NHTSA Complaint #10532781 — 2004 JEEP GRAND CHEROKEE

WHILE DRIVING DOWN A LOCAL ROAD. I WAS COMING UP TO A RED LIGHT AND AS I WAS STOPPING THE DRIVER SEAT MADE A POPPING SOUND AND THE SEAT BACK WAS LEANING TOWARD THE RIGHT. I PULLED OVER TO SEE WHAT HAPPENED AND PART OF THE FRAME HAD BROKEN. THE SEAT IS NOW WOBBLY AND LEANS TO FAR ONE WAY. LUCKILY MY HUSBAND WAS ABLE TO STRIP THE SEAT AND WELD THE FRAME TO FIX IT. SOME TIME LATER THE BOTTOM FRAME THAT CONNECT THE SEAT TO THE FLOOR HAD BROKEN AND MY HUSBAND WELDED IT. IT IS A VERY DANGEROUS SITUATION THAT COULD HAD ENDED A LOT WORSE IF THE SEAT FRAME HAD BROKEN TO THE POINT THAT EFFECTED MY DRIVING. I TRIED CALLING JEEP DIRECTLY BUT BASICALLY GOT AN "IT NOT AN ISSUE WE COVER OR FIX AND YOUR ON YOUR OWN". I DID SOME RESEARCH ONLINE ABOUT THIS ISSUE AND IS A VERY COMMON SAFETY PROBLEM. PEOPLE ARE EVEN STARTING TO SELL BEEFIER FRAMES FOR JEEP SEATS AND SELL FOR $200. JEEP IS LOOKING AT A VERY LARGE LAW SUIT IF SOMEONE GETS SERIOUSLY INJURED DUE TO THIS DEFECT. BUT ONE THING IS FOR CERTAIN I WILL NEVER BUY A JEEP AGAIN! *TR