NHTSA Complaint #10248217 — 2002 JEEP GRAND CHEROKEE

PRIOR TO THE PROBLEM THE VEHICLE PERFORMED AS DESIGNED AND THEN SUDDENLY A SNAP NOISE CAME FROM THE DASH AREA AND THEN THE WINDOWS FOGGED WHILE I WAS DRIVING. THE FAILURE WAS A PLASTIC COMPONENT OF THE CLIMATE CONTROL VENT SYSTEM AND THE CONSEQUENCES ARE NO HEATING OF THE DRIVERS COMPARTMENT AND COMPROMISED COMFORT & VISIBILITY WHILE DRIVING. THE ONLY SOLUTION THAT THE JEEP DEALER OFFERS IS TO REPLACE THE BADLY DESIGNED EXPENSIVE PARTS WITH EQUALLY INFERIOR EXPENSIVE OEM REPLACEMENT PARTS WHICH ARE INEVITABLY GOING TO BREAK AGAIN. DIAGNOSTIC / REPAIR QUOTE $1600.00 I SOUGHT ADVICE / INFO REGARDING MY PROBLEM AND DISCOVERED ON MY OWN A COMPANY IN TEXAS WHICH MAKES A RELIABLE / PERMANENT SOLUTION FOR THE JEEP GRAND CHEROKEE POORLY DESIGNED DUAL CONTROL VENT & RECIRC SYSTEMS. I BOUGHT AN AFTER MKT REPAIR KIT FROM A TEXAS CO. HEATERTREATER.COM FOR $225. THE SUPERIOR DESIGNED PARTS ARE IMPERVIOUS TO BREAKAGE LIKE THE OEM JEEP COMPONENTS AND WILL NOT REPEAT THIS TROUBLE IN MY VEHICLE LIKE THE ORIGINAL PARTS. PLEASE REVIEW HEATERTREATER.COM AS USEFUL INFO AS TO HOW JEEP ENGINEERS SHOULD HAVE BUILT IT AND TO SEE DEMONSTRATION OF THE PROBLEM. MY OLD PARTS ARE AVAILABLE FOR YOU TO REVIEW. *TR