2012 FORD FOCUS Steering Problems
921 NHTSA complaints on file
All Steering Complaints — Page 11
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THE STEERING FAILED AND THE STEERING ASSIST MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRADLEY FORD (LOCATED AT 2828 U.S. 50 PUEBLO, CO 81088 719-545-0192) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,258.
WHILE DRIVING AND MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC THE POWER STEERING WENT OUT MAKING IT EXTREMELY DIFFICULT TO STEER.
FOR THE LAST 2 YEARS THIS CAR STOPS STEERING AND HAS AN ERROR MESSAGE THAT READS STEERING ASSIST FAULT SERVICE REQUIRED. THE CAR STOPS STEERING WHEN IN MOTION AND WHEN PARKED AND FIRST STARTED. THE STEERING WHEEL IS CLOSE TO IMPOSSIBLE TO TURN WHEN THIS OCCURS AND IS VERY DANGEROUS ESPECIALLY WHEN THIS HAPPENS IN MOTION. I HAVE HAD IT IN FOR SERVICE AT LEAST 6 TIMES REGARDING THIS ISSUE AND FORD WILL MOTOR CORP IS CLOSING MY CASE WITH NO RESOLVE. THIS IS RECALLED ON THE FUSION FROM THE SAME YEAR FOR THE SAME MALFUNCTION. I FEEL UNSAFE DRIVING THIS VEHICLE. IT NOW OCCURS DAILY. I ALSO STILL HAVE EXTENDED WARRANTY AND THAT DOES NOT COVER THIS ISSUE APPARENTLY.
POWER STEERING CUTS OUT WHILE VEHICLE IS ON. STEERING BECOMES ALMOST IMPOSSIBLE. SO FAR, IT HAS ONLY HAPPENED WHILE STOPPED. CONCERNED IT COULD HAPPEN WHILE MOVING.
I DON'T KNOW IF MY FORD FOCUS 2012 IS INCLUDED IN THE TAMARA AIRBAG RECALL OR NOT. MY CLUTCH HAS BEEN REPLACED SEVERAL TIMES DUE TO SUDDEN ACCELERATION WHEN STOPPED OR SLOWING DOWN.: IT'S THE POWERSHIFT TRANSMISSION. MY DOOR LATCHES WERE REPLACED PER FORD RECALL. NEW REAR ENGINE MAIN SEAL REPLACED 7/12/17. VEHICLE HAS ONLY 32,746 MILES ON IT. TIRES ALREADY HAD TO BE REPLACED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT EXPERIENCED A STEERING FAILURE WHILE DRIVING 45 MPH, IN WHICH THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE POWER STEERING FAILED AND THE STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 38,000.
WHILE OUT OF TOWN AND ATTEMPTING TO REVERSE MY VEHICLE IN A PARKING LOT, MY POWER STEERING STOPPED WORKING AND MY STEERING WHEEL LOCKED UP. I WAS UNABLE TO MOVE THE STEERING WHEEL AND GOT A MESSAGE SAYING "STEERING ASSIST FAULT. SERVICE REQUIRED". FORTUNATELY, I WAS ABLE TO TURN OFF MY VEHICLE AND RESTART IT WITHOUT THE ERROR MESSAGE COMING BACK. WHILE DRIVING HOME ON THE HIGHWAY THAT NIGHT, I FELT THE CAR WAS HAVING DIFFICULTIES WHILE IDLING, FELT IT WAS ABOUT TO STALL SEVERAL TIMES AND WAS EXTREMELY FEARFUL THAT THE STEERING WOULD GO OUT SUDDENLY AGAIN. I TOOK MY VEHICLE INTO FORD THE NEXT DAY AND LEARNED THAT THE STEERING SYSTEM NEEDED REPLACED. THE SERVICE MANAGER SAID IT WAS COMPLETELY UNSAFE TO DRIVE HOME BEFORE A MORE THAN $1,700 REPAIR AND SAID THE STEERING COULD GO OUT AT ANYTIME. DUE TO SEVERAL OTHER RECALLS AND ISSUES WITH MY...
MY CAR HAD ABSOLUTELY NO WARNING SIGNS OF ANY STEERING ISSUES. I DROVE TO THE TANNING BED WITH NO PROBLEM AND WHEN I CAME OUT AND STARTED MY CAR THE "SERVICE ALERT" CAME UP SAYING "STEERING ASSIST FAULT SERVICE REQUIRED." MY CAR HAD BEEN STATIONARY FOR MAYBE 20 MINUTES. I TRIED BACKING OUT OF MY PARKING SPOT AND IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. I WAS ABLE TO DRIVE HOME- MY ARMS WERE VERY SORE BY THE TIME I PULLED IN THE DRIVEWAY. I CALLED FORD THIS MORNING TO INQUIRE ABOUT THIS ISSUE AND WAS ADVISED IT SOUNDS LIKE A LEAK IN MY STEERING SYSTEM BUT THE CAR IS SAFE TO DRIVE. MY BIGGEST CONCERN, ASIDE FROM HOW MUCH THIS IS GOING TO COST ME, IS THAT THEY SAID IT WAS SAFE TO DRIVE?! IF SOMEONE OR SOMETHING WERE TO PULL OUT IN FRONT OF ME OR I...
I LOST POWER STEERING WITHOUT WARNING WHILE DRIVING MY SON TO SON TO SCHOOL. YOU CAN STILL STEER THE CAR BUT BARELY AND I AM A 200LB MAINTENANCE MAN. BROUGHT IT TO THE FORD DEALER AND IT IS GOING TO COSTS 1700 TO FIX. I HAVE READ MANY OTHER 2012 FOCUS OWNERS HAVE HAD THE SAME PROBLEM. VERY SURPRISED IT IS NOT COVERED UNDER A SAFETY RECALL AS IT HAPPENS WITHOUT WARNING AND MAKES MANEUVERING THE CAR ALMOST IMPOSSIBLE.
I'VE HAD MY FORD FOCUS FOR 6 MONTHS. I'VE EXPERIENCED RECALLS ON THE TRANSMISSION WHICH I HAVE FIXED. NOW MY STEERING ASSIST FAULT LIGHT IS ON AND MY POWER STEERING WENT OUT COMPLETELY WHILE TURNING INTO MY DRIVEWAY. THIS IS A MAJOR ISSUE. I HAVE NOTICED THAT OTHER PEOPLE HAVE THE SAME ISSUE AND MANY PEOPLE HAVE BEEN IN HORRIBLE ACCIDENTS. WHAT IF THIS WAS TO HAPPEN TO ME AND MY CHILDREN? IT WOULDN'T JUST AFFECT OUR LIVES BUT ALSO OUR LOVED ONES. I WOULD LOVE TO KNOW IF THERE IS A RECALL ON THIS OR THERE IS AN ABILITY TO GET MY MONEY BACK ON THE CAR.
WHILE STATIONARY, THE STEERING POWER ASSIST FAILURE WARNING LIGHT CAME ON AND THE CAR WAS ALMOST IMPOSSIBLE TO PULL OUT OF THE DRIVEWAY. THIS IS THE SECOND TIME THIS HAS OCCURRED.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING ASSIST MESSAGE REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC (JOE MILLER MODERN GARAGE IN MANKATO, MINNESOTA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED REPLACEMENT. THE FAILURE OCCURRED ON MAY 13, 2017, BUT WENT AWAY AFTER TURNING THE VEHICLE ON AND OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
VEHICLE LOOSES STEERING ASSIST WHEN BACKING UP OR MOVING FORWARD (INTERMITTENT PROBLEM). VEHICLE HAS ONLY 35,000 MILES. CONCERNED ABOUT SAFETY AND LACK OF STEERING BACK UP SYSTEM. TOOK VEHICLE TO DEALER AND THEY CHARGED US $2,000 TO REPLACE THE ELECTRIC STEERING GEAR. MANY OWNERS OF THIS MODEL/YEAR VEHICLE ARE EXPERIENCING SAME COMPLAINT AND ARE CONCERNED ABOUT POTENTIAL SAFETY AND EXPOSURE TO ACCIDENTS.
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH AND THE STEERING ASSISTANCE MALFUNCTION MESSAGE SUDDENLY SHOWED UP ON THE DISPLAY AND THE STEERING WHEEL BECAME EXTREMELY TIGHT TO TURN. RESTARTING THE CAR DID NOT FIX THE ISSUE.
MY CAR WAS PARKED. WHEN I TRIED STARTING IT UP. THE WHEEL LOCKED AND I RECEIVED A MESSAGE THAT STATED "STEERING ASSIST FAULT, SERVICE REQUIRED". I TRIED TO RESTART THE CAR MANY TIME AND THE MESSAGE CONTINUED TO APPEAR,
THE STEERING WHEEL LOCKS UP AND WON'T TURN THIS HAS HAPPENED WHILE DRIVING AND WHEN I JUST START THE CAR. I CAN PUT MY KEY IN THE IGNITION AND ALL THE LIGHTS, RADIO, AND CHIME WORKS, BUT THE CAR WON'T START. I HAD IT CHECKED WHEN I GOT IT STARTED AND THE BATTERY WAS FINE AND THE ALTENATOR WAS FINE AND SO WAS MY STARTER. I HAVE BEEN HAVING PROBLEMS WITH MY CAR FOR THE PAST 4 YEARS PLEASE HELP.
THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).
THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).
THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. I WAS UNABLE TO TURN THE WHEEL, RESULTING IN BLOCKED TRAFFIC, AND DISRUPTION TO OTHER DRIVERS IN THE PARKING LOT. MANAGED TO DRIVE CAR (IN STRAIGHT LINE, BACK TO EARLIER PARKING SPACE). DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).
ELECTICAL POWER STERRING MALFUNCTION. POWER STERRING FAILED WHILE DRIVING ON HIGHWAY. WAS ABLE TO STOP. BUT COULDN'T TURN STERRING WHEEL.
CAR GIVES A CODE THAT STEERING ASSIST HAS FAILED WHEN STARTING CAR. SOMETIMES WOULD RESET IF KEY TURNED OFF AND TURNED BACK ON. THIS STARTED WHILE UNDER WARRANTY BUT FORD'S TECHS CLAIMED THERE WAS NO PROBLEM, DESPITE TECHNICAL SERVICE BULLETINS ON THE PROBLEM. CAR WILL START, BUT WON'T STEER. PROBLEM WAS BROUGHT TO ATTENTION OF FORD DEALER WHEN CAR WAS STILL UNDER WARRANTY, BUT THEY HAVE IGNORED THE PROBLEM.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ
POWER STEERING FAILURE AT 83,320 MI. IT FAILED WHILE STARTING THE CAR. THE POWER STEERING FAILURE LIGHT/WARNING CAME ON.
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER ASSIST INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS REPAIRED AND THE STEERING RACK WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
ON APRIL 22 , 2017 WHILE MY DAUGHTER AND HER 5 YEARS OLD CHILD WAS DRIVING FROM A CHEERLEADER MEET IN MARYLAND TO STERLING VIRGINIA, SHE STOPPED TO RETRIEVED A SNACK PACK OUT OF THE TRUNK, WHEN SHE GOT BACK IN AND STARTED THE VEHICLE THE VEHICLE STEERING SEIZED UP AND THE LIGHT CAME ON SHE WAS LUCKILY ABLE TO MANEUVER THE VEHICLE BACK TO STERLING VA GOONS DEALERSHIP . THE VEHICLE AS BEEN AT THE DEALERSHIP FOR 25 DAYS; FORD MOTOR CO OFFERED AN X-PIN TO PURCHASE A NEW VEHICLE WHICH THEY TRIED TO INTIMIDATE MY DAUGHTER INTO BUYING. THE VEHICLE IS IN MY NAME AND I HAVE SINCE RETIRED AND LIVE IN FL . THE VEHICLE IS AT KOONS FORD VERY ARROGANT BUNCH AND TODAY I RECEIVED A CALL THAT THEY WANTED THEIR LOANER BACK AND THAT FOR ME TO MAKE A DECISION RIGHT AWAY AND AUTHORIZED THE...
WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST MALFUNCTION INDICATOR LIGHT WAS ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE MANEUVERED. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. HOWEVER, THIS HAS BEEN AN ONGOING REOCCURRENCE. EACH TIME THE VEHICLE IS SHUT OFF AND RESTARTED IT SEEMS TO BE RESOLVED AND DRIVEABLE. VEHICLE WAS TAKEN TO MECHANIC, NO ISSUES COULD BE DIAGNOSED AT THAT TIME. OWNER CALLED TO CHECK FOR ANY OPEN RECALLS UNDER VEHICLE VIN SEARCH, BUT NO RECALLS APPLY TO THIS ONGOING STEERING PROBLEM.
WHILE BACKING OUT OF DRIVEWAY POWER STEERING FAILED. COULD NOT REGAIN POWER STEERING UNTIL VEHICLE WAS TURNED OFF AND THEN RESTARTED
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL SEIZED AND WAS UNABLE TO MOVE. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, THE VEHICLE WAS DRIVEABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000. UPDATED 07/12/17*LJ *CN
POWER STEERING WENT OUT
1 THE POWER STEERING STOPS WORKING AND HARD TO STEER 2. THE TRANSMISSION SHUTTERS AFTER GETTING IT REPAIRED FOR THE THIRD TIME
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE EXITING FROM THE DRIVEWAY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE R AND R STEERING RACK AND STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,703. ..UPDATED 06/08/17 *BF
VEHICLE WAS STATIONARY WHEN I TURNED THE CAR ON. STEERING COLUMN LOCKED UP AND THE CAR STARTED BEEPING AND PRESENTED THE WARNING "SYSTEM CHECK STEERING ASSIST FAULT SERVICE REQUIRED." THIS ONLY HAPPENS WHEN THE VEHICLE IS STATIONARY AND NOT IN MOTION. IN ORDER TO STOP THE ABOVE ISSUE, I HAD TO TURN THE CAR OFF AND BACK ON AND THEN THE STEERING WOULD UNLOCK.
POWER STEERING ASSIST FAILURE. DROVE TO WORK FINE, 8 HOURS LATER CAME OUT TO GO HOME AND THE POWER STEERING WOULD NOT WORK. TURNED OFF THE CAR AND ALL ELECTRONICS IN HOPES IT WAS JUST A BOOT ERROR WITH NO SUCCESS. THE ERROR WAS "POWER STEERING ASSIST FAILURE." HAD TO HAVE CAR TOWED DUE TO IT NOT BEING HIGHWAY SAFE. RECALLS FOR POWER STEERING ON OTHER MODELS AFTER FAILURE.
2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE AFTER POWER STEERING MODULE RECALL NOTICE 15V-340 REPROGRAMMING/REPAIRS. *SMD THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 04/07/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE SOFTWARE WAS REPROGRAMMED BUT, THE POWER STEERING FAILED 6 MONTHS LATER. THE CONSUMER WOULD LIKE THE VEHICLE TO BE REPAIRED UNDER THE RECALL. 05/24/2017 *JS THE CONSUMER STATED THE POWER STEERING COMPLETELY FAILED. UPDATED 08/4/2017*JS *JS
POWER STEERING WOULD RANDOMLY GO OUT WHEN STARTING THE CAR. AT FIRST, TURNING CAR OFF AND RESTARTING WOULD CLEAR ERROR AND STEERING WOULD BE FINE. ONE DAY, CAR TURNED ON AND ERROR WOULDN'T CLEAR. NO POWER STEERING AT ALL. TOOK INTO DEALER TO REPAIR. REPAIR WILL COST OF $1900. NOT SURE WHY IT'S NOT COVERED UNDER POWER TRAIN WARRANTY. AND WITH THE AMOUNT OF COMPLAINTS I'VE READ ONLINE FOR 2012 FORD FOCUS POWER STEERING ISSUES, I'M REALLY SURPRISED THERE HASN'T BEEN A RECALL. VERY UNSAFE!!
AFTER STARTING THE CAR AND STARTING TO BACK OUT OF A PARKING PLACE, THE AUDIBLE NOTIFICATION CAME ON AND THE DASH BOARD DISPLAYED A MESSAGE SAYING "STEERING ASSIST FAULT". AFTER THAT THE STEERING FELT LIKE THERE WAS NO POWER STEERING AT ALL
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY FOR UP TO FIVE SECONDS. ON ANOTHER OCCASION, WHILE TURNING, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FAILURE AND SERVICE POWER STEERING SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
POWER STEERING GOES OUT VERY HARD TO STEER, YELLOW TROUBLE LIGHT SOME TIMES COMES ON. VERY SCARY WHEN IT HAPPENS. HAPPENS WHEN STARTING FROM STOP POSITION.
PULLS TO THE RIGHT. STEERING GETS HARD TO TURN. I WAS IN ASHVILLE N.C TRAFFIC WHEN IT HAPPEN IN 3 LANES TRAFFIC FINAL WAS ABLE TO GET SIDE OF THE ROAD.SCARED HELL OUT OF ME.CALL FORD,THEY SAID THERE IS NO RECALL FOR THIS
POWER ASSIST STEERING FAILED TWICE WHILE DRIVING, ONE AT LOW SPEED (15 MPH) AND AGAIN IN TRAFFIC AT (50 MPH). TURNING IGNITION OFF THAN ON RETURNS STEERING TO NORMAL. NO WARNING BEFORE FAILURE. LUCKY TO GET VEHICLE OFF TO SHOULDER OFF TO SIDE OF FREEWAY WITHOUT A COLLISION.
MY DAUGHTER COMPLAINED THAT SHE RECEIVED A DASHBOARD WARNING AND LOST POWER STEERING A FEW TIMES- TO CONFIRM, I DROVE HER CAR FOR A WEEK AND IT HAPPENED SIX TIMES IN ONE WEEK!!! TOTAL LOSS OF STEERING! IT HAPPENED WHILE IN REVERSE, DRIVING FORWARD AND UPON STARTING. IN MY DRIVEWAY, AND IN CITY STREETS AND WHILE TURNING. I WAS NOT GOING FAST AND WAS WATCHING FOR IT. WHAT COULD HAPPEN TO THOSE WHO AREN'T WATCHING FOR IT? APPARENTLY IT IS A MANUFACTURING ISSUE AS TONS OF OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS IS MY CHILDS CAR (WHICH I WILL NOT LET HER DRIVE) AND I FIND IT TOTALLY UNACCEPTABLE THAT FORD HAS NOT RECALLED THIS HUGE SAFETY ISSUE!
NOTICE CAME UP ON DASH MONITOR "STEERING ASSIST MALFUNCTION-NEEDS ATTENTION". AFTER RE-STARTING THE CAR YOU COULD STEER IT, AND TOOK IT TO A FORD DEALER AND WAS TOLD IT NEEDED A "STEERING RACK" AT A COST OF $1600.00, NOT COVERED ON THE "DRIVE TRAIN" WARRANTY, EVEN THOUGH I WAS TOLD BY THE SALES MAN FROM A DIFFERENT DEALER WHERE I BOUGHT THE CAR, THAT A NEW STEERING RACK HAD BEEN INSTALLED AT JUST OVER 3000 MILES. THE CAR NOW ONLY HAS JUST OVER 45000 MILES ON IT. NOT HAPPY! CAR WAS NOT MOVING WHEN THE INITIAL "NEEDS ATTENTION" MESSAGE APPEARED, IT WAS PARKED IN A PARKING LOT, AND JUST STARTED TO GO HOME FROM WORK.
DRIVING ON HIGHWAY VEHICLE REPORTED - ELECTRONIC POWER-ASSISTED STEERING FAILURE. I LOST POWER STEERING. ON HIGHWAY PROBLEM WAS MANAGEABLE. IT REQUIRES MUCH MORE EFFORT TO STEER AND CONTROL CAR IN CITY.
ON AT LEAST FIVE OCCASIONS THE POWER STEERING HAS FAILED WHILE DRIVING AT SPEEDS GREATER THAN 45MPH. JUST PRIOR TO THE FAILURE A WARNING LIGHT TURNS ON. ONCE THE VEHICLE IS PARKED AND TURNED OFF THEN BACK ON THE POWER STEERING RESUMES NORMAL OPERATION. FORD DEALERSHIP RECOMMENDS REPLACEMENT OF THE STEERING SYSTEM. SEEMS TO BE VERY SIMILAR TO A RECALL ISSUE ON OTHER FORD MODELS
UPON ENGINE START, ELECTRIC POWER STEERING DOES NOT WORK. AFTER 10 SECONDS, IT WORKS FINE. THIS HAPPENS EVERY TIME THE CAR IS STARTED, EXCEPT SOMETIMES WHEN IT IS COLD OUTSIDE, IT REQUIRES A FEW START/RESTART CYCLES FOR THE POWER STEERING TO START WORKING. THIS HAS BEEN GOING ON FOR THE PAST 15,000 MILES, ABOUT 10 MONTHS. NO FAULT LIGHT HAS EVER COME ON. STEERING HAS NEVER FAILED WHILE DRIVING. ONCE THE POWER STEERING COMES ON, IT STAYS ON FOR THE ENTIRE TIME THE IGNITION IS ON.
POWER STEERING ASSIST FAULT. INCREDIBLY DANGEROUS WAS ON THE FREEWAY STARTING OUR VACATION THAT IS NOW RUINED BECAUSE FORD IS CLOSED ON SUNDAY'S.
THE ELECTRIC POWER STEERING UNIT IS DEFECTIVE. MY DAUGHTER WAS DRIVING ON THE HIGHWAY. IT BEGAN MAKING A GRINDING NOISE WHILE DRIVING AND MINUTES LATER AFTER PULLING OFF THE HIGHWAY IT STARTED LOCKING UP WHERE IT WOULD NOT TURN. MY DAUGHTER WAS ABLE TO JIGGLE IT BACK AND FORTH TO MAKE IT STEER INTO HER WORKS PARKING LOT. STEERING FAILURE LIGHT CAME ON AND SAID TO SAFELY STOP. I HAD TO TRAILER IT A MECHANIC SHOP BECAUSE IT WOULD NOT TURN. MECHANIC AND HAD TO REPLACE ENTIRE ELECTRIC STEERING RACK ($1947.74).
I WENT TO START UP MY 2012 FORD FOCUS TO DRIVE MY SON TO SCHOOL, AND AS IT TURNED OVER I RECEIVED A MESSAGE ON MY DASHBOARD SAYING THERE WAS A PROBLEM WITH THE STEERING ASSIST MODULE AND THAT IT NEEDED SERVICE IMMEDIATELY. I STILL HAD TO DRIVE MY SON INTO SCHOOL, SO I HAD TO DRIVE MY FOCUS IN TRAFFIC WITH NO POWER STEERING. THE CAR WAS VERY HARD TO STEER AND FORTUNATELY I MADE IT OK. LATER, WHEN I WENT TO LEAVE FOR WORK, THERE WAS NO MESSAGE AND IT HAS BEEN FINE THE REST OF THE DAY. THIS SEEMS VERY DANGEROUS TO ME. WHY IS THERE NO FIX OR RECALL ON THIS?
THE POWER ASSIST FAULT KEEPS COMING ON AND THE STEERING WHEEL IS HARD TO TURN WHEN STATIONARY AND WHEN YOU TRY TO TURN.
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