NHTSA Complaint #11715922 — 2015 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11715922 |
| Vehicle | 2015 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OR |
Consumer Description
My name is [XXX] I own a 2015 ford focus 4dr sedan It has 131908 miles and the issue I've been having is with The TCM module on the transmission it won't go into sleep mode and it's draining the battery is have gotten a customer care warranty notice on my car but the local Ford dealer said it's expired in November of last year and I've been having family issues and personal issues we're i wasn't able to take care of it but I need this issue fixed on my car it's my only means of transportation for me and my mom because she has altzimers and dementia Here's my number [XXX] this my cell to contact me I live in Portland Oregon And also right now I have no way of paying for the repairs on my car because I lost my job because of a lower back injury I thought it was going to be a easy fix but it something I'm not able to do And thought it was going to be covered under the so called warranty which it's actually part of the recall I've gone through something like this with a previous car I owed and it was supposed to be taken care of through a recall but the dealer wouldn't do anything about they wanted me to pay on my vehicle I have i need this repaired I should not have to pay for the repairs that should be done through warranty or a recall it's been happening since the past couple years INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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