULD NOT START, ONLY A CLICKING NOISE. I TOOK IT TO THE DEALER IMMEDIATELY AND THE TIPM IS BAD AND NEEDS TO BE REPLACED. OBVIOUSLY, MY CAR IS ONLY 3 YEARS OLD AND NOT UNDER WARRANTY NOW. THE PART ALONE IS OVER $900.00, WHICH SEEMS QUESTIONABLE THAT SOMETHING WOULD GO BAD SO QUICKLY ON A VEHICLE AND COST SO MUCH TO REPAIR. BESIDES THE COST, THERE ARE SO MANY COMPLAINTS FOR THE SAME ISSUE, AND EVEN MORE SERIOUS WITH THE ENGINE CUTTING OFF WHILE DRIVING. IS SOMEONE GOING TO RECALL THIS ITEM BEFORE SOMEONE GETS HURT OR EVEN KILLED????? I PURCHASED THIS VEHICLE, AND ALL MY PREVIOUS CHRYSLER/JEEP VEHICLES THINKING THEY WERE SAFE FOR MY FAMILY; NOW I'M NOT SO SURE. DO THE RIGHT THING AND RECALL THE TIPM! IN ADDITION, I HAVE MADE...

THE JEEP WOULD NOT START ON THE FIRST TRY. IT EITHER CRANKS AND CRANKS AND NEVER TURNS OVER, OR IT TURNS OVER BUT NEVER REACHES A GOOD IDLE STATE AND JUST SHUTS OFF. AFTER A FEW ATTEMPTS, IT WOULD FINALLY START AND BE OK UNTIL THE NEXT TIME I LEAVE IT ALONE FOR AN EXTENDED PERIOD. I BELIEVE THE SYMPTOMS I AM EXPERIENCING ARE THE SAME AS THOSE THAT HAVE BEEN REPORTING A PROBLEM WITH THE TIPM, WHICH SEEMS TO BE A VERY PRICEY ITEM THAT JEEP (CHRYSLER) KNOWS IS FAULTY AND HAVE DONE NOTHING ABOUT. NOT TO MENTION THAT IT IS ALSO AN ITEM THAT IS ON NATIONAL BACK ORDER WITH A CLASS ACTION LAWSUIT FILED AS WELL. *TR

WHEN TRYING TO START MY JEEP ON FRIDAY 7/25 I FOUND THAT WHEN I PUSH THE START BUTTON THE VEHICLE WOULD NOT TURN OVER. IT WOULD ENGAGE AND ATTEMPT TO TURN OVER BUT WOULD NOT START. I TESTED THE BATTERY AND IT READ TO BE NORMAL AND UPON FURTHER REVIEW I FOUND MANY OTHER CONSUMERS HAD THE SAME PROBLEM, THE VEHICLE WOULD RANDOMLY NOT START. THIS HAPPENS TO ME ABOUT ONCE A MONTH SINCE WE PURCHASED IT IN MARCH OF 2014. I'VE READ FROM OTHERS THERE IS AN ISSUE WITH THE TIPM WHICH WILL CAUSE THE VEHICLE TO NOT START OR COMPLETELY STALL OUT WHILE DRIVING WHICH DID OCCUR ONE TIME TO ME IN JUNE ON A TRIP FROM OHIO TO MARYLAND! *JS

TL* THE CONTACT OWNS 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE SHOOK AND SUDDENLY STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TIPM COMPUTER BOARD/MODULE DEFECT...KNOWN DEFECT TO THE MANUFACTURER (POOR PART PRODUCT WITH HIGH CHANCE OF FAILURE). JEEP STALLED OUT ON ROAD SEVERAL TIMES WITH KIDS IN CAR...PART IS ON A NATIONAL BACKORDER AND STILL NO RECALL FOR OWNERS. *TR

THE ALTERNATOR FAILED AND THE TIPM ALSO. THERE IS NO CHARGING LIGHT IN THE DASH SO IT WAS IMPOSSIBLE TO KNOW THERE WERE A PROBLEM SINCE THE BATTERY WAS DEAD AND THE ENGINE STALL. AFTER THAT, THERE WERE NO LIGHT, NO POWER BRAKE AND THE CAR WON'T START ANYMORE. EVEN AFTER REPLACING THE ALTERNATOR ( WHICH IS COST 1000 EACH.) THE ALTERNATOR DO NOT CHARGE BECAUSE THE TIPM FAILED TOO. OVERALL, IT COST 2200$ TO REPAIR AND I LOST MY CAR FOR 4 WEEKS ! *TR

VEHICLE DOES NOT CRANK, CRANKS BUT SUDDENLY LOSES POWER, SHUTSOFF LOSING POWER BRAKES, POWER STEERING AND CONTROL. *TR

FAULTY TIPM. *JS

VEHICLE WILL NOT START AND WHEN IT DOES START IT WILL NOT STAY ON LONGER THEN 10 SECONDS. STALLED OUT ON HIGHWAY AND WAS LEFT STRANDED UNTIL THE FOLLOWING DAY. *TR

THIS IS THE SECOND TIME IN SIX MONTHS THAT I HAVE HAD A MAJOR PROBLEM WITH MY KEY FOB AFFECTING MY ENGINE. I AM AFRAID THIS MAY BE AN IGNITION SWITCH PROBLEM BUT THE DEALER KEEPS TELLING ME IT'S THE KEY FOB BATTERY. THE FIRST TIME MY CAR WOULD NOT START AND THE ENGINE WAS DEAD. THEY REPLACED BOTH KEY FOBS 6 MONTHS AGO AND TOLD ME THEY WERE DEFECTIVE. THIS TIME WHEN I PUSHED THE BUTTON THE ENGINE MADE A SCREECHING RATTLING SOUND, THE ENGINE LIGHT CAME ON AND THE CAR WOULD NOT TURN OFF. EVENTUALLY IT DID AND I TRIED IT AGAIN AND THE SAME THING HAPPENED. THE CAR WAS TOWED 30 MILES TO THE DEALER AND THEY TOLD ME THE KEY FOB BATTERY NEEDED TO BE REPLACED. I ASKED THE SERVICE TECHNICIAN IF THEIR COMPUTER SHOWED THAT MY ENGINE LIGHT CAME ON AND HE AGREED BUT TOLD...

I HAVE TRIED TO START MY CAR SEVERAL TIMES WITH JUST CONTINUOUS CRANKING. I CALLED TWO DIFFERENT JEEP DEALERSHIPS AND THEY SAID THEY HAVE NEVER HEARD OF THIS ISSUE BEFORE. YESTERDAY, I WAS DRIVING DOWN THE STREET AT 55 MPH WITH MY 5 MONTH OLD IN THE CAR AFTER DAYCARE- AND MY CAR JUST SHUT OFF WHILE DRIVING AND I ALMOST CRASHED INTO THE PERSON IN FRONT OF ME!!!! VERY SCARY. I HAD TO SWERVE TO MISS THE PERSON IN FRONT OF ME BECAUSE THE BRAKES AND CAR WERE NOT WORKING- JUST COMPLETELY SHUT OFF. I FINALLY GOT IT STARTED AGAIN AND GOT TO A SAFE LOCATION. I THEN HAD IT TOWED. I DID SOME RESEARCH TO FIND THAT THIS IS A VERY COMMON ISSUE WITH 2011 JEEP GRAND CHEROKEES AND CHRYSLER REFUSES TO DO A RECALL ON THIS. ARE THEY INSANE?!!! WE COULD HAVE BEEN IN A SERIOUS ACCIDENT....

VEHICLE DIES FROM NO REASONS, ALSO FAILS TO START AT TIMES. *TR

WHEN STARTED AND SHIFTED INTO "D" DRIVE MODE, CAR WOULD SELF ENGAGE IN MANUAL GEAR "4" AND THEN HAD NO TRACTION OR ACCELERATION, ONLY REVERSE. TRANSMISSION COMPLETELY DIED AND WOULD AUTOMATICALLY GO INTO MANUAL "4" GEAR ITSELF WHEN PUT INTO "D" DRIVE MODE FROM PARK OR WHILE DRIVING ON THE ROAD. VERY DANGEROUS AND VERY SCARY. HAD IT TOWED TO DEALER WHO WANTED $1,300 TO REPAIR FAULTY TIPM MODULE AND WOULD NOT COVER UNDER POWERTRAIN WARRANTY. CALLED CHRYSLER AND NEGOTIATED IT DOWN TO $100. THIS SHOULD BE A RECALL AND IS VERY DANGEROUS BECAUSE THE CAR IS PUTTING ITSELF INTO THE WRONG GEAR WHILE MOVING AND WOULD NOT ACCELERATE OR MOVE IN DRIVE MODE. *TR

TL* THE CONTACT OWNS A 2011 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 64,845.

OUR 2011 JEEP GRAND CHEROKEE WOULD NOT START. PLENTY OF CRANK BUT NO START. HAD VEHICLE TOWED TO NEAREST DEALER BUT THERE WERE NO DIAGNOSTIC CODES SET IN THE COMPUTER AND THE TECHS COULD NOT FIND ANY PROBLEMS. THE VEHICLE STARTED EVERY TIME FOR THREE DAYS. THIS PROBLEM HAS PLAGUED US ON TWO MORE OCCASSIONS DURING THE FALL OF 2013 (AGAIN, NO ISSUES FOUND) AND HAS RAISED ITS UGLY HEAD IN MAY OF 2014. MY COMPLAINT; JEEP DEALERSHIPS CANNOT FIND THE PROBLEM ,HOWEVER, A SIMPLE SEARCH OF THE WEB PRODUCES VOLUMES OF "NO START" TESTIMONIALS FROM OTHER VICTIMS AS WELL. THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE CHECK ENGINE, ETC, AND ESC WARNING LIGHTS ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE CONTACT MOVED OFF THE ROADWAY AND DISCOVERED THAT SMOKE WAS EMITTING FROM UNDER THE HOOD. THERE HAD BEEN A FIRE NEAR THE AIR FILTER AND THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE BY THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE STALLED AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,231. UPDATED 7/16/14*CN

MY WIFE HAS HAD 3 SEPARATE ENCOUNTERS WHERE HER 2011 JEEP GRAND CHEROKEE OVERLAND HAS RANDOMLY POWERED DOWN, LOSING CAPABILITY TO OPERATE THE VEHICLE (NO BRAKES/STEERING) WHILE SHE WAS DRIVING THE VEHICLE. THE FIRST OCCASION HAPPENED IN NOVEMBER OF 2013, VEHICLE WAS STOPPED AT AN INTERSECTION AND LOST POWER. THE VEHICLE WAS PUT INTO PARK AND RE-STARTED WITH NO FURTHER ISSUE. WE DIDN'T REPORT THIS INCIDENT. THE SECOND EVENT HAPPENED ON APRIL 3, 2014, THE VEHICLE LOST POWER WHILE MY WIFE WAS DRIVING AT APPROX. 40 MPH. AGAIN, WHEN THE VEHICLE CAME TO A STOP SHE PUT IT INTO PARK AND RE-STARTED THE VEHICLE. WE CONTACTED THE LOCAL CHRYSLER DEALERSHIP ON APRIL 7 AND SET UP AN APPOINTMENT FOR APRIL 12. THE THIRD EVENT OCCURRED THIS MORNING, APRIL 10, 2014. THE VEHICLE SPEED IS DIFFICULT TO DETERMINE BUT MY WIFE WAS SLOWING DOWN TO MAKE A LEFT TURN ON A...

BOUGHT A USED JEEP GRAND CHEROKEE 2011 W/ 19K MILES ON IT (IT WAS LEASED BEFORE). FIRST INCIDENT HAPPENED WITH 30K MILES ON IT. VEHICLE WOULD TURN OVER A LITTLE BIT BUT WOULD NOT START. DEALERSHIP SAID FUEL PUMP WAS BAD, RUNNING AFTER VEHICLE TURNED OF THEN DIDN'T GET POWER WHEN TURNING IT ON. DEALERSHIP REPLACED FUEL PUMP, WENT TO PICK IT UP FROM DEALERSHIP AND IT WOULDN'T START. SECOND TRIP (WITHIN 2-3 DAYS) TO DEALERSHIP IT STARTED UP. WORKED FINE FOR ABOUT 4-5 WEEKS, THEN SAME INCIDENT OCCURRED AGAIN. VEHICLE WOULD TURN OVER BUT NOT START UP, SOUNDED THE EXACT SAME AS THE PRIOR ISSUE. DEALERSHIP REPLACED THE TIPM, CAR WORKED FINE FOR ABOUT 12 MONTHS. TWO WEEKS AGO, THE SAME ISSUE CAME ABOUT. CAR TURNING OVER BUT NOT STARTING. THIS TIME THE DEALERSHIP REPLACED MY KEY FOB AND IT WORKED FOR 1 DAY, THEN THE SAME ISSUE OCCURRED....

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT MENTIONED THAT HE WAS ABLE TO RESTART THE VEHICLE WHICH RESUME NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 25,000.

CAR ENGINE UNEXPECTEDLY STOPPED WHILE DRIVING, LOSING ALL POWER AND BRAKES. CAR HAD SAT IN BELOW FREEZING TEMPERATURES FOR A WEEK. THERE WERE NO FLASHING WARNING LIGHTS NOR ANY BUZZING SOUNDS OF OVERHEATING AS STATED IN THE CAR MANUAL WOULD INDICATE IMMEDIATE ACTION WAS NEEDED. PARKING BRAKE WAS USED TO STOP AND ENGINE WAS DAMAGED BEYOND REPAIR. *TR