NHTSA Complaint #10462313 — 2004 JEEP GRAND CHEROKEE

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 10462313
Vehicle 2004 JEEP GRAND CHEROKEE
Component SEATS
Date of Incident
Date Filed
Mileage 100,845 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

ACCELERATING FROM STOP SIGN TO 40 MPH, DRIVER'S POWER SEAT FRAME BROKE AT A WELD POINT ON THE FRONT LEFT SIDE. MECHANIC SAYS IT CANNOT BE RE-WELDED. APPARENTLY THE PROBLEM IS SO PREVALENT, ANOTHER SEAT FROM A JUNK YARD CANNOT BE FOUND. DEALER SAYS SEAT FRAMES ARE ON BACK ORDER. I AM WORKING WITH AN INDEPENDENT MECHANIC TO FIND A FIX. THIS IS A SAFETY ISSUE BECAUSE IF THE SEAT BROKE LOSE, THE DRIVER COULD LOSE CONTROL AND ANYONE IN THE BACK SEAT COULD BE INJURED. *JS

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