NHTSA Complaint #10542183 — 2004 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10542183
Vehicle	2004 JEEP GRAND CHEROKEE
Component	SEATS
Date of Incident	July 2, 2013
Date Filed	September 5, 2013
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I WAS TAKING A TURN AT LESS THAN 15 MPH WHEN I HEARD A SNAP, AND I FELT A SLIGHT JOLT TO THE LEFT. AFTER TAKING THE TURN, I BEGAN TO ACCELERATE BACK UP TO SPEED WHEN MY SEAT SUDDENLY CAUSED ME TO LEAN BACK. IF I WERE AT A HIGHER RATE OF SPEED AT EITHER THE TURN OR WHEN I WAS ACCELERATING I FEEL I WOULD MOST LIKELY HAVE BEEN IN AN ACCIDENT. UPON INSPECTION OF MY SEAT I FOUND THE BRACKET TO MY SEAT HAD SNAPPED AND CAUSED MY DRIVERS SEAT TO TILT BACKWARD AND FORWARD AND SIDE TO SIDE UNDER ACCELERATION, BRAKING AND TURNING. I FEEL AS IF THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE RECALLED, ESPECIALLY AS I AM NOT THE ONLY ONE HAVING THIS ISSUE. *JB

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