NHTSA Complaint #10286061 — 2002 JEEP GRAND CHEROKEE

THE HEATER ON MY 2002 JEEP GRAND CHEROKEE ONLY WORKS APPROX. 25% OF THE TIME. THE PERSON I PURCHASED IT FROM SAID IT ONLY HAPPENED TO HER EVERY SO OFTEN, BUT THAT IT HAD GOTTEN WORSE. SINCE I'VE OWNED IT, IT HAS CONTINUED TO GET PROGRESSIVELY WORSE. I'M CONCERNED AS WINTER IS APPROACHING AND I'LL NEED TO SEE OUT THE WINDSHIELD AND WILL NEED A HEAT DEFROSTER FOR IT LIVING HERE IN NEBRASKA. THIS IS A LONG KNOWN PROBLEM AND I'M SHOCKED THAT CHRYSLER HAS NOT RECALLED THIS PROBLEM AS IT POSES MAJOR SAFETY IMPLICATIONS. I'VE WORKED ON CARS FOR 15 YEARS AND HAVE NEVER HEARD OF A HEATER GOING BAD. AS ANY MECHANIC OUT THERE, HEATERS DON'T GO BAD UNLESS THE WHOLE HEATER CORE IS BAD, IN WHICH CASE I'D HAVE A FLOOR FULL OF ANTI-FREEZE, WHICH I DO NOT HAVE. MY JEEP HAS NOT LOST AN OUNCE OF FLUID AND RUNS AT PERFECT OPERATING TEMPERATURE. IT'S AN OBVIOUS ELECTRICAL PROBLEM THAT JEEP SHOULD BE HELD ACCOUNTABLE FOR! THERE ARE NUMEROUS POSTS ON NUMEROUS FORMS WITH HOARDS OF PEOPLE HAVING THE SAME PROBLEM THAT JEEP IS CHARGING $1500 TO FIX. TALK ABOUT A SCAM!!! *TR