NHTSA Complaint #10334991 — 2002 JEEP GRAND CHEROKEE VISIBILITY

Complaint Details

ODI Number	10334991
Vehicle	2002 JEEP GRAND CHEROKEE
Component	VISIBILITY
Date of Incident	February 18, 2010
Date Filed	June 7, 2010
Mileage	127,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

I DON'T UNDERSTAND HOW THE NHTSA CAN IGNORE THE PROBLEM WITH THE HVAC BLEND DOOR ASSEMBLY UNIT ON THE WJ JEEPS. HOW CAN HAVING NO HEAT AND NO DEFROSTER NOT BE A SAFETY ISSUE. I LIVE IN MAINE AND CAN NOT AFFORD THE ESTIMATED $1200 REPAIR TO FIX THIS WIDELY KNOWN DEFECT. TRY DRIVING IN 15 DEGREE WHETHER WITH SNOW ON THE ROADS AND NO DEFROSTER. GUESS WHAT HAPPENS? YOUR BREATH CAUSES THE WINDOWS TO FOG HENCE TO THE POINT ON NO VISIBILITY. I SLID OFF THE ROAD AFTER HITTING A SNOW BANK ON THE SIDE BECAUSE I COULD NOT SEE AND WAS TRYING TO SCRAPE THE QUARTER INCH ON FROST ON MY WINDOW OFF. THIS IS RIDICULOUS CHRYSLER NEEDS TO DO SOMETHING. *TR

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