NHTSA Complaint #10640236 — 2011 JEEP GRAND CHEROKEE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10640236 |
| Vehicle | 2011 JEEP GRAND CHEROKEE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VI |
Consumer Description
IN JUNE 2012 MY VEHICLE BEGAN GIVING PROBLEMS STARTING AFTER SEVERAL DAYS BACK AND FORTH TO THE DEALER I WAS TOLD MY VEHICLE NEEDS A PCM. THE PCM WAS ORDERED AND REPLACED BUT THE PROBLEM STILL EXIST. I WAS THEN TOLD THE TIPM HAD AN ISSUE. THE TIPM WAS REPLACED AND THE VEHICLE SEEMS TO BE WORKING AS FAR AS THE ISSUES STARTING BUT I KEPT HAVING PROBLEMS WITH THE VEHICLE SHUTTING OFF WHILE DRIVING. MONTHS AND MOTHS WENT BY WITH ME HAVING THIS ISSUE UNTIL THEY PLACED A DEVICE ON MY VEHICLE TO RECORD WHAT'S HAPPENING. AFTER KEEPING MY VEHICLE FOR A WHOLE DAY TO REMOVE THE DEVICE, A WEEK LATER THEY SAID IT DID NOT RECORD ANYTHING BECAUSE IT WENT DEAD. HOWEVER, I WAS TOLD TO BRING THE VEHICLE BACK IN FOR THEM TO CHECK SPARK PLUGS, TRANSMISSION, AND OTHER THINGS I DID SO AND THE PROBLEM WENT A WAY FOR COUPLE MONTHS ONLY TO COME RIGHT BACK. RIGHT NOW I AM RIGHT BACK AT SQUARE ONE WITH THE VEHICLE GIVING A HARD START AND THE VEHICLE SHUTTING OFF WHILE DRIVING. SOMETHING NEEDS TO BE DONE ABOUT THESE VEHICLES. THEY NEED TO BE OVERHAULED. *TR
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