2004 JEEP GRAND CHEROKEE Seats Problems
106 NHTSA complaints on file
Seats Issues in the 2004 JEEP GRAND CHEROKEE
106 seats complaints have been filed with NHTSA for the 2004 JEEP GRAND CHEROKEE. Of these, 2 involved a crash, 2 involved a fire, and 3 resulted in injury.
106
Complaints
2
Crashes
2
Fires
3
Injuries
0
Deaths
All Seats Complaints
FRONT SEAT FRAME BROKEN.. CAUSING SEAT TO MOVE FROM TRACK MOUNTING THAT IS BOLTED TO FLOOR CAUSING DRIVER TO BE ABLE TO LOSE CONTROL OF VEHICLE AND IN CAUSE OF ACCIDENT CAUSING SERIOUS INJURY AND OR DEATH.
THE DRIVER SEAT WOBBLES AND SHIFTS WITHIN THE SEAT ITSELF NOT THE BOLTS THAT HOLD THE SEAT BRACKET DOWN. I BELIEVE IT IS THE INSIDE BASE OF THE SEAT. I FEAR THAT IF AN ACCIDENT WERE TO OCCUR IF THE SEAT WILL STAY MOUNTED TO THE VEHICLE.
THE DRIVERS SEAT MOUNTING BRACKET (FRONT, LEFT) HAS BROKEN DURING NORMAL USE 8 TIMES.THE PART WAS WELDED BACK TOGETHER EACH TIME SO FAR. TODAY, 3 OR THE 4 MOUNTING BRACKETS BROKE AT ONCE WHILE I WAS GETTING INTO THE VEHICLE, THE 2 REAR BRACKETS AND THE SAME FRONT BRACKET THAT TYPICALLY SNAPS. THIS TIME I WASN'T DRIVING, BUT A FEW OF THE OTHER BREAKS OCCURRED WHILE ON THE HIGHWAY, OR DURING NORMAL ACCELERATION FROM A STOPLIGHT. ONE BREAK ALSO OCCURRED DURING A LEFT TURN ON A CITY STREET AND I NEARLY LOST CONTROL WHEN THE SEAT LEANED TO THE SIDE. THE FIRST BREAK HAPPENED IN 2009 WITH AROUND 45,000 MILES ON THE VEHICLE, AND THEY HAVE HAPPENED ON A REGULAR BASIS SINCE THEN.
THE WELDS ON THE DRIVER'S SEAT HAVE BROKEN CAUSING YOU TO MOVE UPON TURNING THE JEEP OR ROCKING BACK AND FORTH, I'VE HAD AN 01 JEEP GRAND CHEROKEE WITH THE SAME ISSUES
SEAT HEATER WIRING INSIDE BOTH FRONT SEATS CRACKED AT SEAT HEATER ELEMENTS CAUSING ELECTRICAL RESISTANCE AND MELTING OF SEAT CUSHION MATERIAL SURROUNDING WIRING. THIS DEFECT WAS PREVIOUSLY ADDRESSED VIA SAFETY RECALL 09V11700 IN 2009. CHRYSLER CLAIMED MY VEHICLE HAD RECEIVED THE SAFETY RECALL, AND THE PARTS ARE ONLY WARRANTED FOR 2 YEARS. IF THIS IS TRUE, THE NEW PARTS HAVE THE SAME FIRE HAZARD AS THE OLD PARTS.
FRONT DRIVER SEAT MOUNTING BRACKET/TRACK BREAK COMPLAINT: VEHICLE WAS STATIONARY AND IN PARKED IN A PARKING LOT OF MY WORK. I WAS JUST GETTING INTO THE VEHICLE WHEN THE FRONT LEFT DRIVER SEAT BRACKET BROKE CAUSING THE SEAT TO IMMEDIATELY START ROCKING SIDE TO SIDE AND TOWARDS THE BACK. UPON INSPECTION THE BRACKET ITSELF FAILED AT A DESIGNED BEND IN THE BRACKET JUST BEFORE THE BRACKET ATTACHES TO THE SEAT POWER SLIDING BRACKET. MATERIAL APPEARS TO BE MADE OF 1/8" METAL PROBLEM: AFTER TIME THE BRACKET HOLDING THE DRIVER/PASSENGER SIDE FRONT SEATS TO THE FRAME OF THE VEHICLE BEGINS TO CRACK AND BREAK LEAVING THE SEAT TO ROCK AND MOVE AS THE VEHICLE IS DRIVEN. THIS WILL LEAD TO THE SEAT POSSIBLY BECOMING DISCONNECTED FROM THE VEHICLE FRAME IN THE EVENT OF A CRASH. FILE LABELED: LEFT BRKT-DRIVER SEAT - BROKEN - IS OF THE BROKEN BRACKET.THIS PART IS ON...
"TAKATA RECALL" MY DRIVER'S SEAT HAS BEEN REPLACE ONCE, AT MY OWN EXPENSE, DUE THE SEAT BECOMING EXTREMELY "WOBBLY" AND BEING BROKEN FROM THE BEASE FRAME AND FRAME UNDER SEAT. I WAS ON HIGHWAY DRIVING WHEN THE SEAT FIRST BECAME SLIGHTLY UNSTABLE, HAD I UNFORNATUNATELY BEEN STRUCK FROM THE REAR, I WOULD'VE BEEN VIOLENTLY THROWN FORWARD. I HAVE RESEARCHED THIS MATTER AND FOUND THAT THERE HAD BEEN A RECALL FOR THE 2004 JEEP GRAND CHEROKEE LAREDO WJ, YET I FOUND NOTHING ON THIS SITE. IT COSTS ME $600, WHICH IS A LOT FOR A DISABLED VETERAN. BUT MY SAFETY COMES FIRST. PLEASE LOOK INTO THIS
I HAVE A 2004 JEEP GRAND CHEROKEE. I CAME TO A STOP YESTERDAY AND THE SEAT SHIFTED FORWARD AND NOW ROCKS. I LOOKED UNDER IT AND THE SEAT BRACKET BROKE. I LOOKED INTO IT ON INTERNET AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. I CONTACTED CHRYSLER BUT THEY WERE VERY UNHELPFUL.
THE JEEP WAS STATIONARY WHEN THERE WAS A SOUND, WHEN I STARTED DRIVING THE SEAT BEGAN TO WOBBLE FROM SIDE TO SIDE (LEFT TO RIGHT) AND IT FELT LIKE THE SEAT COULD COME OFF, I HAD TO BRACE MY LEG AGAINST THE DOOR TOO KEEP THE SEAT SEMI-STABLE. LOOKING INTO THIS ISSUE I FOUND A WHOLE WEBSITE DEDICATED TO COMPLAINTS, AS WELL AS A WHOLE WEBSITE DEDICATED TO SELLING NEW BRACKETS TO COUNTERACT THIS PROBLEM. IF A THIRD PARTY HAVING TO SELL PARTS FOR A SPECIFIC ISSUE ISNT TELLING ON HOW COMMON IT IS, I DON'T KNOW WHAT IS. I HAVE YET TO BRING IT IN TO THE SHOP, HOWEVER ACCORDING TO THE COMPLAINTS ITS AN ISSUE WITH THEM MAKING WEAK BRACKETS THAN CAN FAIL DURING A CRASH. HERE IS THE WEBSITE DOCUMENTING COMPLAINTS, AS WELL AS THE WEBSITE FOR PARTS. HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ HTTPS://WWW.JEEPSEATBRACKET.COM/PAGES/THE-PROBLEM WE WILL BE GETTING IT DIAGNOSED, HOWEVER...
THE DRIVER'S SEAT BRACKET HAS BROKEN AT 3 OF THE 4 POINTS WHERE IT IS ATTACHED TO THE FLOOR FRAME. THE SEAT IS VERY UNSAFE AND MOVES DANGEROUSLY WITH EVERY TURN, BRAKING OR ACCELERATION. THIS IS OBVIOUSLY A VERY COMMON FAILURE IN THE 1999-2004 JEEP GRAND CHEROKEES, YET CHRYSLER HAS DONE NOTHING TO ADDRESS IT. HOW MANY PEOPLE ARE DRIVING AROUND WITH THIS POTENTIALLY FATAL DEFECT? HOW MANY MUST BE INJURED OR KILLED BEFORE ACTION IS TAKEN TO CORRECT THIS OBVIOUS DESIGN AND MANUFACTURING DEFECT?
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 09V117000 (SEATS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (ROBERSON CHRYSLER IN SALEM OR) AND WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.UPDATED 08/29/17*LJ *CN
DRIVER'S SEAT BRACKET (TRACK) HAS AN UPSIDE DOWN " L" SHAPED METAL BRACKET OR SUPPORT FROM THE TRACK TO THE SEAT WHICH BROKE IN TWO AT THE BEND OF THE L. HAPPENED WHILE CITY STREET DRIVING.
THE FRONT RIGHT SIDE BRACKET UNDER THE DRIVERS SEAT BROKE/SNAPPED IN HALF TURNING MY DRIVERS SEAT INTO A ROCKING CHAIR MAKING IT VERY UNSAFE TO DRIVE. BRACKET SNAPPED WHILE I WAS DRIVING. SEAT JUST DROPPED TWO INCHES TO THE RIGHT WHILE DRIVING. NOW, I AM CONCERNED ABOUT A COLLISION AND THEN THE SEAT JUST FLYING OFF TURNING ME INTO A CRASH TEST DUMMY. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED ON THIS VEHICLE. THIS SAME EXACT THING HAPPENED IN 2013 SO I WENT TO A JUNK YARD AND PURCHASED A REPLACEMENT SEAT AND HAD THE ENTIRE SEAT REPLACED. NOW, THREE YEARS LATER I HAVE TO GO THRU THE SAME PROCESS AND HOPE THE JUNKYARD CAN GET ME ANOTHER SEAT. THIS IS A JOKE REALLY THAT THIS ISSUE HAS NOT CAUSED A RECALL ON THE 2004 JEEP. AFTER READING THE FORUMS ON THE WEB, SOMETHING SHOULD BE DONE ABOUT...
I JUST TOOK MY VEHICLE IN TO OUR LOCAL DEALERSHIP AND THEY TELL ME THEY CAN NOT "FIX" OR REPAIR THE HEATED SEAT ISSUE BECAUSE THEY MAY RIP THE SEATS. REALLY? OH AND THAT THEY WILL NOT BE RESPONSIBLE IF THEY DO. . .
#1 MARCH 204 FRONT ANGLE ON ELECTRIC SEAT TRACK CLEAN BREAK ON TRACK, SEAT UNSTABLE AND UNSAFE VEHICLE UNDERIVABLE.REPLACED WITH SALVAGE UNIT DID NOT REPLACE SEAT FRAME IN LOWER CUSHION RE USED ORIGINAL SEAT. #2 1/24/16 FRONT ANGLE ON ELECTRIC TRACK BROKE AGAIN, SEAT FRAME ALSO DAMAGED. TOOK APART SEAT FRAME CAME A PART IN MULTIPLE PIECES WITH BROKE WIELDS AND BROKEN METAL POINTS. HAD TO AGAIN BUY SALVAGE SEAT, COULD NOT FIND EXACT MATCH, HAD TO SWAP SEAT TRACK FRAME, CUSHIONS AND TRACK WIRING HARNESS. HAVE HAD TO WORK ON THIS SEAT TWICE USING ALL OE PARTS NO AFTERMARKET PARTS, BOTH INCIDENTS HAVE LEFT THE VEHICLE UNDRIVEABLE AND UNSAFE TILL THE PART WAS REPLACED, SECOND TIME SEAT SNAPPED UPON BRAKING AND FLUNG ME REARWARD TO WHERE I LOST CONTROL OF THE VEHICLE, FORTUNATELY I WAS ON A COUNTRY ROAD AND WAS ABLE TO GET OF THE ROAD SAFELY BUT...
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V673000 (AIR BAGS) AND 06V197000 (SEATS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.
BRACKET ON DRIVER SEAT,BRACKET AT LEFT FRONT CORNER OF SEAT BROKE....HAVE HEARD OF SEVERAL COMPLAINTS ABOUT THIS SAME THING HAPPENING WITH OTHER JEEP OWNERS....DEALER REPAIRS RANGE FROM 400.00 TO 900.00....
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06V197000 (SEATS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V117000 (SEATS); HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
THE 1999-2004 JEEP GRAND CHEROKEE SEAT TRACK HAS A WEAK POINT ON THE REAR SCISSOR ASSEMBLY. WHEN YOU START TO NOTICE A WOBBLE OR CLICK IT MEANS ONE OF THE TINY CONNECTING PIECES HAS BROKEN. EVENTUALLY THE OTHER SIDE WILL ALSO BREAK ALLOWING YOU TO LIFT THE ENTIRE SEAT UP. THE SEAT BRACKET THAT CONNECTS THE SEAT TO THE FLOOR OF THE JEEP CRACKED. I STARTED TO DO RESEARCH AND FOUND OUT THAT THIS A VERY COMMON ISSUE AND HAVE CAUSED MANY ACCIDENTS. I HAVE LOOKED INTO GETTING THE ISSUE FIXED AND FOUND IT TO BE VERY DIFFICULT. I HAVE FOUND TWO WEB SITES THAT LIST COMPLAINTS FROM OTHER PEOPLE THAT THIS HAS HAPPENED TO. I REALLY FEEL THAT THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE. THESE ARE THE LINKS TO THE OTHER WEBSITES: HTTP://JEEPSEATBRACKETPROBLEMS.BLOGSPOT.COM/ (THERE ARE OVER 450 OTHER COMPLAINTS FROM JEEP OWNERS. HTTP://WWW.JEEPSEATBRACKET.COM/PAGES/MY-STORY (THIS...
DRIVER SIDE ELECTRIC ADJUSTABLE SEAT BRACKET BROKE, MAKING THE SEAT WOBBLE AND ROCK FROM SIDE TO SIDE AND BACK AND FORTH. IT APPEARS THAT THIS IS ADDING STRESS TO THE OTHER CONNECTING POINTS ON THE BRACKET AND WILL EVENTUALLY RENDER THE SEAT INOPERABLE. THE BROKEN SEAT BRACKET IS A HAZARD TO SAFE DRIVING. *TR
THE DRIVERS SEAT BRACKET HOLDING CHAIR HAS BROKEN FROM REGULAR USE. WHILE PARKED, I LEANED BACK IN MY SEAT AND A BRACKET ON THE FRONT LEFT THAT CONNECTS TO THE FRAME HOLDING CHAIR TO THE FLOOR BROKE. THIS HAS CAUSED THE SEAT TO BECOME MORE OF A ROCKING CHAIR, WOBBLING BACK AND FORTH. TO MY SURPRISE A DEFECT SUCH AS THIS DOES NOT WARRANT A RECALL. I WISH CHRYSLER ADDRESSES THIS PROBLEMS THAT SEEMS TO BE COMMON AMONG SOME OF THE JEEP GRAND CHEROKEE. IF THE DRIVERS SEAT BREAKS LOOSE FROM THE FLOOR DURING AN IMPACT OR ROLLOVER, THE DRIVER COULD EASILY BE THROWN FROM THE VEHICLE WHILE STILL STRAPPED IN HIS/HER SEAT. THE PROBLEM SEEMS TO GET WORSE MAKING THE CAR UNSAFE TO DRIVE. *TR
(RELATING TO THE DRIVER-SIDE SEAT ONLY) MY DAUGHTER AND I WAS WAITING AT A TRAFFIC STOP, (I WAS DRIVING) WHEN THE LIGHT TURN GREEN I PRESSED ON THE ACCELERATOR AND MY ENTIRE SEAT INCLUDING MYSELF SWUNG BACK. BECAUSE OF THE BACKWARD MOMENTUM, IT CAUSES ME TO ABRUPTLY PRESS FURTHER ON THE ACCELERATOR. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND PULL ON THE SIDE TO INSPECT THE SEAT. I FOUND THAT THE TWO FRONT BRACKETS UNDER THE SEAT HAD BROKEN OFF. SINCE I HAD ADJUSTABLE POWER SEAT, I LOWER THE SEAT TO ALIGN THE BROKEN BRACKETS TO WEDGE UNDER THE BAR CAUSING THE SEAT TO STABILIZE OR AT LEAST HOLD IN A SEMI-SOLID POSITION. I CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT SINCE THE VEHICLE WAS OUT OF WARRANTY. I ARGUED THAT THIS IS AN UNUSUAL INCIDENT WHERE I HAVE NEVER HEARD THAT...
DRIVER'S SEAT FRAME BROKE. GARAGE WELDED IT, BUT IT BROKE AGAIN AT 102,000 MILES. SEAT FRAMES SHOULD NEVER BREAK! ONLY VEHICLE I EVER OWNED TO HAVE HAD THIS PROBLEM. CHECKED ON LINE, APPARENTLY OTHERS HAVE HAD THIS PROBLEM AS WELL. *TR
DRIVING WITH 12 YEAR OLD DAUGHTER IN CAR. MAKING TURN ONTO HIGHWAY AND DRIVER'S SEAT LURCHED BACKWARDS WITH LOUD "POP" SOUND. ALMOST LOST CONTROL OF CAR AND SCARED THE DAYLIGHTS OUT OF MY DAUGHTER. PULLED OVER AND SEAT IS LOOSE OF FRAME. THERE IS A CRACK IN THE STEEL BRACKET WHERE SEAT ATTACHES TO SEAT FRAME. I WENT ONLINE AND SAW THIS IS A COMMON DEFECT IN JEEP GRAND CHEROKEES. KIND OF RIDICULOUS THAT THIS PROBLEM HASN'T ALREADY BEEN CORRECTED. I HAVE NEVER OWNED OR EVEN HEARD OF A CAR WHERE IT IS COMMON FOR THE SEAT TO BREAK FROM ITS FRAME. *TR
THE METAL BRACKET UNDER MY DRIVER'S SEAT HAS COMPLETELY BROKEN/SNAPPED APART. THEREFORE, I'M WOBBLING AROUND WHILE DRIVING MY VEHICLE AND IT'S A HUGE SAFETY ISSUE. I WAS TOLD THERE WAS NO RECALL ON MY MODEL FOR THIS ISSUE, BUT APPARENTLY THERE ARE A NUMBER OF COMPLAINTS REGARDING SAME. *TR
I WAS TAKING A TURN AT LESS THAN 15 MPH WHEN I HEARD A SNAP, AND I FELT A SLIGHT JOLT TO THE LEFT. AFTER TAKING THE TURN, I BEGAN TO ACCELERATE BACK UP TO SPEED WHEN MY SEAT SUDDENLY CAUSED ME TO LEAN BACK. IF I WERE AT A HIGHER RATE OF SPEED AT EITHER THE TURN OR WHEN I WAS ACCELERATING I FEEL I WOULD MOST LIKELY HAVE BEEN IN AN ACCIDENT. UPON INSPECTION OF MY SEAT I FOUND THE BRACKET TO MY SEAT HAD SNAPPED AND CAUSED MY DRIVERS SEAT TO TILT BACKWARD AND FORWARD AND SIDE TO SIDE UNDER ACCELERATION, BRAKING AND TURNING. I FEEL AS IF THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE RECALLED, ESPECIALLY AS I AM NOT THE ONLY ONE HAVING THIS ISSUE. *JB
JUST BOUGHT MY 2004 JGC IN APRIL 2013. PULLING UP TO MY DRIVEWAY WITH MY 4 YEAR OLD IN THE BACK SEAT, I HEARD A STRANGE POP AND MY DRIVER'S SEAT MOVED BACKWARDS AND BECAME UNSTABLE. LOOKED AT THE SEAT BRACKET AND ONE SIDE IS CRACKED. IT HAD MADE SNAPPING NOISE BEFORE BUT I DIDN'T KNOW WHAT IT WAS. VERY DANGEROUS SITUATION AND I THANK GOD I WAS DRIVING SLOW AND WAS NOT ON THE HIGHWAY. I DID A SEARCH ONLINE AND THERE ARE 100'S OR THOUSANDS OF COMPLAINTS ABOUT THE SAME THING. THIS NEEDS TO BE RECALLED AND FIXED PROPERLY BY JEEP. *TR
WHILE DRIVING DOWN A LOCAL ROAD. I WAS COMING UP TO A RED LIGHT AND AS I WAS STOPPING THE DRIVER SEAT MADE A POPPING SOUND AND THE SEAT BACK WAS LEANING TOWARD THE RIGHT. I PULLED OVER TO SEE WHAT HAPPENED AND PART OF THE FRAME HAD BROKEN. THE SEAT IS NOW WOBBLY AND LEANS TO FAR ONE WAY. LUCKILY MY HUSBAND WAS ABLE TO STRIP THE SEAT AND WELD THE FRAME TO FIX IT. SOME TIME LATER THE BOTTOM FRAME THAT CONNECT THE SEAT TO THE FLOOR HAD BROKEN AND MY HUSBAND WELDED IT. IT IS A VERY DANGEROUS SITUATION THAT COULD HAD ENDED A LOT WORSE IF THE SEAT FRAME HAD BROKEN TO THE POINT THAT EFFECTED MY DRIVING. I TRIED CALLING JEEP DIRECTLY BUT BASICALLY GOT AN "IT NOT AN ISSUE WE COVER OR FIX AND YOUR ON YOUR OWN". I DID SOME RESEARCH ONLINE ABOUT...
DRIVER'S SIDE FRONT LEFT SEAT BRACKET HAS SHEARED WHILE GOING OVER HILLY ROADS. SEAT NOW LEANS WHILE TURNING AND ACCELERATING. *TR
MY 2004 JEEP GRAND CHEROKEE FRONT DRIVERSIDE SEAT FRAME CRACKED. I WAS JUST SITTING IN THE CAR WHEN IT WENT POP. NOW THE SEAT ROCKS AND IS VERY DANGEROUS. THE FEDERAL GOVERNMENT NEEDS TO INVESTIGATE BEFORE SOMEONE GETS KILLED. THERE ARE 100'S OF COMPLAINTS ONLINE ABOUT THIS PROBLEM WHEN IS THE GOVERNMENT GOING TO DO SOMETHING. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE EXITING THE VEHICLE, HE HEARD A LOUD CLANKING SOUND. THE DRIVER'S SEAT TRACK WAS FRACTURED AND THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE ELECTRIC SEAT FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 108,000. *TR
THE DRIVER SEAT IN MY VEHICLE HAD STARTED TO BECOME LOOSE AND FURTHER INSPECTION SHOWED A BROKEN SEAT BRACKET. IN ONLINE SEARCHES I HAD FOUND THIS WAS A COMMON ISSUE WITH THIS MODEL (1999-2004 JEEP GRAND CHEROKEE), SO COMMON IN FACT THAT A WEBSITE (HTTP://WWW.JEEPSEATBRACKET.COM/) SELLING AN IMPROVED SEAT FRAME WAS DEVELOPED FOR THIS EXACT ISSUE. THIS SEEMS TO BE A SAFETY CONCERN AS I CAN'T IMAGINE THE SEAT BELT BEING AS EFFECTIVE IF THE SEAT ISN'T PROPERLY ALIGNED AND I HAVE FOUND NO RECALL NOTICE FOR THIS ISSUE. I UNDERSTAND NORMAL WEAR AND TEAR ON VEHICLES BUT IT APPEARS BASED ON THE NUMBER OF COMPLAINTS I WAS ABLE TO FIND ONLINE THAT THIS IS MORE A POORLY MANUFACTURED PRODUCT THAN A WEAR AND TEAR ISSUE. *TR
I WAS GETTING INTO MY CAR AND SAT IN THE DRIVER SIDE SEAT. I HEARD A POPPING SOUND AND MY SEAT MOVED. I GOT OUT OF MY CAR TO CHECK MY SEAT AND NOTICE IT WAS LOOSE. *TR
SEAT BRACKET IS BROKEN, RESULTING IN ENTIRE SEAT BEING LOOSE. REPAIRED A FEW YEARS BACK AT THE DEALER BY REPLACING ENTIRE BRACKET. OBVIOUSLY, THE PART IS DEFECTIVE, AS THERE ARE HUNDREDS OF COMPLAINTS OF THE EXACT SAME THING HAPPENING IN THE NHTSA ON LINE DATABASE. *TR
I WAS GETTING INTO THE VEHICLE AND THE SEAT FRAME BROKE DISLODGING THE SEAT ON THE DRIVER'S SIDE. *TR
DRIVERS SEAT, LEFT SIDE FRONT AND REAR BRACE HOLDING SEAT TO FLOOR CRACKED APART. I HAVE READ THAT MANY JEEPS FROM THIS TIME PERIOD HAVE HAD THIS PROBLEM OF SEPARATION DUE TO INFERIOR / THIN STEAL AS THE BRACKET. FIXING IS BY WELDING - DOES NOT HOLD AND ENTIRE BRACKET HOLDING THE SEAT TO THE FLOOR NEEDS TO BE REPLACED. *TR
THE DRIVERS SIDE SEAT TRACK HAS BROKEN ON TWO SIDES. THIS IS DUE TO A DEFECTIVE PART ON THE SEAT TRACK WHERE THE METAL IS TOO THIN AND HAS CRACKED. I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE. THIS NEEDS TO BE RECALLED BEFORE SOMEONE IS HURT OR KILLED. I CANNOT EVEN FIND ONE TO REPLACE IN A SALVAGE YARD DUE TO THE FACT THAT IT IS SUCH A COMMON PROBLEM, PEOPLE HAVE BOUGHT ANY ONE THAT IS AVAILABLE. *TR
THE FRONT DRIVER'S SEAT FRAME WELD ON THE LEFT SIDE HAD PREVIOUSLY BROKEN ON ME. NOW THE FRAME WELD HAS BROKEN ON THE RIGHT SIDE OF THE SEAT WHERE THE BASE OF THE SEAT MEETS THE SEAT BACK CAUSING THE SEAT TO TILT BACK AND TO THE RIGHT. THE WHOLE SEAT NOW WOBBLES. THIS IS A DEFECT IN THE SEAT FRAME DESIGN BECAUSE THE BREAKS ARE AT WELD POINTS. THE METAL IS THIN AT THESE POINTS. *TR
ACCELERATING FROM STOP SIGN TO 40 MPH, DRIVER'S POWER SEAT FRAME BROKE AT A WELD POINT ON THE FRONT LEFT SIDE. MECHANIC SAYS IT CANNOT BE RE-WELDED. APPARENTLY THE PROBLEM IS SO PREVALENT, ANOTHER SEAT FROM A JUNK YARD CANNOT BE FOUND. DEALER SAYS SEAT FRAMES ARE ON BACK ORDER. I AM WORKING WITH AN INDEPENDENT MECHANIC TO FIND A FIX. THIS IS A SAFETY ISSUE BECAUSE IF THE SEAT BROKE LOSE, THE DRIVER COULD LOSE CONTROL AND ANYONE IN THE BACK SEAT COULD BE INJURED. *JS
1/27/10 A RECEIVED IN THE MAIL A SAFETY RECALL J14-HEATED SEAT ELEMENTS, CHRYSLER GROUP AND DEALERSHIP ONLY FIX THE FRONT PASSENGER SEAT, AND THE DRIVER SEAT WAS WAS NOT FIX IT WAS DISCONECTED AWAITNG FOR A COVER SEAT, AND AS OF 6/7/12 THE PROBLEM IS NOT FIX, CHRYSLER FIRTS CALIMED THAT THE WORK WAS COMPLETED ON MAY 2010, I TOLD THEM NO ONLY ONE SEAT WAS FIXED, THEY CALLED THE DEALERSHIP AND CONFIRMED MY STORY, AND NOW THEY ARE TELLING ME THAT THEY DO NOT HAVE IN STOCK A SEAT COVER AND THAT I HAVE TO CONTINUE WAITING, I HAVE BEEN WAITING FOR MORE THAN 2 YEARS AND HAVE BEEN MORE THAN PATIENT, I WANT CHRYSLER TO PAY ME SO THAT I CAN HAVE THIS FIX AT A LOCATION THAT I FEEL CONFIDENT BECAUSE I DO NOT TRUST CHRYSLER OR THE CHRYSLER DEALERSHIP IN RANDOLPH NJ, IF I WAS TO...
FRONT DRIVER SEAT TRACK BROKE AND CAR IS A HAZARD TO DRIVE. DEALER SAYS IT COST $1200 TO REPAIR. *TR
I HAVE ME A 2004 JEEP GRAND CHEROKEE SPECIAL EDITION , I BOUGHT IT IN 2010 AND ITS APRIL 19TH, 2012 AND MY DRIVERS FRONT POWER SEAT TRACK JUST BROKE ON ME WHILE DRIVING. *JS
SEATS BASE FRAME FAILS WITH SEPARATION OF METAL SUPPORT MAKING SEAT UNSOUND. LOCATED ON DRIVERS SEAT, LEFT FRONT. *TR
THE DRIVER SIDE ELECTRIC SEAT FRAME BROKE IN 2006 AND I WAS TOLD I COULD BUY A NEW ONE BUT THEY ARE SO CHEAPLY MADE I HAD IT REPAIRED BY A EXPERIENCED WELDER WHO TOLD ME THE METAL WAS REALLY THIN AND CHEAPLY MADE.IT BROKE AGAIN IN 2008 IN A DIFFERENT LOCATION ON THE SAME SEAT AND I HAD IT REPAIRED.THEN IT BROKE AGAIN IN ANOTHER LOCATION ON SAME SEAT IN 2009.NOW TO START OFF JAN.2012 IT BROKE IN 2 PLACES OF THE SEAT FRAME AND I DON"T KNOW WHAT TO DO.IT IS A VERY DANGEROUS SEAT AND I LOOKED ON LINE FOR A FEW MOMENTS AND FOUND THOUSANDS OF COMPLAINTS ON THE SAME SEAT FROM 2004 AND DOWN A FEW YEARS. IF SOMETHING IS NOT DONE ABOUT THIS SOMEONE COULD BE HURT OR KILLED. *TR
WHILE DRIVING MY SEAT SUDDENLY MOVED FORWARD AND TO THE RIGHT. WHAT I FOUND WAS THAT THE SEAT BRACKET BROKE CAUSING THE SEAT TO MOVE. AFTER LOOKING ON THE INTERNET I FOUND THAT THIS IS A COMMON PROBLEM ON THIS MAKE AND MODEL OF VEHICLE. THIS IS A SAFETY ISSUE AS IT AFFECTS YOUR DRIVING POSITION AND IN MY CASE BROKE WHILE I WAS DRIVING. IN ADDITION, AS YOU GO AROUND CORNERS YOU NOW MOVE/SLIDE IN THE SEAT AS IT IS NO LONGER LEVEL. *TR
2004 JEEP GRAND CHEROKEE LAREDO DRIVER'S SEAT MOUNTING BRACKET BROKEN. SEAT WOBBLES TERRIBLY. NO AUTO PARTS STORE STOCK THIS ITEM AND ACCORDING TO BURDICK CHRYSLER JEEP, IT IS NO LONGER MANUFACTURED. ACCORDING TO JEEP, THERE HAS BEEN NO RECALL, YET ACCORDING TO VLANE.COM, CARSURVEY.ORG, ABOUTVEHICLE.COM AND OTHER SUCH INTERNET SOURCES, THIS IS NOT AN ISOLATED INCIDENT. THERE APPEARS TO HAVE BEEN THOUSANDS OF COMPLAINTS. *KB
FRONT PASSENGER POWER SEAT MOUNTING BRACKET AND SEAT MAIN FRAME BOTH HAVE SPLIT LOSE, CAUSING SEAT TO WOBBLE DANGEROUSLY ABOUT. POSSIBLE CONTINUED BREAKAGE OF OTHER COMPONENTS IMMANENT. CAUSING SERIOUS INJURY OR DEATH DUE TO SEAT BREAKING LOSE. *TR
DRIVER SIDE SEAT FRAME CRACKED IN MULTIPLE LOCATIONS. NOW ACTS LIKE ROCKING CHAIR WHILE DRIVING. NO SUPPORT, VERY UNSAFE. *TT
THE MAIN METAL FRAME OF THE DRIVER'S SEAT HAS BROKEN. DRIVERS SEAT HAS A ROCKING MOTION AND WILL MOST LIKELY NOT HOLD UP TO A REAR END COLLISION AT ANY SPEEDS. *TR
Other 2004 JEEP GRAND CHEROKEE Problem Areas
Air Bags
317 complaints
Electrical System
124 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
87 complaints
Steering
57 complaints
Vehicle Speed Control
56 complaints
Visibilitydefrosterdefoggerhvac System
56 complaints
Visibility
49 complaints
Seatsfront Assemblyseat Heatercooler
39 complaints
Visibilitydefrosterdefoggerhvac Systemfanmotor
38 complaints
Visibilitypower Window Devices And Controls
38 complaints
Engine
35 complaints
Service Brakes Hydraulic
33 complaints
Unknown Or Other
33 complaints
Engine And Engine Cooling
25 complaints
Exterior Lighting
25 complaints
Power Trainautomatic Transmission
24 complaints
Fuelpropulsion System
23 complaints
Seat Belts
22 complaints
Structurebody
20 complaints
Power Train
18 complaints
Engine And Engine Coolingengine
16 complaints
Fuel System Gasoline
16 complaints
Service Brakes
14 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
14 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
14 complaints
Suspension
14 complaints
Visibilitywiper
13 complaints
Vehicle Speed Controlaccelerator Pedal
12 complaints
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
11 complaints
Electrical Systemwiring
10 complaints
Steeringgear Box Other Than Rack And Pinion
10 complaints
Visibilitydefrosterdefoggerhvac Systemheater Core
10 complaints
Air Bagsfrontal
9 complaints
Structure
9 complaints
Wheels
9 complaints
Equipment
8 complaints
Electronic Stability Control Esc
6 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
6 complaints
Engine And Engine Coolingcooling System
5 complaints
Equipmentapplianceair Conditioner
5 complaints
Tires
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Latcheslockslinkages
4 complaints
Service Brakes Hydraulicpedals And Linkages
4 complaints
Steeringhydraulic Power Assist System
4 complaints
Structurebodyhoodhinge And Attachments
4 complaints
Vehicle Speed Controlcruise Control
4 complaints
Vehicle Speed Controllinkages
4 complaints
Power Trainautomatic Transmissiongear Position Indication Prndl
3 complaints
Seat Beltsfront
3 complaints
Seatsfront Assemblypower Adjust
3 complaints
Service Brakes Airdiscrotor
3 complaints
Service Brakes Hydraulicfoundation Componentsdisc
3 complaints
Child Seat
2 complaints
Electrical Systemhorn
2 complaints
Electrical Systemignition
2 complaints
Electrical Systemstarter Assembly
2 complaints
Electrical Systemwiringfront Underhood
2 complaints
Electrical Systemwiringinteriorunder Dash
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
2 complaints
Equipment Adaptivemobility
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Power Trainautomatic Transmissionlever And Linkagefloor Shift
2 complaints
Power Traindrivelinedifferential Unit
2 complaints
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
2 complaints
Steeringcolumn
2 complaints
Structureframe And Members
2 complaints
Suspensionfront
2 complaints
Tiressidewall
2 complaints
Tirestreadbelt
2 complaints
Visibilityglass Siderear
2 complaints
Visibilitywindshield
2 complaints
Wheelsrim
2 complaints
Air Bagsfrontalsensorcontrol Module
1 complaint
Air Bagssidewindow
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingcooling Systemfan
1 complaint
Engine And Engine Coolingenginegasoline
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
1 complaint
Equipmentrecreational Vehicletrailer
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightingturn Signal
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Other
1 complaint
Fuel System Otherstoragetank Assemblymounting
1 complaint
Interior Lighting
1 complaint
Power Traindriveline
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsrearother
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Airantilock
1 complaint
Service Brakes Airdisc
1 complaint
Service Brakes Hydraulicfoundation Componentsdrumdrum
1 complaint
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfrontcontrol Armlower Ball Joint
1 complaint
Suspensionfrontshock Absorber
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Suspensionrear
1 complaint
Suspensionrearaxlenon Powered Axle Assembly
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Trailer Hitches
1 complaint
Vehicle Speed Controlcables
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Wheelslugsnutsboltsstuds
1 complaint