NHTSA Complaint #10627247 — 2011 JEEP GRAND CHEROKEE

MY CAR (SITTING IN THE GARAGE AT A SHOPPING MALL) WOULD NOT START, I TRIED TO START IT 5 TIMES, THEN LET IT SIT A BIT AND TRIED IT AGAIN AND IT STARTED. WENT DIRECTLY TO EASTSIDE CHRYSLER JEEP AND THEY REPAIRED IT FOR ME. IT TOOK A DAY BUT COST ME 1,310.00. I SEE THERE ARE QUITE A FEW CARS WITH THE SAME PROBLEM. MY CAR'S WARRANTY WAS STILL IN EFFECT, BUT THE DEALERSHIP DID NOT HONOR IT. SAYING IT WAS A SECOND OWNER VEHICLE. SORRY, I BOUGHT THE WARRANTY WHEN I BOUGHT IT AND IT SHOULD HAVE BEEN HONORED. NOW KNOWING WHAT I KNOW NOW THAT IT IS A DEFECT IN THE ELECTRICAL SYSTEM, I AM LUCKY I WASN'T STUCK OUT ON THE FREEWAY. I FEEL LIKE I WAS TAKEN ADVANTAGE OF AND THINK THE COMPANY OWES ME A REFUND SINCE MY CAR IS UNDER WARRANTY. *TR