NHTSA Complaint #10790672 — 2011 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10790672
Vehicle 2011 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 30,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

MY CAR WOULD NOT START ON A NUMBER OF OCCASIONS--THE STARTER WOULD MAKE NOISE BUT THE ENGINE WOULD NOT START. IT USUALLY STARTED ON THE SECOND OR THIRD TRY. I RECEIVED A RECALL NOTICE FOR DEFECTIVE TIPM UNIT BUT WAS TOLD THAT THE PART WAS NOT IN STOCK. WELL OVER A YEAR LATER, THE COMPANY STILL DOES NOT HAVE ANY IN STOCK. IN ADDITION, I HAVE EXPERIENCED MY HORN RANDOMLY DOING OFF (SOUNDS LIKE THE PANIC ALARM) EVEN THOUGH THE CAR WAS RUNNING AND IN MOTION. JEEP SHOULD BE MUCH MORE PROACTIVE ABOUT THIS AS AN STALLS DURING DRIVING AS A RESULT OF A TIPM DEFECT COULD CASE BODILY HARM TO THE DRIVER, PASSENGERS, AND OTHERS ON THE ROAD.

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