NHTSA Complaint #11221615 — 2004 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11221615
Vehicle 2004 JEEP GRAND CHEROKEE
Component SEATS
Date of Incident
Date Filed
Mileage 194,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

THE DRIVERS SEAT MOUNTING BRACKET (FRONT, LEFT) HAS BROKEN DURING NORMAL USE 8 TIMES.THE PART WAS WELDED BACK TOGETHER EACH TIME SO FAR. TODAY, 3 OR THE 4 MOUNTING BRACKETS BROKE AT ONCE WHILE I WAS GETTING INTO THE VEHICLE, THE 2 REAR BRACKETS AND THE SAME FRONT BRACKET THAT TYPICALLY SNAPS. THIS TIME I WASN'T DRIVING, BUT A FEW OF THE OTHER BREAKS OCCURRED WHILE ON THE HIGHWAY, OR DURING NORMAL ACCELERATION FROM A STOPLIGHT. ONE BREAK ALSO OCCURRED DURING A LEFT TURN ON A CITY STREET AND I NEARLY LOST CONTROL WHEN THE SEAT LEANED TO THE SIDE. THE FIRST BREAK HAPPENED IN 2009 WITH AROUND 45,000 MILES ON THE VEHICLE, AND THEY HAVE HAPPENED ON A REGULAR BASIS SINCE THEN.

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