2004 JEEP GRAND CHEROKEE Structurebody Problems
20 NHTSA complaints on file
Structurebody Issues in the 2004 JEEP GRAND CHEROKEE
20 structurebody complaints have been filed with NHTSA for the 2004 JEEP GRAND CHEROKEE. Of these, 4 involved a crash, 0 involved a fire, and 2 resulted in injury.
20
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths
All Structurebody Complaints
On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining...
I WAS DRIVING ON THE HIGHWAY AND HIT ANOTHER CAR THAT WAS STATIONARY ON THE SIDE OF THE ROAD. I HAD IMPACT ON THE RIGHT FRONT PASSENGER SIDE OF MY TRUCK, FLIPPING THEIR CAR AS WELL AS MY TRUCK. MY AIRBAGS DID NOT DEPLOY. I HAD NO INDICATION LIGHTS ON MY DASH AND HAD NO KNOWN ELECTRICAL ISSUES. LUCKY THE CAR I HIT WAS UNOCCUPIED AND I RECIEVED A FEW MINOR INJURIES.
I SCRAPED THE UNDERBELLY OF THE GAS TANK AND THE METAL PLATE PROTECTING THE GAS TANK HAS FALLEN OFF. IT WAS VERY RUSTY AS WELL.
THE SKID PLATE UNDER THE GAS TANK IS RUSTING AWAY AND FALLING OFF IN LARGE PIECES I AFRAID IT COULD FALL OUT.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE BUMPER CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM 104TH (1800 W 104TH AVE, DENVER, CO 80234 (720) 907-0928), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
GAS TANK COVER/ HOLDER COMPLETELY RUSTED OUT AND GAS TANK IS JUST HANGING THERE BY ONE CORNER OF THE COVER. IT FELL DOWN AS I WAS JUST DRIVING DOWN THE ROAD CAUSING THE GAS TANK TO CRACK IN THE FRINT CORNER WHEN IT HIT THE GROUND.
THE JEEP WAS NEVER DRIVEN OFF ROAD OR PARKED IN STANDING WATER. THE MAIN BODY IS IN GREAT SHAPE BUT THE OIL PAN AND TRANSMISSION PANS HAVE SERIOUS RUST ISSUES. THE VEHICLE ONLY HAS 59K MILES AND IS EXCELLENT EXCEPT FOR THE UNDER CARRIAGE RUST ISSUES.
FUEL TANK SKID PLATE/ PROTECTIVE SEAL RUSTING EXCESSIVELY IN THE LAST 2 MONTHS. NOW HAS HOLE IN SHIELD. VEHICLE MOBILE NOTICED WHILE IT WAS ON MY LIFT AT THE SHOP.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME AND SUSPENSION WERE SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, THE DEALER STATED THAT THE FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR FRONT AND REAR PASSENGER SIDE POWER WINDOWS FAILED TO OPERATE. IN ADDITION, THE DOORS FAILED TO UNLOCK WHICH INCLUDED THE LIFT GATE. THE FAILURE OCCURRED INTERMITTENTLY WITH THE FRONT DRIVER'S SIDE. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I UNDERSTAND THAT THE NHTSA IS REQUIRING FCA TO EXTEND THE $100 GIFT CARD OFFER TO OWNERS OF THESE SUV OR TO INSTALL A REAR TRAILER HITCH TO PREVENT GAS TANK EXPLOSION IN THE EVENT OF A REAR COLLISION. I RECEIVED A CARD FROM JEEP, CALLED THE HOTLINE BUT THEY ARE TELLING ME THAT THERE ARE NO REMEDIES AVAILABLE FOR THE 2004 GRAND CHEROKEE. ARE THERE ANY OTHER RECOURSES AVAILABLE TO ME OR IS THE IFORMATION I AM GETTING FROM FCA CORRECT?
ON 09/12/2015, I WAS REAR ENDED AT A STOP LIGHT IN A GRAND CHEROKEE WITH THE FACTORY TOWING PKG.IE FACT. TRAILER HITCH AND WAS TRAPPED IN THE VEHICLE UNTIL ASSISTANCE ARRIVED. MY REPLACEMENT VEHICLE, ALSO A GRAND CHEROKEE, HAS NO TRAILER HITCH. AFTER READING SEVERAL ARTICLES ABOUT THE GAS TANK FIRE RECALL, I WAS VERY INTERESTED IN GETTING THIS RECALL DONE. I WENT TO BERTERA CHRYSLER, JEEP, DODGE EXPECTING A TRAILER HITCH TO BE INSTALLED AS A PROTECTIVE DEVICE FOR THE FUEL TANK. TO MY SURPRISE I WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE. RECALL NUMBER N45. WHEN I WAS REAR ENDED EVERY THING SEEMED TO PERFORM CORRECTLY. THE TRAILER HITCH BENT DOWN TO PROTECT THE FUEL TANK, THE FRAME BUCKLED, AND THE BODY STRETCHED BETWEEN THE DOORS. I SEEMS TO ME THAT WITH THE EXCEPTION OF THE DRIVER DOOR, EVERYTHING PERFORMED AS IT SHOULD TO...
GAS TANK RECALL IM WAITING ???? *TR
PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/27/14*LJ UPDATED 07/2/2014 *JS
WINDOWS DON'T WORK, DOOR LOCKS WON'T WORK, INSIDE LIGHTS STAY ON..SECOND TIME FOR THIS PROBLEM. *TR
WHEN BRAKING TO COME TO A COMPLETE STOP, IN A MCDONALD'S DRIVE THRU, THE CAR ACCELERATED OF ITS VOLITION AND LURCHED FORWARD. BRAKE PEDAL HAD TO BE DEPRESSED EXCESSIVELY TO COUNTER ACT ACCELERATION. *TR
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY PLASTIC INTERIOR DOOR HANDLE HAD FRACTURED, MAKING IT DIFFICULT TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AS ADVISED THAT EACH HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 94,000.
1. RAISED HOOD TO CHANGE OIL. 2. GAS STRUTS THAT HOLD HOOD OPEN FAILED TO HOLD HOOD OPEN. FORTUNATELY, NO ONE WAS IN THE PATH OF THE HOOD. *TR
I HAVE BEEN HAVING A PROBLEM WITH MY JEEP FROM THE TIME I GOT IT WITH THE QUALITY OF THE PAINT JOB WHEN I GOT MY JEEP FROM ABERNATHY IN LINCOLN ON NORTH CAROLINA I HAD NOTICED THAT THE PAINT JOB HAD SOME LIGHT SWIRLS. *AK THE SALES REP TOLD ME I COULD BRING BACK THE CAR AND GET IT CLEANED AND THAT WOULD PROBABLE TAKE CARE OF THE SWIRLS AS IT WAS JUST NEED OF A HAND WAX. A FEW DAYS LATER I WAXED THAT CAR BY HAND WITH A RECOMMENDED HAND WAX FROM THE LOCAL NAPA DEALER. THE PROBLEM DID NOT GET ANY BETTER AND I NOTICED THE SITUATION MORE AFTER I MADE THE CAR SHINE. I ALSO STARTED TO SEE THE BARS ON THE BOTTOM OF THE JEEP WERE CHIPPING. I TOOK THE JEEP BACK TO ABERNETHY AND GOT WITH THE SERVICE MANAGER NAMED BARRY. BERRY SAID...
Other 2004 JEEP GRAND CHEROKEE Problem Areas
Air Bags
317 complaints
Electrical System
124 complaints
Seats
106 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
87 complaints
Steering
57 complaints
Vehicle Speed Control
56 complaints
Visibilitydefrosterdefoggerhvac System
56 complaints
Visibility
49 complaints
Seatsfront Assemblyseat Heatercooler
39 complaints
Visibilitydefrosterdefoggerhvac Systemfanmotor
38 complaints
Visibilitypower Window Devices And Controls
38 complaints
Engine
35 complaints
Service Brakes Hydraulic
33 complaints
Unknown Or Other
33 complaints
Engine And Engine Cooling
25 complaints
Exterior Lighting
25 complaints
Power Trainautomatic Transmission
24 complaints
Fuelpropulsion System
23 complaints
Seat Belts
22 complaints
Power Train
18 complaints
Engine And Engine Coolingengine
16 complaints
Fuel System Gasoline
16 complaints
Service Brakes
14 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
14 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
14 complaints
Suspension
14 complaints
Visibilitywiper
13 complaints
Vehicle Speed Controlaccelerator Pedal
12 complaints
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
11 complaints
Electrical Systemwiring
10 complaints
Steeringgear Box Other Than Rack And Pinion
10 complaints
Visibilitydefrosterdefoggerhvac Systemheater Core
10 complaints
Air Bagsfrontal
9 complaints
Structure
9 complaints
Wheels
9 complaints
Equipment
8 complaints
Electronic Stability Control Esc
6 complaints
Service Brakes Hydraulicfoundation Componentsdisccaliper
6 complaints
Engine And Engine Coolingcooling System
5 complaints
Equipmentapplianceair Conditioner
5 complaints
Tires
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Latcheslockslinkages
4 complaints
Service Brakes Hydraulicpedals And Linkages
4 complaints
Steeringhydraulic Power Assist System
4 complaints
Structurebodyhoodhinge And Attachments
4 complaints
Vehicle Speed Controlcruise Control
4 complaints
Vehicle Speed Controllinkages
4 complaints
Power Trainautomatic Transmissiongear Position Indication Prndl
3 complaints
Seat Beltsfront
3 complaints
Seatsfront Assemblypower Adjust
3 complaints
Service Brakes Airdiscrotor
3 complaints
Service Brakes Hydraulicfoundation Componentsdisc
3 complaints
Child Seat
2 complaints
Electrical Systemhorn
2 complaints
Electrical Systemignition
2 complaints
Electrical Systemstarter Assembly
2 complaints
Electrical Systemwiringfront Underhood
2 complaints
Electrical Systemwiringinteriorunder Dash
2 complaints
Engine And Engine Coolingexhaust Systememission Control
2 complaints
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
2 complaints
Equipment Adaptivemobility
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Power Trainautomatic Transmissionlever And Linkagefloor Shift
2 complaints
Power Traindrivelinedifferential Unit
2 complaints
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
2 complaints
Steeringcolumn
2 complaints
Structureframe And Members
2 complaints
Suspensionfront
2 complaints
Tiressidewall
2 complaints
Tirestreadbelt
2 complaints
Visibilityglass Siderear
2 complaints
Visibilitywindshield
2 complaints
Wheelsrim
2 complaints
Air Bagsfrontalsensorcontrol Module
1 complaint
Air Bagssidewindow
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingcooling Systemfan
1 complaint
Engine And Engine Coolingenginegasoline
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
1 complaint
Equipmentrecreational Vehicletrailer
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightingturn Signal
1 complaint
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Fuel System Other
1 complaint
Fuel System Otherstoragetank Assemblymounting
1 complaint
Interior Lighting
1 complaint
Power Traindriveline
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsrearother
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Airantilock
1 complaint
Service Brakes Airdisc
1 complaint
Service Brakes Hydraulicfoundation Componentsdrumdrum
1 complaint
Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfrontcontrol Armlower Ball Joint
1 complaint
Suspensionfrontshock Absorber
1 complaint
Suspensionfrontwheel Bearing
1 complaint
Suspensionrear
1 complaint
Suspensionrearaxlenon Powered Axle Assembly
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Trailer Hitches
1 complaint
Vehicle Speed Controlcables
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Wheelslugsnutsboltsstuds
1 complaint