NHTSA Complaint #11397240 — 2004 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11397240
Vehicle	2004 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	January 13, 2021
Date Filed	February 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DISCOVERED THAT ALL WINDOWS AND SIDE MIRRORS WERE NO LONGER OPERARABLE FROM WITHIN VECHICLE PANEL ON DRIVER SIDE. UNABLE TO LOCK THE VECHICLE FROM WITHIN, AS WELL. UNABLE TO LOCK THE VECHICLE WITH KEY CONTROL FROM OUTSIDE, ONLY MANUALLY, THOUGH THE KEY CONTROL CAN STILL LOCK ALL OTHER DOORS, INCLUDING THE REAR GATE. FIRESTONE STATED THAT ONLY A JEEP DEALER CAN REPAIR THIS ISSUE.

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