2015 FORD FOCUS Power Train Problems

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating and changing gears. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 13V523000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.

My name is [XXX] I own a 2015 ford focus 4dr sedan It has 131908 miles and the issue I've been having is with The TCM module on the transmission it won't go into sleep mode and it's draining the battery is have gotten a customer care warranty notice on my car but the local Ford dealer said it's expired in November of last year and I've been having family issues and personal issues we're i wasn't able to take care of it but I need this issue fixed on my car it's my only means of transportation for me and my mom because she has altzimers and dementia Here's my number [XXX] this my cell to contact me I live in Portland Oregon And also right now I have no way of paying for the repairs on my car because I lost my job because of a lower back...

The contact owned a 2015 Ford Focus. The contact stated that the vehicle had experienced transmission failures, including the transmission slipping, the vehicle stalling, and the check engine warning light being illuminated. Additionally, after starting the vehicle, the vehicle failed to respond after shifting to the reverse or drive. The vehicle was towed to the residence and examined by an independent mechanic, who diagnosed the vehicle and determined that the transmission power shifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 149,000.

Vehicle acceleration dies out during normal pressure of gas pedal. Coding showing transmission Actuators malfunctioning. Odometer Reading 120,631 check engine light came on. Date of malfunction 11/24/2025 , Vehicle was taken to Affordable Transmission on 11/25/2025

2015 Ford Focus with DPS6 automatic transmission failure. 109,### miles only. Symptoms: No reverse gear, severe clutch slip (high RPM but car barely moves), strong burnt clutch smell, check engine light on. DTC codes: P07A3, P07A5, P087A, P087B, P090C. Ford dealer (Camelback Ford, Phoenix AZ) diagnosed the issue but quoted $3,175 just for labor to open the transmission for inspection, refusing any goodwill assistance after 14M02 program expired in August 2025, despite low mileage and known widespread DPS6 problems covered by TSB 16-0129. Note : "November 20, 2025 – Date I purchased the vehicle. The transmission problem (no reverse, clutch slip, burnt smell) was present immediately upon purchase." Requesting NHTSA investigate Ford's refusal to offer reasonable post-warranty assistance for this well-documented safety-related transmission defect.

Transmission overheating and internal wear (metal particles in fluid) following electrical/TCM malfunction in Ford Focus DPS6. Transmission failure recurred after earlier repair under 14M02. Current failure includes overheating messages, shudder, and loss of safe drivability. Ford acknowledges issue relates to known PowerShift defect but refuses coverage. Vehicle unsafe.

The contact's son owns a 2015 Ford Focus. The contact stated that while her son was driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to a dealer however, the mechanic could not diagnose the failure because there were no active warning lights illuminated. The contact's son had received a message from the Ford App that there was a Customer Satisfaction Program for the TCM (Transmission Control Module). The failure persisted, and the dealer was notified of the program, and the contact was informed that the Customer Satisfaction Program had expired. The contact was referred to the manufacturer, and the manufacturer informed the contact that there was a warranty on the vehicle for the purge valve. The contact was instructed by the manufacturer to inform the dealer to have the purge valve replaced under the warranty. The...

The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process

Transmission problem

Vehicle was checked by local dealer and stated repair code 14M02 needed to be completed. 10 year extended warranty was concluded in June, 2025, but this is a safety concern. The car stopped in the road, right off the interstate, because the transmission quit working properly. Gears shifted very hard when transmission started working again. After parking, the car would not go back into reverse.

The car would not shift into a gear, would not shift gear to propel itself in traffic causing a safety issue. A warning light would come on saying the transmission was getting overheated. Ford of Glenwood Springs Colorado refused to look at the car because of its age despite the recall on the clutch for the year, make and model of the car. A NAPA shop determined the clutches were out. NAPA quoted $4,253 to fix the problem. I called Ken Garff Ford in Fort Collins Colorado at 4809 S. College Avenue to get this fixed under the recall. They said my VIN number wasn't covered, and the cost would be $6,000. I called Ford 1-866-436-7332 spoke to Ron employee #2192738 and was told he would document the call but could not do anything. Ford is aware of the safety issue we simply want them to standby their product and...

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. No warning lights were illuminated. The contact stated that failure occurred most often after the vehicle was stopped at a traffic light or stop sign and then attempting to accelerate. The contact received notification of Customer Satisfaction Program: 14M02 (Transmission Control Module (TCM). The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the clutch had failed. The dealer refused to repair the vehicle, stating that since the check engine warning light was not illuminated, the vehicle would not be repaired. The contact was informed to take the vehicle back to the dealer once the check engine warning light was illuminated. A month later, the vehicle failed to start. The vehicle was towed back to the dealer. The vehicle remained at the dealer unrepaired....

Transmission slipping. I was waiting to turn into my apartment and as I went to turn, my gear slipped where i was stuck in on coming traffic. Found out that there is a lot of ford focus having the same issue with transmission.

While driving my car on July 25, it started jerking then it stopped reversing. My LCD dashboard stopped displaying several years ago. This affects my ability to see warning lights and my mileage.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle shuddered or hesitated while idling. Additionally, the failure also occurred while driving at various speeds. The contact stated that the transmission intermittently failed to shift as designed, and the vehicle stalled while driving. The vehicle was occasionally coasted or pushed to the side of the road, and several attempts were made to restart the vehicle. However, the failure recurred while driving at various speeds or while the vehicle was idling. The failure had become more persistent. The contact stated that on another occasion, while driving approximately 50 - 55 MPH, the vehicle went into LIMP Mode. The vehicle was towed to the residence. The “Service Vehicle Soon” and an unknown warning were illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the TCM had failed, causing the transmission to overheat,...

FORD Customer Satisfaction Program 14M02 - Transmission Control Module I purchased a 2015 Ford Focus for my son in 2021. I PAID WITH CASH. In June 2024, he moved from GA to UT for a job after he graduated college. 2 months later, his transmission went out with no notice. I paid to get the Focus towed to the Ed Kenley Ford Inc. Ford had a Customer Satisfaction Program that started in 2015. There are 7 supplements to the original issue. I called Ford to get some kind of reimbursement since they would not fix the module even though it was covered until June 30, 2025 (3 weeks ago). Ford says that there is nothing they can do since the date of June 30, 2025 has passed. I feel that this is FRAUDULENT BEHAVIOR as my son had to buy a newer vehicle to go to work. Thank you for...

The contact owns a 2015 Ford Focus. The contact stated that while driving from a complete stop, the vehicle experienced transmission shifts. The vehicle was taken to the dealer, where an unknown sensor was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where the contact was informed that the sensor needed time to reset. The contact stated that the failure progressively worsened. The contact stated that the vehicle failed to reverse, experienced hard transmission shifts, and felt as if the vehicle would stall while driving. The vehicle was taken to the dealer, where it was determined that the failure was related to Ford Campaign Number: 14M02 (Transmission control module extended warranty coverage); however, the contact was informed that the Customer Satisfaction Program had expired a week prior to the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the...

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 65 MPH, the vehicle started shuddering and vibrating and decelerated unintendedly. The contact stated that the transmission failed to properly shift and failed to reverse. During the failure, the messages "Transmission Overheating" and "Transmission Fault" were displayed. The cause of the failure was not yet determined. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V169000 (POWER TRAIN). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light was illuminated, and while driving at various speeds, the vehicle failed to accelerate as intended. The contact had to continually depress the accelerator pedal to continue driving. The failure also occurred while the vehicle was idling. The vehicle was included in a recall related to the failure and the vehicle was taken to the dealer and repaired under the recall; however, the failure recurred 6 months later. The vehicle was taken to the dealer however, without a warning light being illuminated the vehicle was not diagnosed or repaired. The contact stated that stalling failure persisted, and the check engine warning light illuminated. The contact stated that the vehicle failed to shift into reverse and was returned to the dealer and was diagnosed with PCM and transmission failure. The dealer related the failure to the...

Bought this car from Dean Arbour Ford in Feb 2024. Seven months later it had issues shifting and would sputter. Took it back to dealership, they replaced a transmission clutch. Now here it is 1.5 years after purchase. Check engine light came on no issues causing alram, had the code reader put on it said it was the transmission actuator, later that night it no longer wanted to shift. But after a couple restarts it was back to normal. Husband found out that the same code had been cleared prior to us purchasing the car.

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping, and the message "Pull Over to Prevent Transmission from Overheating" was displayed. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle was sputtering, and the engine was showing symptoms of losing motive power and shutting down. The contact stated that the transmission failed to properly shift between second and third gears. The contact stated that the vehicle previously shut down unexpectedly. There were no warning lights illuminated. The contact stated that the failure was like NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed that the key, TCM, and clutch needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Performance Ford (906 Route 10 West Randolph, NJ 07869); where it was diagnosed that the clutch and TCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but the manufacturer declined a buyback. The manufacturer...

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the “Transmission Overheating” warning light illuminated. Additionally, the RPM had become elevated. The vehicle was towed to the dealer where it was diagnosed with transmission clutch failure. The contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced NHTSA Campaign Number: 18V169000 (Power Train); however, the VIN was not included in the recall. The contact had previously received the recall notification. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,500.

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the vehicle was jerking and hesitated while attempting to accelerate. Additionally, the message "Transmission Fault" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under a Manufacturer’s recall related to the transmission. The failure mileage was 90,050.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the transmission malfunctioned, and was slipping and shifting erratically. The vehicle was taken to the local dealer who diagnosed that the transmission fork and transmission clutches were damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the NHTSA Campaign Number: 18V169000 (POWER TRAIN); and the vehicle had experienced the failure listed in the recall. The failure mileage was 45,000.

My oil pressure pump and tensioner are the issues . I need a new engine replacement. Everything that 23s64 ford describes on there engine replacement claims is what the issue im going through now with my 1.0 ford focus 2015 . I took it to ford to get it diagnosed already and they are the ones that told me and as well got a second opinion through repairpal and they said the same. I have everything documented. Due to this issue I almost lost my life and my child's while driving my ford focus. Lost all pressure while driving with her in the car. Now she's nervous and scared when we get in any car . Due to she saw the car coming rite into her side on passenger side. No warning lights came on till after the issue had already happened . My brake pedal won't go down ....

The contact owns a 2015 Ford Focus. The contact stated that occasionally, while attempting to accelerate, the transmission jerked until shifting into gear with the check engine warning light illuminated. The vehicle was taken to a local dealer,r where the vehicle was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 81,417.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. The failure occurred on several occasions. The message that the "Transmission was Overheating" was displayed on the instrument panel; however, there were no warning lights illuminated. The contact pulled over and allowed the vehicle to cool down for several minutes and the vehicle returned to normal operation. The vehicle was taken to a dealer where it was diagnosed and determined that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 99,000.

Ford has been fully aware of its DPS6 transmission design flaws and failures for many years. A formal recall was appropriate and they have not done so all this time; therefore, a consumer is not warned of the problem through the tried and true channels of BMV lookups during new registrations, dealer records resulting in notices sent, or other lookup tools. This causes the problem to present itself unexpectedly and progressively, and it causes quite a bad hazard by affecting the ability of the vehicle to accelerate and decelerate as expected. These transmissions slip into neutral unexpectedly as well, and it shouldn't be accepted that that is considered not a hazardous situation. Especially on the interstate, it can cause a crash. Support and responsibility by Ford is very bad. An auto transmission that isn't a flawed design may cost $2,000 to fully replace. The dual-dry clutch in Ford's PowerShift design...

The contact owns a 2015 Ford Focus. The contact stated while driving 5 MPH and attempting to make a right turn while depressing the accelerator pedal, the vehicle failed to respond as needed. No warning light was illuminated. The dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 46,676.

The PowerShift Dual Clutch Automatic in the 2015 ford focus is faulty. This issue has caused my car to stutter since purchase. Even after utilizing the warranty regarding the TCM (Customer Satisfaction Program 14M02 - Supplement #5) and doing all all preventative maintenance per fords recommendation throughout the entire cars life (New batteries, oil changes, fluid flushes, etc.) the car has always failed to operate correctly. Now, at 89,991 miles, my service light is on and my car is stuttering to the point where is is dangerous to drive do to intense lagging between shifts and unpredictable rpms. Ford diagnosed the issue as "tcm followed pin point test states to inspect clutch and shift forks." Ford denied coverage under warranty, recall, or class action lawsuit ([XXX] v. Ford Motor Company, C.D. Cal. Case No. [XXX]) I was required to pay a $175 fee for diagnosis and was quoted $3,888 additional...

The contact owns a 2015 Ford Focus. The contact stated while driving 50 MPH, the transmission was shuddering. The transmission fault and transmission overheating messages were displayed. The message to “Pull Over” was displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle failed to start. Additionally, the vehicle failed to reverse. There was an abnormal burning odor detected. The vehicle was taken to another local dealer, Royal Oak Ford Service (27550 Woodward Ave, Royal Oak, MI 48067); where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that while driving at an undisclosed speed, the transmission jumped out of gear. There was an abnormal burning odor detected. The transmission...

Automobile shudders horribly on first gear and shifting from first to second gear. Attempted repair, however in time the shuddering came back. Then downshifting to go up a steep incline transmission made grinding/ticking noise. Experienced too much anxiety driving, got rid of the car.

What happened: My 2015 Ford Focus has significant safety defects Ford has refused to address, despite these issues being covered under their Customer Satisfaction Programs (CSPs). These defects include engine stalling, power loss, and transmission issues, which pose serious risks to my safety and that of others. Ford’s inaction has exacerbated these problems. Key Issues: Engine Stalling and Hesitation (CSP 24N07 - Canister Purge Valve): The car stalls unpredictably at low speeds, especially during turns or stops, with an illuminated malfunction indicator lamp. This has led to dangerous situations, including near-accidents at intersections. Transmission Problems (CSP 14M02 - Transmission Control Module): The vehicle experiences intermittent power loss, failure to start without gas application, and a "Service Engine Soon" light. These issues have worsened over time. Clutch Defects (CSP 19N08 - PowerShift Dual-Clutch Transmission): The car exhibits jerking, shuddering, and slipping during normal operation, compromising control and safety. Timeline of Events:...

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated before losing motive power and was unable to accelerate above 40 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the dual-clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 105,000.

Car will start surging and then will stall out. First noticed when car was purchased, but was told it was normal for the car to do. I will start the car and it'll run for a few seconds then die. Sometimes for only a couple times and then the car will run okay. There are times it'll surge then die up to 7 times in a row. Only a couple times it has surged and died while out driving. The car would die in the middle of the road. Car started up with issues almost 3 weeks ago and is progressively getting worse. Sometimes the engine light comes on then it will turn off. 2 different dealerships, Jess Ford, in Pullman Washington and Joe Hall Ford in Lewiston Idaho, both have done inspections and claimed to have fixed the transmission, but the issue has continued to be an issue. It...

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to respond as intended when shifted into reverse and the accelerator pedal was depressed. There was no warning light illuminated. The contact stated that while driving to the local dealer, the vehicle failed to accelerate as intended with the accelerator pedal depressed. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was driven back to the residence. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

The clutch/transmission. From day one this new car had issues with the clutch. It was reported to the dealer on [XXX] and they ran a clutch test. They said it passed. The problem is, this shutter/jerking occurs intermittently. It has been going on since then. We took it in to the ford dealer locally last week. They confirmed it was the clutch, and that it would cost $3200 to fix. There was no warning light. The vehicle has been taken care of all these years. Why didn't Ford notify the owners on this Customer Satisfaction Program 14M08 which is the clutch/transmission?? The car is available anytime anywhere someone would like to look at it. It is currently in Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission went out, revving in all gears

While driving vehicle on highway the Ford Focus started down shifting while accelerating. This caused the car to not be able to reach sufficient speeds on the road and could have caused an accident. With my family in the car I exited the highway and drove the vehicle home, with the car continuously down shifting and not being able to accelerate as designed. The transmission has known problems and model recalls. I brought it to the dealer for repair but the dealer would not honor the recall. I also called Ford customer care and they were of no help in covering this known issue.

The contact owns a 2015 Ford Focus. The contact stated that the vehicle hesitated while driving up an incline. There was no warning light illuminated. The contact stated that the vehicle almost stalled while depressing the accelerator pedal. The vehicle was taken to a dealer where the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000.

The contact called on behalf of her daughter who owns a 2015 Ford Focus. The contact stated that the vehicle intermittently failed to start immediately, and several attempts were needed to start the vehicle. While driving at various speeds the vehicle would begin decelerating and then turn off independently. The contact stated that approximately 30 minutes later the vehicle would restart as needed. The check engine warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the transmission had failed. The transmission control module was replaced. The contact stated that several weeks after the repair, while driving approximately 10 MPH, the vehicle lost power. The check engine, low oil level, and several unknown system warning lights were illuminated. The contact stated that the transmission failed to shift as needed. The contact stated that after waiting for a while, the vehicle was restarted and driven as designed....

While driving down the highway the vehicle all of a sudden made a long depleted noise and then the vehicle shifted into 1st gear and wouldn't come go faster then 5 or 10mph. Check engine light came on and had to immediately put hazard lights on and get onto feeder to then drive the vehicle home at a very slow pace. Vehicle no longer shifts into higher gears. Got home and had family member test drive vehicle and vehicle would only go into 1st but with issues. Then tried reverse and the vehicle wouldn't shift into reverse, sounded like it was in neutral, would rev but not shift into Reverse gear. Managed to turn around and parked it back in driveway. Found in glove compartment the last inspection performed on the vehicle on September 24, 2023 which was done by the dealership I bought the car from. On the back...

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the check engine warning light illuminated. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed and determined that the clutch assembly and flywheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate and rolled backward. No warning light was illuminated. The contact pulled over and restarted the vehicle. The vehicle was taken to the dealer, where it was determined that the clutch and an unknown part needed to be replaced. The dealer only replaced the clutch. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 19N08 (Transmission Clutch Shudder / Transmission Clutch Warranty Extension); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was 56,378.

The contact owns a 2015 Ford Focus. The contact stated that for approximately two years while driving on several occasions at various speeds, the vehicle jolted forward and lost motive power. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure for five months. On another occasion, while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken back to the same dealer where it was diagnosed that the clutch assembly, clutch lever, and cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

I'm writing to seek assistance with transmission problems in our 2012-2016 Ford Focus. Despite visiting a repair shop, we've encountered a roadblock with Ford's expired Manufacturer Customer Satisfaction Programs. Background: The repair shop diagnosed an issue with the Power Shift transmission, a known problem affecting all 2012-2016 Ford Focus models. Ford had two Manufacturer Customer Satisfaction Programs in place (Transmission Control Module and Transmission Clutch Shudder) until 2020. Unfortunately, we purchased the vehicle in 2023, and the previous owners didn't participate in these programs. Current Situation: Ford is refusing to address the issues due to the expired programs, despite the vehicle remaining dangerous to operate. We've contacted Ford headquarters, and they suggested reaching out to the NHTSA for potential assistance in extending the warranty or instructing Ford to fix our vehicle. Request: We kindly request your help in exploring options to resolve this matter. We believe it's essential to ensure...

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch shudder. The vehicle was repaired under Ford Campaign Number: 19N08; however, the failure persisted. The vehicle was taken to a second dealer, Eide Ford Mandan (3205 Memorial Hwy, Mandan, ND 58554), where it was diagnosed and determined that the transmission clutch assembly and other unknown parts needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Ford Campaign Number: 19N08. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.

Parts replaced, according to 2019 R/O from Ford Dealer: clutch assembly Parts needed for replacement, according to R/O from Ford Dealer: clutch, clutch forks x2, clutch bearing, clutch hardware, 1 qt of transmission oil Available for inspection, however it is getting diagnosed with possible proceeding of replacement at an independent service provider. I experienced gear slippage, resulting in high rpms and no gaining of speed while driving on an on ramp onto a 65 mph limit freeway, which my vehicle then maxed out at 50 mph. Following this, the transmission did not engage into reverse when shifted from within the car. Yes, I had the work done in 2019 for the 14m02, TCM recall, and the dealer saw that the "clutch assembly" was worn and not performing within the necessary standards. This was covered by my general warranty, not the 14m02 extended warranty. I currently don't have the repair order...

The car will not accelerate out of nowhere. When pulling out into traffic it will do a RPM spike but will not gain speed. Has started giving a transmission overheated error. Sometimes the check engine light will come on but not everytime. Have to take side roads and takes longer to get anywhere as I never know if it will accelerate correctly. Waiting to hear from dealer what it is.