NHTSA Complaint #11155618 — 2004 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11155618
Vehicle	2004 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 3, 2018
Date Filed	December 3, 2018
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

SEAT HEATER WIRING INSIDE BOTH FRONT SEATS CRACKED AT SEAT HEATER ELEMENTS CAUSING ELECTRICAL RESISTANCE AND MELTING OF SEAT CUSHION MATERIAL SURROUNDING WIRING. THIS DEFECT WAS PREVIOUSLY ADDRESSED VIA SAFETY RECALL 09V11700 IN 2009. CHRYSLER CLAIMED MY VEHICLE HAD RECEIVED THE SAFETY RECALL, AND THE PARTS ARE ONLY WARRANTED FOR 2 YEARS. IF THIS IS TRUE, THE NEW PARTS HAVE THE SAME FIRE HAZARD AS THE OLD PARTS.

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