2002 JEEP GRAND CHEROKEE Visibility Problems

57 NHTSA complaints on file

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Visibility Issues in the 2002 JEEP GRAND CHEROKEE

57 visibility complaints have been filed with NHTSA for the 2002 JEEP GRAND CHEROKEE. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

57
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Visibility Complaints

#10660852 |
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO WORK UPON USING THE BUTTON TO TURN ON THE HEAT. THE CONTACT STATED THAT THE VENTS BLEW COLD AIR REPEATEDLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED THAT THE RECIRCULATION DOOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
#10562862 |
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 12V527000 (AIR BAGS) OVER A YEAR AGO. THE DEALER WAS NOTIFIED SEVERAL TIMES BUT THE PARTS WERE NOT AVAILABLE WHICH SHE CONSIDERED TO BE A MAJOR SAFETY ISSUE ESPECIALLY SINCE HER AIR BAG WARNING LAMP WAS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000. THE CURRENT MILEAGE WAS 91,000. THE TRANSMISSION, WINDOWS, FAN RELAY SWITCH, AND EMERGENCY BRAKE. ALSO, THE RADIATOR WAS LEAKING AND ALL OF THE SHOCKS FOR THE TAIL GATE LIFT, FAILED. UPDATED 02/24/14 *JB UPDATED 3/12/14*CN
#10447164 |
I AS WELL AS MANY OTHER PEOPLE AM HAVING PROBLEMS WITH MY POWER WINDOWS CORDS AND REGULATORS BREAKING I HAVE PUT OVER $400 IN ONE WINDOW AND NOW HAVE 2 MORE BROKEN. CHRYSLER STATES FIRST THAT BECAUSE I AM THE 4TH OWNER THEY CANNOT HELP ME, THEN STATES THAT BECAUSE OF MY CARS YEAR (2002) AND MILEAGE (126K) THEY CANNOT HELP ME. *TR
#10432470 |
FAILURE CAUSES WINDSHIELD TO FOG UP AND DRIVER CANNOT SEE ROADWAY. ALL AC AND HEATER FUNCTIONS FAIL. THIS IS THE 5TH FAILURE AFTER REPEATED REPAIRS. THE VEHICLE IS UNSAFE TO DRIVE. *TR
#10426582 |
THE DEFROSTER BLOWS COLD AIR RANDOMLY WHILE DRIVING IN THE WINTER. CAUSES THE WINDSHIELD TO FOG, THEN FREEZE WHILE DRIVING. THIS IS A VERY COMMON ISSUE AND EASY FIX, BUT REQUIRES REMOVING THE ENTIRE DASHBOARD ASSEMBLY. TO REPLACE A $5 PIECE OF PLASTIC. THIS IS A COMMON ISSUE AND A SAFETY PROBLEM AND SHOULD BE COVERED BY THE DEALER. *TR
#10390137 |
2002 JEEP GRAND CHEROKEE LIMITED. MAY 2010 FRONT PASSENGER SIDE WINDOW FELL DOWN WHILE DRIVING. MARCH 2011 BACK DRIVER SIDE WINDOW FELL DOWN WHILE DRIVING WITH MY 4 YEAR OLD DAUGHTER ON THAT SIDE. WENT TO DEALER SAID IT WOULD COST $800 TO FIX BOTH WINDOWS. THE WAY IT SOUNDS THIS IS HAPPENING ALOT. IT NEEDS TO BE RECALLED. HAD TO DRIVE 30 MINUTES IN 20 DEGREE WEATHER HOME WITH DAUGHTER IN CAR. SOMETHING THINGS TO HAPPEN ASAP. TO MUCH MONEY TO BE SPENDING EVER 6 MONTHS TO A YEAR. *TR
#10374669 |
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH. NHTSA CAMPAIGN ID NUMBER : 01V288000 MY 2002 JEEP GRAND CHEROKEE IS HAVING ELECTRICAL ISSUES OF THIS NATURE. CAR LOST DIRECTIONALS AND HEATER/DEFROSTER, BRAKE LIGHTS ON HIGHWAY. ALL ELECTRICAL RELATED. *TR
#10368419 |
SAME COMMON PROBLEM THAT HAS OCCURRED ON THOUSANDS OF CHRYSLER/JEEP GRAND CHEROKEE'S. THE BLEND DOOR ACTUATORS THAT REGULATE HOT AND COLD AIR FAIL SO THAT HEAT STOPS WORKING ENTIRELY. THIS ALSO MEANS THE DEFROST STOPS WORKING WHICH IS A MAJOR SAFETY HAZARD WHEN DRIVING IN WET AND COLD CLIMATES LIKE THE WINTER MONTHS IN WASHINGTON STATE. I RECENTLY DROVE OVER ONE OF OUR MOUNTAIN PASSES AND COULD NOT SEE ANYTHING BECAUSE IT WAS SNOWING AND I COULD NOT DEFROST THE WINDSHIELD. THE REPAIR COSTS $1600 AT A CHRYSLER DEALERSHIP. *TR
#10342770 |
CLIMATE CONTROL SYSTEM BLEND DOOR FAILURE. *TR
#10342537 |
HEATER/AC BLEND DOORS HAVE DETACHED FROM THE SHAFT ATTACHED TO THE ELECTRIC MOTOR. THE DOORS CIRCULATE CONDITIONED AIR TO THE CAB AND ARE RESPONSIBLE FOR DEFROSTING THE WINDSHIELD. THE WINDSHIELD NO LONGER DEFROSTS CAUSING VISIBILITY ISSUES DURING THE WINTER MONTHS. *TR
#10334991 | Crash
I DON'T UNDERSTAND HOW THE NHTSA CAN IGNORE THE PROBLEM WITH THE HVAC BLEND DOOR ASSEMBLY UNIT ON THE WJ JEEPS. HOW CAN HAVING NO HEAT AND NO DEFROSTER NOT BE A SAFETY ISSUE. I LIVE IN MAINE AND CAN NOT AFFORD THE ESTIMATED $1200 REPAIR TO FIX THIS WIDELY KNOWN DEFECT. TRY DRIVING IN 15 DEGREE WHETHER WITH SNOW ON THE ROADS AND NO DEFROSTER. GUESS WHAT HAPPENS? YOUR BREATH CAUSES THE WINDOWS TO FOG HENCE TO THE POINT ON NO VISIBILITY. I SLID OFF THE ROAD AFTER HITTING A SNOW BANK ON THE SIDE BECAUSE I COULD NOT SEE AND WAS TRYING TO SCRAPE THE QUARTER INCH ON FROST ON MY WINDOW OFF. THIS IS RIDICULOUS CHRYSLER NEEDS TO DO SOMETHING. *TR
#10303608 |
VISIBILITY-DEFROST. *TR
#10297683 |
THE HEATER / DEFROSTER STOPPED BLOWING HOT AIR OUT ON BOTH PASSENGER AND DRIVER'S SIDE OF VEHICLE CAUSING DANGEROUS CONDITIONS WHILE DRIVING IN COLD CONDITIONS. I LIVE IN COLORADO AND THE OTHER DAY EVEN THE INSIDE REAR VIEW MIRROR WAS FROZEN AND WAS NO USE. *TR
#10286061 |
THE HEATER ON MY 2002 JEEP GRAND CHEROKEE ONLY WORKS APPROX. 25% OF THE TIME. THE PERSON I PURCHASED IT FROM SAID IT ONLY HAPPENED TO HER EVERY SO OFTEN, BUT THAT IT HAD GOTTEN WORSE. SINCE I'VE OWNED IT, IT HAS CONTINUED TO GET PROGRESSIVELY WORSE. I'M CONCERNED AS WINTER IS APPROACHING AND I'LL NEED TO SEE OUT THE WINDSHIELD AND WILL NEED A HEAT DEFROSTER FOR IT LIVING HERE IN NEBRASKA. THIS IS A LONG KNOWN PROBLEM AND I'M SHOCKED THAT CHRYSLER HAS NOT RECALLED THIS PROBLEM AS IT POSES MAJOR SAFETY IMPLICATIONS. I'VE WORKED ON CARS FOR 15 YEARS AND HAVE NEVER HEARD OF A HEATER GOING BAD. AS ANY MECHANIC OUT THERE, HEATERS DON'T GO BAD UNLESS THE WHOLE HEATER CORE IS BAD, IN WHICH CASE I'D HAVE A FLOOR FULL OF ANTI-FREEZE, WHICH I DO NOT HAVE. MY JEEP HAS NOT LOST AN OUNCE OF...
#10282252 |
IN THE FALL OF 2008, MY SON AND MY WIFE EXITED THE FRONT OF THE VEHICLE AND CLOSED THEIR DOORS. WITHIN A SECOND OR TWO, BOTH OF THEM HEARD A BANG BUT SAW NOTHING WRONG, AS THEY WERE BOTH AT THE FRONT OF THE VEHICLE AND UNABLE TO SEE THEIR SIDE WINDOWS. AFTER RETURNING TO THE VEHICLE, MY SON NOTICED HIS WINDOW WAS NOT UP AS HE HAD LEFT IT. HE WAS UNABLE TO RAISE THE WINDOW NORMALLY SO A COLD TRIP HOME FOLLOWED. A QUICK INVESTIGATION REVEALED A FAILED WINDOW REGULATOR. SINCE I WAS NOT GOING TO PAY SOMEONE A RIDICULOUS AMOUNT TO REPLACE THE PART, I DID IT MYSELF AFTER FINDING A WINDOW REGULATOR AT A LOCAL PARTS STORE. SINCE THE VEHICLE WAS NOT OPERATING WHEN THE FAILURE OF THE WINDOW REGULATOR OCCURRED, SAFETY WAS NOT AN ISSUE RELATIVE TO OPERATION. HOWEVER, SINCE THE FAILURE WAS UNDETECTED AT...
#10277073 |
WHILE DRIVING HOME LAST YEAR I ROLLED MY DRIVER SIDE WINDOW UP AND HEARD A LOUD BANG. I AT FIRST THOUGHT THAT SOMEONE HAD HIT MY VEHICLE WITH A LARGE ROCK BUT THEN THE WINDOW DROPPED DOWN INTO THE DOOR. WHEN I GOT HOME, I WENT ONLINE AND FOUND QUITE A FEW COMPLAINTS ABOUT THE WINDOW REGULATORS FAILING IN CHRYSLER GRAND CHEROKEES AND THE FACT THAT CHRYSLER IS AWARE OF THE ISSUE BUT REFUSES TO COVER THE REPAIR. I ALSO FOUND THAT THESE PROBLEMS COULD HAVE BEEN PREVENTED IF THEY'D JUST USED A 25 CENT PIECE OF METAL INSTEAD OF THE PLASTIC PIECE THEY USED. BECAUSE I COULD NOT AFFORD THE $400 + IT WOULD COST TO HAVE THIS REPAIRED, I FOUND THE INSTRUCTIONS ONLINE AND BOUGHT THE REPLACEMENT REGULATOR AND REPLACED IT MYSELF. HOWEVER, ALL THE COMPLAINTS I READ ABOUT SAY THAT ALL THE WINDOWS WILL FAIL AT SOME...
#10274908 |
MY WINDOW REGULATORS KEEP FAILING ONE AT A TIME IN MY 2002 JEEP GRAND CHEROKEE. THE FIRST TIME IT HAPPENED ON A MAJOR HIGHWAY AND THERE WAS A LOUD BANG IN WHICH I THOUGHT I HIT SOMETHING. THEN MY WINDOW FELL IN THE DOOR PROVIDING ME NO PROTECTION ON I-95. MOST RECENTLY, IN JUNE 2009, MY PASSENGER WINDOW FAILED DURING A MAJOR ELECTRICAL STORM (EVENING OF JUNE 11, 2009 IN WILMINGTON, DE) LEAVING MYSELF AND CAR SOAKED WITH NO PROTECTION. *TR
#10274120 |
THREE OF FOUR POWER WINDOW REGULATORS HAVE FAILED SUDDENLY AND WITHOUT NOTICE, ALL WITHIN A YEAR OF EACH OTHER WITH THE MOST RECENT BEING LAST WEEK. EACH TIME IT OCCURS, THERE IS A POPPING SOUND FOLLOWED BY THE WINDOW DROPPING INTO THE DOOR. I HAVE SO FAR BEEN FORTUNATE TO ONLY HAVE THIS HAPPEN WHEN DRIVING AT SPEEDS <30MPH AND WITHOUT MY CHILD OR DOG BEING IN THE VEHICLE; HOWEVER, THERE'S STILL THAT 4TH WINDOW WITH THE SAME FAULTY PLASTIC COMPONENT THAT HAS BEEN FAILING. I REPLACED THE FIRST WINDOW REGULATOR AT FULL COST AT THE DEALERSHIP WHEN IT HAPPENED LAST YEAR. WHEN THE SECOND ONE WENT OUT, I DIDN'T FIX IT BECAUSE OF THE COST AND THE FACT THAT IT WAS A REAR WINDOW. AFTER THE THIRD ONE FAILED, I GOT SUSPICIOUS. THE SERVICE MANAGER AT THE LOCAL DEALERSHIP HAS STATED THAT HE HAS SEEN THIS ISSUE ON NUMEROUS...
#10267530 |
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
#10257114 |
MY 2002 JEEP CHEROKEE STARTED BLOWING HEAT ONLY ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGER SIDE. THE WINDOWS WERE CONSTANTLY FOGGING UP MAKING DRIVING ONLY POSSIBLE BY LOWERING THE WINDOWS TO REDUCE FOGGING. NOW, I HAVE NO HEAT AND THE MECHANIC SAYS IT IS MY BLOWER DOORS AND THAT THIS HAPPENS TO ALOT OF JEEPS. WE HAD TO ABANDON THE VEHICLE DURING A SNOW / FREEZING RAIN EVEN LAST WEEK AND THEN COULDN'T DRIVE IT FOR THE NEXT SEVERAL DAYS DUE TO FREEZING CONDITIONS. I HAVE REPLACED THE HEATER CORE DUE TO FOGGING WINDOWS 2 YEARS AGO AND THE AC HAD TO BE CHARGED CONSTANTLY TO STAY COOL. THIS IS DANGEROUS TO DRIVE AND YOU FREEZE DURING COLD TIMES. I ALWAYS HAVE TO MAKE SURE PRECIP IN NOT EXPECTED WHENEVER WE DRIVE THIS VEHICLE DURING WINTER MONTHS. JEEP OWNERS NEED HELP WITH THIS...! NOW MY PASSENGER WINDOW...
#10256608 |
I OWN A 2002 JEEP GRAND CHEROKEE LIMITED WITH 84,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR
#10255117 |
THE BLEND DOORS STOP OPERATING CORRECTLY AND THERE IS NO HEAT AND NO CONTROL OF THE AIR ON THE PASSENGER SIDE OF THE DASH. DASH NEEDS TO BE REMOVED TO REPLACE BLEND DOORS AND MECHANISMS. *TR
#10254821 |
HAVE A 2002 OVERLAND JEEP AND THE HEAT HAS GONE OUT ON IT FOR A SECOND TIME. VERY EXPENSIVE TO KEEP FIXING AND WAS TOLD THIS IS COMMON FOR THIS VEHICLE. *TR
#10254651 |
2002 JEEP GRAND CHEROKEE, LAREDO, 4X4 I NOTICED THAT THE VEHICLES HVAC IS NOT FUNCTIONING CORRECTLY. THIS CAUSES SOMETIMES OBSTRUCTED VIEWS IN PASSENGER SIDE COMPARTMENT . THIS OCCURS EVERYDAY WHEN VEHICLE IS RUNNING I'M CURRENTLY IN THE PROCESS OF REPAIRING THIS DEFECT MYSELF. *TR
#10254177 |
$40K JEEP GRAND CHEROKEE LIMITED 50K MILES HEATER / TEMPERATURE FAILURE IN RESPONDING TO ANY SETTINGS DEALER ESTIMATE FOR REPAIR @$1,500.00 REPAIR WITH SAME PART AS PREVIOUSLY MALFUNCTIONED. 30 DAY WARRANTY ONLY NOT REPAIRED UNACCEPTABLE TERMS. *TR
#10253902 |
2002 JEEP GRAND CHEROKEE OVERLAND. HEATER/DEFROSTER BLOWING COLD AIR CAUSING WINDSHIELD TO FREEZE UP. I SEARCHED THE COMPLAINTS AND CANNOT BELIEVE THAT THERE HASN'T BEEN A RECALL ON THIS MODEL VEHICLE. HAS 60 MINUTES OR THE NATIONAL MEDIA BEEN APPRISED OF THE PROBLEMS WITH THIS MODEL VEHICLE? THIS IS WHAT I BELIEVE IS A SERIOUS PROBLEM. MAYBE NOT IF YOU LIVE IN FLORIDA, BUT I LIVE IN CONNECTICUT. I ONLY HOPE SOMEONE WAKES UP AND ADDRESSES THIS ISSUE!!!! *TR
#10253635 |
THE AUTOMATIC BLEND DOORS TO CONTROL THE HEAT ARE BROKEN AND NOW ONLY BLOWS COLD AIR OUT OF MY VENTS, MY WINDSHIELD NOW FREEZES UP VERY EASILY AND MAKES DRIVING IN FREEZING CONDITION VERY DANGEROUS. *TR
#10252912 |
THE HEATER ON MY 2002 JEEP GRAND CHEROKEE BLOWS COLD AIR ON THE DRIVERS SIDE. *TR
#10251929 |
TODAY WHILE DRIVING MY 2002 JEEP GRAND CHEROKEE OVERLAND, THE HEATER STOPPED SENDING WARM AIR TO THE DRIVERSIDE DEFROSTER AND HEAT OUTLETS (HAS DUAL ZONE CONTROLS). I SUSPECTED IT WAS A PROBLEM WITH THE "FLOW DOORS" WHICH CONTROL THE AMOUNT OF WARM AIR TO ENTER THE PASSENGER CABIN. UPON RESEARCHING THE PROBLEM ON THE INTERNET, IT APPEARS THIS IS AN IDENTIFIED DEFECT AFFECTING MANY JEEP GRAND CHEROKEE OWNERS. THE PROBLEM IS APPARENTLY NOT CORRECTABLE WITHOUT REPLACING THE "FLOW DOORS" AND DOOR ACTUATORS. I CALLED THE LOCAL DEALERSHIP AND THEY ACKNOWLEDGE IT IS A KNOWN PROBLEM AND HAVE RECEIVED A TECHNICAL SERVICE BULLETIN ON THE ISSUE. ESTIMATED REPAIR COST IS $1100 PLUS. MY OPINION IS THAT SINCE IT IS A KNOWN MANUFACTURING DEFECT, IT SHOULD BE COVERED THROUGH A RECALL AND AT NO EXPENSE TO THE OWNER. ALSO THE FIX PROVIDED BY CHRYSLER DEALERSHIP IS KNOWN TO FAIL PREMATURELY AFTER SHORT...
#10251085 |
HVAC BLEND DOOR BREAKAGE LEADING TO EXPENSIVE DASHBOARD REMOVAL FOR PART REPLACEMENT. ONLINE FORUMS SUGGEST THIS IS A VERY COMMON PROBLEM. JEEP GRAND CHEROKEE LAREDO 2002. *TR
#10250995 |
PASSENGER AND DRIVER SIDE POWER WINDOW ACTUATORS HAVE FAILED. THE PASSENGER SIDE FAILED FIRST AND WAS COVERED BY AN EXTENDED WARRANTY. A FEW MONTHS LATER THE DRIVER SIDE FAILED. VEHICLE IS ONLY 6 YEARS OLD. *TR
#10250453 |
I OWN A 02 JEEP GRAND CHEROKEE LIMITED. FIRST IT STARTED OFF WITH ONLY HOT AIR ON MY DRIVERS SIDE AND FREEZING COLD AIR ON MY PASSENGER SIDE, NOW ITS JUST COLD ALL AROUND. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID ITS A PROBLEM WITH THE BLEND DOOR SYSTEM AND IT WOULD COST OVER 1000 DOLLARS TO FIX. WHEN I LOOKED ONLINE TO FIND A QUICK FIX FOR THE PROBLEM I LEARNED THERE ARE THOUSANDS OF PEOPLE WITH THE SAME PROBLEM. THIS SHOULD BE DEEMED A MANUFACTURES DEFECT. *TR
#10250356 |
2002 JEEP GC OVERLAND. FOR THE PAST 20K MILES BLEND DOORS DO NOT OPERATE PROPERLY CAUSING TERRIBLE FROSTING OF INTERIOR DURING COLD WEATHER. SAFETY LIABILITY. *TR
#10249354 |
FRONT DRIVER SIDE WINDOW WENT DOWN AND WAS COVERED UNDER WARRANTY. NOW ALL THREE REMAINING WINDOWS ARE DOWN. ALL THREE WENT WITHIN THE SAME MONTH. THIS IS OBVIOUSLY A FACTORY DEFECTIVE PROBLEM AND VERY EXPENSIVE. CHRYSLER SHOULD RECALL AND COVER THIS ISSUE AT THEIR EXPENSE. *TR
#10248853 |
I WAS GETTING READY TO GO TO WORK. IT WAS COLD AND I NEEDED TO TURN ON THE HEAT. I TURNED THE HEAT ON AND ALL I GOT WAS COLD AIR, THE ENTIRE 30 MILES THAT IT TAKES FOR ME TO GET TO WORK. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS MY BLEND DOORS AND THAT IT WOULD COST $1500. *TR
#10248610 |
I OWN A 2002 JEEP GRAND CHEROKEE LIMITED V8. SINCE I HAVE OWNED THE VEHICLE I HAVE BEEN BATTLING WITH NO HEAT. THERE IS A PROBLEM WITH THE BLEND DOOR THAT COMES WITH THE DUAL MODULE HEATING AND COOLING SYSTEM. I SELL HOMES AND PEOPLE DO NOT GET LOANS IF THERE IS NO HEAT IN THE HOUSE. IT IS CONSIDERED UNINHIBITEDLY. WHAT DO I SAY TO MY 2 YEAR OLD WHEN THEY WANT TO BE WARM WHILE DRIVING ANYWHERE IN THE COLD MONTHS. THEIR ARE TO MANY PEOPLE WITH THE SAME PROBLEM WITH THE SAME VEHICLES. A RECALL IS MANDATORY. *TR
#10248217 |
PRIOR TO THE PROBLEM THE VEHICLE PERFORMED AS DESIGNED AND THEN SUDDENLY A SNAP NOISE CAME FROM THE DASH AREA AND THEN THE WINDOWS FOGGED WHILE I WAS DRIVING. THE FAILURE WAS A PLASTIC COMPONENT OF THE CLIMATE CONTROL VENT SYSTEM AND THE CONSEQUENCES ARE NO HEATING OF THE DRIVERS COMPARTMENT AND COMPROMISED COMFORT & VISIBILITY WHILE DRIVING. THE ONLY SOLUTION THAT THE JEEP DEALER OFFERS IS TO REPLACE THE BADLY DESIGNED EXPENSIVE PARTS WITH EQUALLY INFERIOR EXPENSIVE OEM REPLACEMENT PARTS WHICH ARE INEVITABLY GOING TO BREAK AGAIN. DIAGNOSTIC / REPAIR QUOTE $1600.00 I SOUGHT ADVICE / INFO REGARDING MY PROBLEM AND DISCOVERED ON MY OWN A COMPANY IN TEXAS WHICH MAKES A RELIABLE / PERMANENT SOLUTION FOR THE JEEP GRAND CHEROKEE POORLY DESIGNED DUAL CONTROL VENT & RECIRC SYSTEMS. I BOUGHT AN AFTER MKT REPAIR KIT FROM A TEXAS CO. HEATERTREATER.COM FOR $225. THE SUPERIOR DESIGNED PARTS ARE IMPERVIOUS...
#10246734 |
NO HEAT, POOR DEFROSTER PERFORMANCE. WAS TOLD THE PROBLEM IS THE HEATER BLEND DOOR HAS FAILED AND THE COST IS AROUND $`1,800.00 TO REPAIR. I STARTED LAST WINTER WITH NO HEAD ON THE PASSENGER SIDE, NOW THERE IS NO HEAT ON EITHER SIDE. DEFROSTERS NOT PROPERLY CLEARING WINDSHIELD. *TR
#10246715 |
BLEND DOOR ACTUATOR FAILURE, SAFETY ISSUE!! NO VISIBILITY!!! NO HEAT ON PASSENGER SIDE. *TR
#10246601 |
INABILITY TO SEE THROUGH THE WINDSHIELD DUE TO EXCESSIVE MOISTURE ON WINDSHIELD AND UNABLE TO CLEAR WINDSHIELD. *TR
#10246240 |
MY 2002 GRAND CHEROKEE SUDDENLY HAS NO HEAT. THE DEFROSTER WORKS RANDOMLY AND SOMETIMES SHUTS DOWN ONLY BLOWING COLD, OUTSIDE AIR CAUSING THE WINDOW TO FOG UP WITH NO WARNING. AFTER RESEARCHING THIS ISSUE ONLINE THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS, THE DEALER FIX IS TO TAKE OFF THE DASH ($1000+ IN LABOR) TO FIX A $20 PART. THERE ARE PARTS AVAILABLE ONLINE TO DO THE FIX YOURSELF FOR $100. SEEMS TO ME THAT NOT ONLY DOES JEEP KNOW THERE IS A FACTORY DEFAULT WITH THEIR JEEPS, THEY RIP PEOPLE OFF BY CHARGING EXORBITANT AMOUNTS OF $$ TO FIX SOMETHING SIMPLE. I SEARCHED THROUGH YOUR DATABASE AND THERE ARE PAGES AND PAGES OF COMPLAINTS FOR THE SAME ISSUE. AT THIS POINT I AM GOING TO FIX IT MYSELF BECAUSE I CANT GO THROUGH THE WINTER WITHOUT HEAT, BUT IM SURE AS HECK NOT GOING TO TAKE IT TO THE...
#10244562 |
2002 JEEP GRAND CHEROKEE BLEND DOOR ACTUATOR BROKEN AND DEFROSTED IS NOW DISABLED I CAN NOT SEE. *TR
#10243879 |
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER. *TR
#10243371 |
TWO YEARS AGO MY PASSENGER SIDE HEAT STOP WORKING. WHEN I TOOK IT TO THE DEALER, THEY STATED THAT IT WAS NOT COVER BY ANY WARRANTY AND IT WOULD COST $1500.00 TO REPAIR. SO THE PUT TAPE OVER THOSE VENTS AND ONLY HAD THE DRIVER SIDE WORKING. LAST MAY MY DRIVER SIDE STOP BLOWING HOT AIR ALSO. TOOK BACK TO THE DEALER, GUESS WHAT IT WILL COST $1200.00. I'M TRIED OF THIS, JEEP SHOULD HAVE A RECALL! *TR
#10242772 |
I BOUGHT MY 2002 JEEP GRAND CHEROKEE USED WITH 51,249 MILES I FOUND OUT AFTER 30 DAYS THAT MY BLEND DOOR NEEDED TO BE CHANGED OUT THE DEALER WHERE I PURCHASED IT WAS KIND ENOUGH TO SPLIT THE COST 50% MY PART $492. NOW IT HAS GONE OUT AGAIN AND YOU WOULD HAVE THOUGHT THAT IT WOULD LAST MORE THAN 2 YEARS WHAT CAN I DO BESIDES TRADE IT IN. *TR
#10241855 |
IN THE FALL OF 2006, THE HEAT IN MY 2002 JEEP GRAND CHEROKEE STOPPED WORKING. I DID SOME ONLINE RESEARCH AND THIS PROBLEM WAS SO COMMON THAT I EASILY FOUND PLENTY OF PEOPLE WITH THE EXACT SAME PROBLEM THAT WERE ABLE TO SELF-DIAGNOSE THE PROBLEM USING THE JEEP'S INTERNAL COMPUTER TO OUTPUT THE SYSTEM FAULTS. USING THE SAME METHOD TO ENTER THE AZC SELF-DIAGNOSTIC MODE, THE CLIMATE CONTROL DISPLAY OUTPUTTED THE SYSTEM FAULT CODES 52-54-56. SINCE MOST OF THE CONSUMERS I'VE RUN INTO WITH THIS PROBLEM GET THAT EXACT CODE, OR HAVE HAD THE SAME PROBLEM DIAGNOSED BY A JEEP DEALERSHIP SERVICE DEPARTMENT, I ALREADY KNOW THAT IT WILL COST ANYWHERE FROM $1000+ TO BE REPAIRED, THE MAJORITY OF IT BEING LABOR AS THE ENTIRE INSTRUMENT PANEL ASSEMBLY HAS TO BE REMOVED. TO ADDRESS THIS PROBLEM, DAIMLER-CHRYSLER RELEASED TSB 2400104 - NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS....
#10241735 |
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT FRAME SPONTANEOUSLY FAILED AND ALLOWED THE SEAT TO SUDDENLY RETRACT BACKWARDS. THE FAILURE INCREASED THE RISK OF A CRASH. THE DEALER STATED THAT THE ENTIRE SEAT FRAME NEEDED TO BE REPLACED AT THE COST OF OVER $400. HE IS IN THE PROCESS OF HAVING THE SEATS REPAIRED. SECONDLY, THE POWER WINDOWS WORKED INTERMITTENTLY. THE DEALER REPLACED THE WINDOW REGULATORS. THIRDLY, HE NOTICED THAT FLUID FROM THE HEATER COIL LEAKED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE MANUFACTURER WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIR BECAUSE THE VEHICLE EXCEEDED THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
#10240854 |
2002 JEEP GRAND CHEROKEE. BLOWER CONTROLLER CONNECTOR IS OVERHEATING AND MELTING CONNECTOR AND NOW NOT WORKING. REPLACEMENT WITH NEW CONNECTOR IS POSSIBLE FROM DEALER WITH MORPAR REPAIR KIT #05102406AA . HOWEVER... THIS DOES NOT FIX THE PROBLEM AS IT WILL HAPPEN AGAIN AND AGAIN. THIS IS DUE TO STRAIN ON THE BLOWER MOTOR DRAWING HIGH AMPS BECAUSE THE COMMON PROBLEM WITH THIS JEEP IS WITH THE AC "BLEND DOORS" WHICH WAS THE FIRST PROBLEM FOR ME....AS WITH MANY JEEP CHEROKEE OWNERS. IT COSTS OVER $1000 TO FIX A SIMPLE PROBLEM WITH THE BLEND DOOR BECAUSE THE ENTIRE DASH HAS TO BE REMOVED! SO, THE BLEND DOORS ARE A COMMON PROBLEM WITH AN EXPENSIVE FIX, AND IF YOU DON'T FIX IT, THE BLOWER MOTOR AND CONTROLLER WILL OVERHEAT, LEAVING YOU WITH NO AIR CONTROL TO REMOVE MOISTURE IN DAMP WEATHER. THE CONTROLLER COULD OVERHEAT, POSSIBLY CAUSE A FIRE, OR IF THE...
#10240124 |
BLEND AND RECIRCULATION DOOR FAILURES IN HVAC UNIT. FAILURE IS EXTREMELY COMMON, AND COSTS OVER $1,000 IN REPAIRS. *TR
#10239511 |
AIR CONDITIONING BLOWER WOULD QUIT WORKING. FOUND A JEEP FORUM ON LINE. DETERMINED THE PROBLEM WAS THE BLOWER MOTOR RESISTOR WIRING CONNECTIONS OVERHEATING. THIS IS A VERY COMMON PROBLEM WITH THESE GRAND CHEROKEES. SEEMS LIKE JEEP SHOULD HAVE DONE A RECALL. *TR

Other 2002 JEEP GRAND CHEROKEE Problem Areas

Air Bags 467 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 95 complaints Visibilitydefrosterdefoggerhvac System 95 complaints Visibilitydefrosterdefoggerhvac Systemfanmotor 81 complaints Engine And Engine Coolingcooling Systemfan 70 complaints Electrical System 66 complaints Seats 65 complaints Visibilitypower Window Devices And Controls 56 complaints Unknown Or Other 33 complaints Vehicle Speed Control 33 complaints Visibilitydefrosterdefoggerhvac Systemheater Core 30 complaints Service Brakes Hydraulic 28 complaints Engine 26 complaints Power Trainautomatic Transmission 25 complaints Engine And Engine Cooling 24 complaints Seatsfront Assemblyseat Heatercooler 24 complaints Power Train 21 complaints Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element 21 complaints Steering 20 complaints Engine And Engine Coolingcooling System 19 complaints Fuelpropulsion System 19 complaints Service Brakes Hydraulicfoundation Componentsdiscpads 18 complaints Seat Belts 16 complaints Service Brakes 14 complaints Engine And Engine Coolingengine 13 complaints Engine And Engine Coolingexhaust Systememission Control 13 complaints Equipmentapplianceair Conditioner 13 complaints Suspension 13 complaints Service Brakes Hydraulicfoundation Componentsdisccaliper 12 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 11 complaints Air Bagsfrontal 10 complaints Exterior Lighting 10 complaints Fuel System Gasoline 10 complaints Service Brakes Hydraulicfoundation Componentsdisc 10 complaints Equipment 9 complaints Fuel System Gasolinedelivery 9 complaints Air Bagssidewindow 7 complaints Engine And Engine Coolingcooling Systemradiator Assembly 7 complaints Electrical Systemwiringinteriorunder Dash 6 complaints Fuel System Gasolinestoragetank Assembly 6 complaints Steeringhydraulic Power Assisthose Piping And Connections 6 complaints Wheels 6 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 5 complaints Steeringhydraulic Power Assist System 5 complaints Structurebody 5 complaints Tires 5 complaints Visibilitywiper 5 complaints Wheelsrim 5 complaints Electrical Systemwiring 4 complaints Power Trainautomatic Transmissionparkneutral Start Interlock Switch 4 complaints Service Brakes Airdiscrotor 4 complaints Service Brakes Hydraulicfoundation Components 4 complaints Vehicle Speed Controlaccelerator Pedal 4 complaints Electrical Systemignition 3 complaints Engine And Engine Coolingenginegasoline 3 complaints Exterior Lightingbrake Lights 3 complaints Latcheslockslinkagesdoorslatch 3 complaints Parking Brake 3 complaints Seat Beltsrearother 3 complaints Service Brakes Hydraulicfoundation Componentsmaster Cylinder 3 complaints Steeringcolumn 3 complaints Steeringgear Box Other Than Rack And Pinion 3 complaints Steeringlinkagestie Rod Assembly 3 complaints Structure 3 complaints Suspensionrearshock Absorber 3 complaints Visibilityglass Siderear 3 complaints Air Bags Air Bagrestraint Control Module 2 complaints Air Bagsfrontalsensorcontrol Module 2 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical System12v24v48v Battery 2 complaints Electrical Systemstarter Assembly 2 complaints Electronic Stability Control Esc 2 complaints Exterior Lightingheadlights 2 complaints Exterior Lightingheadlightsswitch 2 complaints Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap 2 complaints Interior Lighting 2 complaints Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm 2 complaints Power Traintransfer Case 4 Wheel Drive 2 complaints Seatsfront Assemblypower Adjust 2 complaints Structureframe And Members 2 complaints Suspensionfrontshock Absorber 2 complaints Tirestreadbelt 2 complaints Visibilitywindshield Wiperwasher 2 complaints Child Seathandle Infant 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignitionswitch 1 complaint Electrical Systeminstrument Panelspeedometerodometersensorsending Unit 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Equipmentelectrical 1 complaint Equipmentelectricalradiotape Deckcd Etc 1 complaint Equipmentotherlabels 1 complaint Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings 1 complaint Exterior Lightingtail Lights 1 complaint Exterior Lightingturn Signal 1 complaint Exterior Lightingturn Signalflasher Unit 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Gasolinefuel Injection System 1 complaint Fuel System Gasolinefuel Injection Systeminjectors 1 complaint Fuel System Gasolinestorage 1 complaint Fuel System Other 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Latcheslockslinkageshoodlatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Parking Brakeconventional 1 complaint Parking Brakedrivelinehydraulic 1 complaint Power Trainautomatic Transmissioncooling Unit And Lines 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Power Traindriveline 1 complaint Power Traindrivelinedifferential Unit 1 complaint Power Trainmanual Transmission 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfront 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsfrontretractor 1 complaint Seat Beltsintegrated Child Seat 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Aircontrolsfoot Controlvalve 1 complaint Service Brakes Airdrumshoeslinings 1 complaint Service Brakes Airsupplycompressor 1 complaint Service Brakes Hydraulicbrake Fluid Low Warning Lamp 1 complaint Service Brakes Hydraulicfoundation Componentsdrumwheel Cylinders 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assist 1 complaint Steeringhydraulic Power Assistpump 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodyhoodhinge And Attachments 1 complaint Structurebodytailgate 1 complaint Suspensionfrontcontrol Armupper Ball Joint 1 complaint Tiressidewall 1 complaint Tiresvalve 1 complaint Trailer Hitches 1 complaint Vehicle Speed Controlcruise Control 1 complaint Wheelshub 1 complaint
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