2004 JEEP GRAND CHEROKEE Structurebody Problems

20 NHTSA complaints on file

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Structurebody Issues in the 2004 JEEP GRAND CHEROKEE

20 structurebody complaints have been filed with NHTSA for the 2004 JEEP GRAND CHEROKEE. Of these, 4 involved a crash, 0 involved a fire, and 2 resulted in injury.

20
Complaints
4
Crashes
0
Fires
2
Injuries
0
Deaths

All Structurebody Complaints

#11442710 | Crash
On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining...
#11339270 | Crash
I WAS DRIVING ON THE HIGHWAY AND HIT ANOTHER CAR THAT WAS STATIONARY ON THE SIDE OF THE ROAD. I HAD IMPACT ON THE RIGHT FRONT PASSENGER SIDE OF MY TRUCK, FLIPPING THEIR CAR AS WELL AS MY TRUCK. MY AIRBAGS DID NOT DEPLOY. I HAD NO INDICATION LIGHTS ON MY DASH AND HAD NO KNOWN ELECTRICAL ISSUES. LUCKY THE CAR I HIT WAS UNOCCUPIED AND I RECIEVED A FEW MINOR INJURIES.
#11298096 |
I SCRAPED THE UNDERBELLY OF THE GAS TANK AND THE METAL PLATE PROTECTING THE GAS TANK HAS FALLEN OFF. IT WAS VERY RUSTY AS WELL.
#11286616 |
THE SKID PLATE UNDER THE GAS TANK IS RUSTING AWAY AND FALLING OFF IN LARGE PIECES I AFRAID IT COULD FALL OUT.
#11034428 |
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE BUMPER CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM 104TH (1800 W 104TH AVE, DENVER, CO 80234 (720) 907-0928), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
#11025192 |
GAS TANK COVER/ HOLDER COMPLETELY RUSTED OUT AND GAS TANK IS JUST HANGING THERE BY ONE CORNER OF THE COVER. IT FELL DOWN AS I WAS JUST DRIVING DOWN THE ROAD CAUSING THE GAS TANK TO CRACK IN THE FRINT CORNER WHEN IT HIT THE GROUND.
#10969101 |
THE JEEP WAS NEVER DRIVEN OFF ROAD OR PARKED IN STANDING WATER. THE MAIN BODY IS IN GREAT SHAPE BUT THE OIL PAN AND TRANSMISSION PANS HAVE SERIOUS RUST ISSUES. THE VEHICLE ONLY HAS 59K MILES AND IS EXCELLENT EXCEPT FOR THE UNDER CARRIAGE RUST ISSUES.
#10939662 |
FUEL TANK SKID PLATE/ PROTECTIVE SEAL RUSTING EXCESSIVELY IN THE LAST 2 MONTHS. NOW HAS HOLE IN SHIELD. VEHICLE MOBILE NOTICED WHILE IT WAS ON MY LIFT AT THE SHOP.
#10925722 |
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME AND SUSPENSION WERE SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, THE DEALER STATED THAT THE FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
#10837421 |
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR FRONT AND REAR PASSENGER SIDE POWER WINDOWS FAILED TO OPERATE. IN ADDITION, THE DOORS FAILED TO UNLOCK WHICH INCLUDED THE LIFT GATE. THE FAILURE OCCURRED INTERMITTENTLY WITH THE FRONT DRIVER'S SIDE. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
#10787594 |
I UNDERSTAND THAT THE NHTSA IS REQUIRING FCA TO EXTEND THE $100 GIFT CARD OFFER TO OWNERS OF THESE SUV OR TO INSTALL A REAR TRAILER HITCH TO PREVENT GAS TANK EXPLOSION IN THE EVENT OF A REAR COLLISION. I RECEIVED A CARD FROM JEEP, CALLED THE HOTLINE BUT THEY ARE TELLING ME THAT THERE ARE NO REMEDIES AVAILABLE FOR THE 2004 GRAND CHEROKEE. ARE THERE ANY OTHER RECOURSES AVAILABLE TO ME OR IS THE IFORMATION I AM GETTING FROM FCA CORRECT?
#10785728 |
ON 09/12/2015, I WAS REAR ENDED AT A STOP LIGHT IN A GRAND CHEROKEE WITH THE FACTORY TOWING PKG.IE FACT. TRAILER HITCH AND WAS TRAPPED IN THE VEHICLE UNTIL ASSISTANCE ARRIVED. MY REPLACEMENT VEHICLE, ALSO A GRAND CHEROKEE, HAS NO TRAILER HITCH. AFTER READING SEVERAL ARTICLES ABOUT THE GAS TANK FIRE RECALL, I WAS VERY INTERESTED IN GETTING THIS RECALL DONE. I WENT TO BERTERA CHRYSLER, JEEP, DODGE EXPECTING A TRAILER HITCH TO BE INSTALLED AS A PROTECTIVE DEVICE FOR THE FUEL TANK. TO MY SURPRISE I WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE. RECALL NUMBER N45. WHEN I WAS REAR ENDED EVERY THING SEEMED TO PERFORM CORRECTLY. THE TRAILER HITCH BENT DOWN TO PROTECT THE FUEL TANK, THE FRAME BUCKLED, AND THE BODY STRETCHED BETWEEN THE DOORS. I SEEMS TO ME THAT WITH THE EXCEPTION OF THE DRIVER DOOR, EVERYTHING PERFORMED AS IT SHOULD TO...
#10701243 |
GAS TANK RECALL IM WAITING ???? *TR
#10669657 | Crash
PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR
#10582877 |
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/27/14*LJ UPDATED 07/2/2014 *JS
#10564790 |
WINDOWS DON'T WORK, DOOR LOCKS WON'T WORK, INSIDE LIGHTS STAY ON..SECOND TIME FOR THIS PROBLEM. *TR
#10533879 | Crash
WHEN BRAKING TO COME TO A COMPLETE STOP, IN A MCDONALD'S DRIVE THRU, THE CAR ACCELERATED OF ITS VOLITION AND LURCHED FORWARD. BRAKE PEDAL HAD TO BE DEPRESSED EXCESSIVELY TO COUNTER ACT ACCELERATION. *TR
#10429482 |
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY PLASTIC INTERIOR DOOR HANDLE HAD FRACTURED, MAKING IT DIFFICULT TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AS ADVISED THAT EACH HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 94,000.
#10242410 |
1. RAISED HOOD TO CHANGE OIL. 2. GAS STRUTS THAT HOLD HOOD OPEN FAILED TO HOLD HOOD OPEN. FORTUNATELY, NO ONE WAS IN THE PATH OF THE HOOD. *TR
#10093693 |
I HAVE BEEN HAVING A PROBLEM WITH MY JEEP FROM THE TIME I GOT IT WITH THE QUALITY OF THE PAINT JOB WHEN I GOT MY JEEP FROM ABERNATHY IN LINCOLN ON NORTH CAROLINA I HAD NOTICED THAT THE PAINT JOB HAD SOME LIGHT SWIRLS. *AK THE SALES REP TOLD ME I COULD BRING BACK THE CAR AND GET IT CLEANED AND THAT WOULD PROBABLE TAKE CARE OF THE SWIRLS AS IT WAS JUST NEED OF A HAND WAX. A FEW DAYS LATER I WAXED THAT CAR BY HAND WITH A RECOMMENDED HAND WAX FROM THE LOCAL NAPA DEALER. THE PROBLEM DID NOT GET ANY BETTER AND I NOTICED THE SITUATION MORE AFTER I MADE THE CAR SHINE. I ALSO STARTED TO SEE THE BARS ON THE BOTTOM OF THE JEEP WERE CHIPPING. I TOOK THE JEEP BACK TO ABERNETHY AND GOT WITH THE SERVICE MANAGER NAMED BARRY. BERRY SAID...

Other 2004 JEEP GRAND CHEROKEE Problem Areas

Air Bags 317 complaints Electrical System 124 complaints Seats 106 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 87 complaints Steering 57 complaints Vehicle Speed Control 56 complaints Visibilitydefrosterdefoggerhvac System 56 complaints Visibility 49 complaints Seatsfront Assemblyseat Heatercooler 39 complaints Visibilitydefrosterdefoggerhvac Systemfanmotor 38 complaints Visibilitypower Window Devices And Controls 38 complaints Engine 35 complaints Service Brakes Hydraulic 33 complaints Unknown Or Other 33 complaints Engine And Engine Cooling 25 complaints Exterior Lighting 25 complaints Power Trainautomatic Transmission 24 complaints Fuelpropulsion System 23 complaints Seat Belts 22 complaints Power Train 18 complaints Engine And Engine Coolingengine 16 complaints Fuel System Gasoline 16 complaints Service Brakes 14 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 14 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 14 complaints Suspension 14 complaints Visibilitywiper 13 complaints Vehicle Speed Controlaccelerator Pedal 12 complaints Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 11 complaints Electrical Systemwiring 10 complaints Steeringgear Box Other Than Rack And Pinion 10 complaints Visibilitydefrosterdefoggerhvac Systemheater Core 10 complaints Air Bagsfrontal 9 complaints Structure 9 complaints Wheels 9 complaints Equipment 8 complaints Electronic Stability Control Esc 6 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 6 complaints Engine And Engine Coolingcooling System 5 complaints Equipmentapplianceair Conditioner 5 complaints Tires 5 complaints Visibilitysunmoon Roof Assembly 5 complaints Latcheslockslinkages 4 complaints Service Brakes Hydraulicpedals And Linkages 4 complaints Steeringhydraulic Power Assist System 4 complaints Structurebodyhoodhinge And Attachments 4 complaints Vehicle Speed Controlcruise Control 4 complaints Vehicle Speed Controllinkages 4 complaints Power Trainautomatic Transmissiongear Position Indication Prndl 3 complaints Seat Beltsfront 3 complaints Seatsfront Assemblypower Adjust 3 complaints Service Brakes Airdiscrotor 3 complaints Service Brakes Hydraulicfoundation Componentsdisc 3 complaints Child Seat 2 complaints Electrical Systemhorn 2 complaints Electrical Systemignition 2 complaints Electrical Systemstarter Assembly 2 complaints Electrical Systemwiringfront Underhood 2 complaints Electrical Systemwiringinteriorunder Dash 2 complaints Engine And Engine Coolingexhaust Systememission Control 2 complaints Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 2 complaints Equipment Adaptivemobility 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Power Trainautomatic Transmissionlever And Linkagefloor Shift 2 complaints Power Traindrivelinedifferential Unit 2 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 2 complaints Steeringcolumn 2 complaints Structureframe And Members 2 complaints Suspensionfront 2 complaints Tiressidewall 2 complaints Tirestreadbelt 2 complaints Visibilityglass Siderear 2 complaints Visibilitywindshield 2 complaints Wheelsrim 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Air Bagssidewindow 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingcooling Systemfan 1 complaint Engine And Engine Coolingenginegasoline 1 complaint Engine And Engine Coolingexhaust System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentmechanicalaccessory Scissorscrewbottle Jacklift 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingturn Signal 1 complaint Fuel System Gasolinedeliveryhoses Linespiping And Fittings 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Fuel System Other 1 complaint Fuel System Otherstoragetank Assemblymounting 1 complaint Interior Lighting 1 complaint Power Traindriveline 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsrearother 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Airdisc 1 complaint Service Brakes Hydraulicfoundation Componentsdrumdrum 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structureframe And Membersunderbody Shields 1 complaint Suspensionfrontcontrol Arm 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontshock Absorber 1 complaint Suspensionfrontwheel Bearing 1 complaint Suspensionrear 1 complaint Suspensionrearaxlenon Powered Axle Assembly 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Trailer Hitches 1 complaint Vehicle Speed Controlcables 1 complaint Visibilityrearview Mirrorsdevices 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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