NHTSA Complaint #11627432 — 2015 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11627432
Vehicle	2015 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	November 21, 2024
Date Filed	November 26, 2024
Mileage	105,221 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

While driving vehicle on highway the Ford Focus started down shifting while accelerating. This caused the car to not be able to reach sufficient speeds on the road and could have caused an accident. With my family in the car I exited the highway and drove the vehicle home, with the car continuously down shifting and not being able to accelerate as designed. The transmission has known problems and model recalls. I brought it to the dealer for repair but the dealer would not honor the recall. I also called Ford customer care and they were of no help in covering this known issue.

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