2015 FORD FOCUS — Problems, Recalls & Safety Data
5/5
Safety Rating
1,294
Owner Complaints
7
Recalls
21
Service Bulletins
1
Investigation
Overview of the 2015 FORD FOCUS
The 2015 FORD FOCUS has received a total of 1,294 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 13 recall campaigns affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 21 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Train (506 complaints), Engine (162 complaints), and Fuelpropulsion System (133 complaints).
Recalls for the 2015 FORD FOCUS
NHTSA has recorded 13 recalls for the 2015 FORD FOCUS, potentially affecting up to 12,776,419 vehicles.
Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 2,147,323 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...
View full details →Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 2,147,323 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...
View full details →Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 2,147,323 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...
View full details →Recall 20V331000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 2,147,323 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making...
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their...
View full details →Recall 18V735000 — FUEL SYSTEM, GASOLINE:STORAGE
| 1,282,596 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Consequence: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the Powertrain Control Module. Dealers will also check for fault codes and replace the CPV as needed. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank...
View full details →Recall 18V169000 — POWER TRAIN:MANUAL TRANSMISSION
| 5,361 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to...
Consequence: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced...
View full details →Recall 16V643000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 2,046,297 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact,...
Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
View full details →Recall 16V698000 — LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
| 64,038 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor...
Consequence: With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Remedy: Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
View full details →Recall 16V698000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 64,038 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor...
Consequence: With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
Remedy: Ford will notify owners, and dealers will reprogram the Body Control Module with updated software, free of charge. The recall began February 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C13.
View full details →Recall 15V436000 — ELECTRICAL SYSTEM:IGNITION
| 374,781 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP...
Consequence: If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
View full details →Recall 26V011000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 116,672 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed February 13, 2026....
View full details →Recall 26V011000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 116,672 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed February 13, 2026....
View full details →Recall 26V011000 — EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
| 116,672 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed February 13, 2026....
View full details →Owner Complaints for the 2015 FORD FOCUS
1,294 complaints have been filed with NHTSA for the 2015 FORD FOCUS. Below is a breakdown by vehicle component.
Most Recent Complaints
While driving steering suddenly stopped working. Red light came up onto dash stating "steering down safely pull over"
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating and changing gears. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 13V523000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
My name is [XXX] I own a 2015 ford focus 4dr sedan It has 131908 miles and the issue I've been having is with The TCM module on the transmission it won't go into sleep mode and it's draining the battery is have gotten a customer care warranty notice on my car but the local Ford dealer said it's expired in November of last year and I've been having family issues and personal issues we're i wasn't able to take care of it but I need this issue fixed on my car it's my only means of transportation for me and my mom because she has altzimers and dementia Here's my number [XXX] this my cell to contact me I live in Portland Oregon And also right now I have no way of paying for the repairs on my car because I lost my job because of a lower back injury I thought it was going to be a easy fix but it something I'm not able to do And thought it was going to be covered under the so called warranty which it's actually part of the recall I've gone through something like this with a previous car I owed and it was supposed to be taken care of through a recall but the dealer wouldn't do anything about they wanted me to pay on my vehicle I have i need this repaired I should not have to pay for the repairs that should be done through warranty or a recall it's been happening since the past couple years INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2015 Ford Focus. The contact stated that the vehicle had experienced transmission failures, including the transmission slipping, the vehicle stalling, and the check engine warning light being illuminated. Additionally, after starting the vehicle, the vehicle failed to respond after shifting to the reverse or drive. The vehicle was towed to the residence and examined by an independent mechanic, who diagnosed the vehicle and determined that the transmission power shifter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 149,000.
At 116,500 miles, the oil pump failed on my Ford Focus. This was verified by an auto repair shop. The car has the Ford ecoboost 1.0 engine. Ford has a recall on this engine with a build date of March 24, 2015 to May 4, 2018. My car was built on Aug 4, 2015 within the range of the recall. The recall states that cars with automatic transmission are included. My car has a manual 6 speed. I don't believe that the transmission has anything to do with the oil pump failure. The car "check engine" and "check oil" lights came on and there were multiple instances where the car stalled and I became stranded, often on busy roads. It has been well documented on the internet that Ford has had issues with this engine. I am not planning on repairing this car as the shop explained it probably will be in the range of $7000 which way more than the value of this car that is almost 10yrs old and 116500. The car is currently sitting in my garage non drivable with a scrap value of pennies compared what trade-in value or extend life of the car.
Safety Rating for the 2015 FORD FOCUS
The 2015 FORD FOCUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 FORD FOCUS
Ford Motor Company has issued 21 technical service bulletins (TSBs) for the 2015 FORD FOCUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
14M02 S7 — POWER TRAIN
Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT âÃÂâ Due to ongoing limited part availability, program terms have been revised. âÃÂâ Vehicle pickup & delivery has been...
TSB 20-2004 — ELECTRICAL SYSTEM
Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by...
TSB18-2009 — ELECTRICAL SYSTEM
Some 2013-2016 Focus Electric vehicles built on or after 22-Feb-2013 may exhibit an illuminated green ready to drive indicator in the instrument panel cluster (IPC) and the vehicle does not move. The condition may occur when the vehicle is restarted within 20 seconds after being powered off, starting the vehicle...
SSM 46850 — POWER TRAIN
Some 2015-2017 Focus vehicles equipped with a dual clutch power-shift transmission may exhibit excessive engine vibration. This may be due to a binding condition with the powertrain mounts. Before replacing components, Perform the powertrain mount neutralization procedure. Refer to Workshop Manual (WSM), Section 303-00.
SSM 46814 — ENGINE
Some 2014-2017 Focus ST vehicles equipped with a 2.0L gasoline turbocharged direct injection (GTDI) engine may exhibit an audible engine idle ticking noise at normal operating temperature. This is considered a normal operating characteristic and no repair should be attempted.
SSM 46539 — ENGINE
Some 2015-2017 Focus ST vehicles may exhibit MIL On with a perceived Misfire after cold start. Diagnostic Trouble Codes DTC's) may include P0300, P0301, P0302, P0303,P0304, and P0316. Refer to General Service Bulletin GSB) G0000106 to confirm Historical DTCs no longer confirmed or pending, but have set at least once...
SSM 46153 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE...
SSM 45898 — EQUIPMENT
2012-2016 FOCUS SEDAN LUGGAGE COMPARTMENT LID WON'T STAY UP
SSM-45855 — EQUIPMENT
AVERAGE FUEL ECONOMY LOW AND/OR INCORRECT - BUILT ON OR BEFORE 11/18/2015
SSM-45856 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MAY ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) WITH MISFIRE CODES
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2015 FORD FOCUS
NHTSA has opened 1 investigation into potential safety defects in the 2015 FORD FOCUS.
Investigation RQ23006 — FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER Closed
Opened:
Loss of Motive Power
Other Model Years of the FORD FOCUS
- 2010 FORD FOCUS — 408 complaints
- 2011 FORD FOCUS — 156 complaints
- 2012 FORD FOCUS — 4,950 complaints
- 2013 FORD FOCUS — 2,902 complaints
- 2014 FORD FOCUS — 3,577 complaints
- 2015 FORD FOCUS (current)
- 2016 FORD FOCUS — 1,539 complaints
- 2017 FORD FOCUS — 1,148 complaints
- 2018 FORD FOCUS — 1,070 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints
- FORD MUSTANG — 11,551 total complaints