NHTSA Complaint #11000282 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11000282
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	June 20, 2017
Date Filed	June 20, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING ASSIST MESSAGE REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC (JOE MILLER MODERN GARAGE IN MANKATO, MINNESOTA) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED REPLACEMENT. THE FAILURE OCCURRED ON MAY 13, 2017, BUT WENT AWAY AFTER TURNING THE VEHICLE ON AND OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

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