NHTSA Complaint #11709895 — 2015 FORD FOCUS

The contact owned a 2015 Ford Focus. The contact stated that the vehicle had experienced transmission failures, including the transmission slipping, the vehicle stalling, and the check engine warning light being illuminated. Additionally, after starting the vehicle, the vehicle failed to respond after shifting to the reverse or drive. The vehicle was towed to the residence and examined by an independent mechanic, who diagnosed the vehicle and determined that the transmission power shifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 149,000.