2012 FORD FOCUS Steering Problems

STEERING FAULT LIGHT AND LOCKED STEERING WHEEL - RECURRING IN MY DRIVEWAY, UNABLE TO DIAGNOSE & FIX - WHAT IF IT HAPPENS ON THE FREEWAY?

LOSS OF STEERING AT 55 MPH ON TWO LANE HIGHWAY. CROSSED CENTER LINE AND HIT BY ONCOMING TRUCK

WHILE DRIVING ON THE HIGHWAY 2/17/2017 MY FOCUS LOST POWER STEERING. I MANAGED TO PULL OVER AND HAD THE CAR TAKEN TO DEAN SELLERS FOR REPAIRS. AFTER THE REPAIRS WERE DONE ($2100) I LEARNED OF SIMILAR PROBLEMS WITH THE 2012 FORD FOCUS AND THE POWER STEERING GOING OUT.

TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT OVER THE DOUBLE LINES WITHOUT WARNING. AS A RESULT, THE DRIVER CRASHED INTO AN ONCOMING VEHICLE. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

UPON START-UP A YELLOW WARNING MESSAGE WAS DISPLAYED THAT THE POWER STEERING HAD FAILED, I.E. IT TOOK GREAT EFFORT TO TURN THE STEERING WHEEL. CAR WAS SHUT OFF. LATER IN THE DAY, CAR WAS RE-STARTED AND THE POWER STEERING WAS AGAIN WORKING AND NO WARNING LIGHT (AMBER) WAS DISPLAYED. APPOINTMENT WITH DEALER WAS MADE TO ADDRESS ISSUE.

STARTED THE CAR IN MY DRIVEWAY AND THE STEERING ASSIST FAILURE LIGHT CAME ON. THE CAR HAS NO POWER STEERING. IT IS NOT DRIVABLE. I DRIVE 70 MILES A DAY ON THE FREEWAY AND IT WAS PURE LUCK THIS DIDN'T CAUSE AN ACCIDENT.

"DRIVER ASSIST FAULT" AGAIN. THIS IS THE 4TH INSTANCE THAT IS HAPPENED IN 3 WEEKS - WHERE MY CAR SUDDENLY POWERS OFF WHILE I AM BEHIND THE WHEEL. THE LAST THREE TIMES IT HAPPENED WHILE MY CAR WAS IN REVERSE MOTION. TODAY, IT HAPPENED WHILE I WAS IN DRIVE BUT STOPPED AT A RED LIGHT IN DOWNTOWN CHARLOTTE, NC. SOMEONE HAD TO HELP ME PUSH MY CAR OUT OF THE MIDDLE OF THE ROAD. OCCURRED ON MY WAY TO WORK AROUND 3:30 PM EST.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACTS STATED THAT THE STEERING WHEEL LOCKED INTERMITTENTLY WHEN ATTEMPTING TO START THE VEHICLE. A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL STATING, "STEERING ASSIST FAILURE". THE CONTACT WAS ADVISED THAT THE VEHICLE WOULD HAVE TO BE TRANSPORTED TO THE DEALER WITH THE ERROR MESSAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER THE VEHICLE WAS SHIFTED INTO THE DRIVE OR REVERSE POSITIONS, THE STEERING WHEEL FAILED AND BECAME DIFFICULT TO MANEUVER. THE POWER STEERING DEFAULT WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,600. THE VIN WAS UNAVAILABLE.

IT USED TO BE THAT UPON STARTING MY CAR, A WARNING PROMPT READING "STEERING ASSIST MALFUNCTION" POPPED UP AND MY STEERING WHEEL WOULD BE VERY DIFFCULT TO TURN. USUALLY, I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND VOILA--IT WOULD WORK FINE. BUT NOW, THE STEERING WHEEL MALFUNCTION HAS DEVELOPED WHILE DRIVING THE CAR WITH NO PATTER OR WARNING OF IT HAPPENING. AGAIN I WOULD TURN OFF THE CAR AND TURN IT BACK ON ONCE I MERGED OUT FROM THE ROADS OF THE STREET OR FREEWAY. STEERING ALONE WAS REALLY DIFFICULT. NOW, MY CAR READS THE SAME MALFUNCTION PROMPT, AND MY NIFTY TRICK OF TURNING IT OFF AND BACK ON NO LONGER WORKS. THE ISSUE IS PERMANENT AS OF NOW. ALSO I HAVE LOTS OF VIDEOS DOCUMENTED ABOUT THIS ISSUE ON YOUTUBE.

INTERMITTENT POWER ASSIST STEERING MALFUNCTION OVER THE PAST 6 MONTHS. POWER ASSIST MALFUNCTION ON STARTING CAR WOULD RESET AFTER RESTARTING CAR. FORD GARAGE CHECKED AND COULD FIND NOTHING WRONG. WENT OUT TO START CAR TODAY AND POWER ASSIST STEERING NOW OUT COMPLETELY. UNABLE TO TURN STEERING WHEEL. RESTARTING CAR DOES NOT HELP. FORTUNATELY CAR WAS PARKED IN GARAGE WHEN THIS HAPPENED. WILL BE CALLING FORD TOMORROW.

METAL ON AIRBAG ASSEMBLY/STEERING WHEEL COVER CRACKING AND PEELING. CAUSING MULTIPLE FINGER LACERATIONS WHILE DRIVING.

I GOT IN MY CAR, BUT IT IN REVERSE AND BEGAN BACKING OUT OF MY PARKING SPACE WHEN MY SUDDENLY CAR LOST POWER. THE CAR WAS IN MOTION BUT THE STEERING WHEEL AND BRAKE PEDAL LOCKED UP AND I COULD NOT STEER OR STOP MY CAR FROM GOING BACKWARDS AND I HIT A PARKED CAR IN THE PARKING DECK AT SCHOOL AS A RESULT. THE CODE ON MY DASH WAS (I) STEERING ASSIST FAIL. I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE STEERING WHEEL AND BREAK RELEASED AND I WAS ABLE TO GAIN CONTROL OF THE CAR AGAIN. THIS IS THE 3RD TIME IN 2 WEEKS IT HAS DONE THIS (JAN 28, FEB 2 AND FEB 8). ALL THREE TIMES THE CAR HAS BEEN IN MOTION AND IN REVERSE GEAR. I CONTACTED FORD CORPORATE OFFICES AND THE FORD DEALERSHIP WHERE I PURCHASED THE CAR FROM AND THEY...

ON 2 SEPERATE OCCASSIONS WHEN THE CAR WAS STARTED AFTER HOURS OF NON USE, THE POWER STEERING FAILED. THE INDICATOR MESSAGE IN THE CAR STATES NO STEERING ASSIST. THE CAR COULD BE MANUALLY STEERED WITH GREAT DIFFICULTY.THE CAR WAS IN FRONT OF MY HOUSE ON A RESIDENTIAL STREET, SO IT COULD BE MANUEVERED SAFELY AND PARKED. WHEN TAKEN TO THE FORD DEALERSHIP FOR SERVICE AFTER THE FIRST EVENT, NO PROBLEM COULD BE FOUND. ONE WEEK LATER, THE PROBLEM RECURRED AND WAS TAKEN BACK FOR SERVICE AGAIN.

THE CAR NEEDS NOW A REPLACEMENT OF THE STEERING GEAR. THE PRICE IS OVER $1500. THE CAR DIDN'T LET ME TURN RIGHT OR LEFT AND I JUST BOUGHT IT AT A CERTIFIED CARMAN FORD DEALERSHIP. IT SHOWED PROBLEMS AT 117650 MILES. THIS IS A SCAM, I PAID FOR INSURANCE AND I BROUGHT THE CAR TO CHANGE THE OIL EARLIER ANS THEY DIDN'T FIND ANY DEFECT. NOW, I CANT USE MY CAR. I WAS IN MOTION, THE CAR SEEMED TO MOVE TO ONE SIDE, THEN AT HOME WHILE STATIONED, I COULDN'T MOVE THE CAR AT ALL. NO EVEN RIGHT OR LEFT.

I BOUGHT MY CAR LAST YEAR AT CARMAN FORD, WITH ABOUT 91,905 MILES IN AN "AS IT IS" CONTRACT. I ALSO PURCHASED AN ADDITIONAL GUARANTEE FOR UP TO 24,000M. I TOOK THE CAR TO REGULAR INSPECTIONS TO THE DEALER, NO DAMAGE WAS REPORTED. THEN, I HIT 117,609 MILES, AND MY STEERING WHEEL NEEDED TO BE REPLACED COMPLETELY, AND I HAD NO GUARANTEE. A FEW MONTHS AFTER I BOUGHT THE CAR, WHILE DRIVING, I FELT THAT THE WHEEL WAS MOVED SLIGHTLY TO ONE SIDE OF THE ROAD (HIGHWAY). I ASKED ABOUT THIS TO THE DEALER AFTER AN OIL INSPECTION; THEY SAID THAT PROBABLY IT WAS AN ALIGNMENT ISSUE. RECENTLY, THEY SAID NO DAMAGE WAS REPORTED BEFORE. "STEERING WHEEL ASSISTANCE REQUIRED" APPEARED ON THE SCREEN. WHILE DRIVING TO THE SHOP, IT WAS VERY HARD TO TURN EITHER WAY. IT WAS VERY HARD TO DRIVE. I DON'T KNOW HOW IT IS POSSIBLE THAT...

POWER STEERING FAILURE. AS I HAVE FOUND OUT THIS IS HAPPENING TO THIS VEHICLE AND OTHERS TOO. YOU GO TO THE DEALER AND YOU MAY GET CHARGED FOR SOMETHING THAT IS A KNOW ISSUE. WHY DO WE HAVE TO PAY ON SOMETHING THAT SHOULD BE RECALLED.

THE POWER STEERING HAS GONE OUT ON MY VEHICLE AND THE REPAIR COST IS VERY HIGH. OTHER VEHICLES WERE RECALLS FOR THIS EXACT ISSUE AND I DON'T UNDERSTAND WHY MINE HAS NOT ALSO BEEN RECALLED. IT WENT OUT WHILE I WAS DRIVING NEARLY CAUSING ME TO CRASH. *TR

THE CAR RANDOMLY LOOSES POWER STEERING FUNCTION AND BECOMES VERY HARD TO STEER, EVERYTHING ELSE SEEMS FINE. THIS CAN HAPPEN AT ANY TIME BUT USUALLY WHEN FIRST STARTING THE CAR AND CAN SELF RESOLVE IN A FEW SECONDS OR NOT AT ALL. THIS SHOULD BE A RECALL. I'M PRETTY STRONG AND A BIG GUY AND I STILL STRUGGLE TO KEEP THIS THING ON THE ROAD WHEN IT HAPPENS.

FOR A FEW WEEKS WHEN STARTING THE CAR AND BACKING OUT OF PARKING SPACE THE POWER STEERING (EPS) DOES NOT IMMEDIATELY WORK. AFTER A MINUTE IT ENGAGES AND WORKS. HOWEVER, IT CURRENTLY IS NOT WORKING AT ALL. I TURNED THE CAR ON AND RECEIVED THE WARNING "STEERING ASSIST FAULT" AND THEN HAD TO DRIVE ABOUT 5 MILES HOME ON CITY STREETS WITH NO POWER STEERING. IT WAS VERY DANGEROUS. MY CONCERN IS THE POSSIBILITY OF THIS HAPPENING WHILE DRIVING. IT IS A MAJOR SAFETY CONCERN. *TR

WHILE DRIVING SUDDENLY WAS UNABLE TO STEER THE CAR. THRE IS NO POWER STEERING. LUCKILY WAS TRAVELING AT A MINIMAL SPPED. HAD MY DAUGHTER AND 2 SMALL GRANDCHILDREN. TOOK CAR TO LOCAL DEALERSHIP WHERE IT WAS PURCHASED PAID TO PUT THE CAR ON THE COMPUTER AND WAS TOLD TO TAKE IT TO A FORD DEALERSHIP 45 MINUTES AWAY. WAS TOLD THE CAR WAS DANGEROUS. *TR

I WAS DRIVING MY 2012 FORD FOCUS WITH 83244 MILES ON INTERSTATE 81 SUDDENLY THE POWER STEERING STOPPED WORKING AND THE MESSAGE POWER STEERING ASSIST FAULT APPEARED ON THE DASH IT WAS VERY DANGEROUS BUT I PULLED OVER IN A REST AREA AND TOWED THE VEHICLE TO MY HOUSE I CALLED FORD DEALER HOPING THE IT HAS SAFETY RECALL BUT THE PERSON I TALKED TO AT FORD SERVICE SAID THERE IS NO RECALL FOR POWER STEERING FAULT . NOW I DO NOT HAVE THE MONEY TO FIX IT . I HOP FORD ISSUES A RECALL ON THIS PROBLEM .... *TR

I STARTED MY CAR THIS MORNING, PUT IT IN REVERSE AND BEGAN TO BACK OUT OF MY DRIVEWAY WHEN THE CAR LOCKED UP AND LOST POWER. I COULD NOT STEER OR BRAKE AND THE CAR CONTINUED ROLLING BACKWARDS UNTIL IT HIT MY GARAGE AND STOPPED. THE LIGHTS CAME ON MY DASH READ "(I) STEERING ASSIST FAULT". I TURNED THE CAR OFF AND ON SEVERAL TIMES BEFORE THE LIGHTS WENT OUT, THE STEERING WHEEL UNLOCKED AND I WAS ABLE TO DEPRESS THE BRAKE AND GAIN FULL CONTROL OF MY CAR AGAIN. I TOOK THE CAR TO MY FORD DEALER IN KANNAPOLIS, NC (WHERE I PURCHASED THE CAR) AND THEY SAID THE CAR WOULD NEED TO "DUPLICATE THE ERROR" BEFORE THEY COULD DIAGNOSE IT. I EXPLAINED THE CAR WOULD HAVE TO BE IN MOTION FOR THAT TO HAPPEN AND I CANNOT STOP THE CAR IF THAT HAPPENS AGAIN. I DRIVE ON THE...

ELECTRONIC RACK AND PINION FAILURE AFTER 91,000 MILES. MAKING STEERING NEARLY IMPOSSIBLE AND NEARLY CAUSING ACCIDENT. WHY WAS THIS NOT INCLUDED IN THE OTHER ELECTRONIC POWER STEERING RECALLS FROM FORD? EVERYTHING I HAVE SEEN IS THE RACK IS BEING EXPOSED TO TOO MUCH HEAT AND FAILING PREMATURELY

LOSS OF STEERING POWER ASSIST ,VIOLENT LANE CHANGING ON FREEWAY

POWER STEERING HAS BEEN FAILING INTERMITTENTLY. CAR DRIVES LIKE THERE IS NO POWER STEERING. SO FAR IT HAS ALWAYS HAPPENED IMMEDIATELY AFTER CAR HAS BEEN TURNED ON AND NOT WHILE IN MOTION. THE PROBLEM SOUNDS COMMON BASED ON ONLINE SEARCHES.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING MALFUNCTION LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME VERY HARD TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,255.

POWER STEERING FAILS WHILE GOING DOWN THE ROAD MULTIPLE TIMES. ALSO SOMETIMES WHEN YOU START THE VEHICLE THE STEERING WHEEL IS LOCKED UP FOR ABOU 30 SECONDS THEN EXCISES TO WORK.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL LOCKED AND THE VEHICLE DRIFTED TO THE LEFT WITHOUT WARNING. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,595.

ON SEVERAL OCCASIONS, I HAVE RECEIVED NOTICE THAT THE ELECTRONIC POWER-ASSISTED STEERING (EPAS) SYSTEM HAS A FAULT AND THAT SERVICE WOULD BE REQUIRED. THE REMEDY, AS PROVIDED IN THE MANUAL, IS TO TURN OFF THE VEHICLE THEN RESTART THE VEHICLE TO RESET THE MODULE. WHILE I WAS FORTUNATE THAT THIS HAD NOT OCCURRED WHILE DRIVING, THIS IS AN EXTREMELY DANGEROUS ISSUE, PARTICULARLY BECAUSE THE STEERING LOCKS UP WHEN THE FAULT OCCURS. RECENTLY, THE EPAS SYSTEM NOTIFIED ME OF A FAULT AND IT WAS NOT REMEDIED UPON RESTARTING THE VEHICLE. I HAVE SEEN MANY COMPLAINTS ONLINE ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR AND MAKE, HOWEVER, FORD HAS NOT PROVIDED A RECALL, AS THEY DID WITH THE 2012 FUSION AND FLEX. THIS ISSUE NEEDS TO BE ADDRESSED BECAUSE IT IS CLEARLY A MANUFACTURING OR DESIGN DEFECT, WHEREIN THE CONSUMER SHOULD NOT BEAR THE COST OF REPAIR OR REPLACEMENT (UP...

I HAD PULLED OUT OF THE DRIVEWAY INTO THE STREET, AND THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO MANEUVER THE VEHICLE BACK INTO THE DRIVEWAY. IF THIS HAD HAPPENED ON A BUSY STREET OR HIGHWAY, OR WHILE TURNING A CORNER, A LOSS OF CONTROL WOULD HAVE BEEN ENTIRELY POSSIBLE.

I HAVE TWICE RECEIVED AN ERROR WHEN STARTING THE CAR: "STEERING ASSIST FAULT - SERVICE REQUIRED" AND I HAD NO POWER STEERING WHATSOEVER. THE ERROR WAS RESOLVED BOTH TIMES BY RESTARTING THE CAR, BUT I AM VERY NERVOUS THAT THE FAULT WILL OCCUR WHILE THE VEHICLE IS IN MOTION AND WILL CAUSE A CRASH. I'VE BEEN SEEING THAT THIS IS A RELATIVELY COMMON ERROR IN A RANGE OF FORD VEHICLES AROUND THIS MODEL YEAR AND HOPE THAT A RECALL WILL BE ISSUED SOON.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING CONTROL MODULE RECALL REPAIR ISSUES, TRANSMISSION PROBLEMS AND WINDSHIELD MOTOR MALFUNCTION. *SMD THE CONSUMER STATED ON THE NIGHT OF NOVEMBER 12, 2016, A SAFETY WARNING LIGHT APPEARED ON THE DASH. WHEN HE TRIED DRIVING ABOUT 12 MILES HOME, HE HAD NO POWER STEERING. THE PROBLEM DID NOT OCCUR AGAIN. ON MONDAY NOVEMBER 14, 2016 THE CONSUMER STOPPED BY A NON-FORD GARAGE. NO WORK WAS PERFORMED. HOWEVER, THE MECHANIC STATED THE PROBLEM WAS THE STEERING CONTROL MODULE. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO THE DEALER. UPON INSPECTION, THE DEALER CLAIMED THERE WAS NO PROBLEM, BUT TO BRING THE VEHICLE BACK, IF THE LIGHT CAME ON AGAIN. THE DEALER INFORMED THE CONSUMER THREE WERE NO TRANSMISSION PROBLEM. HOWEVER, IN MARCH 2016, THE CONSUMER EXPERIENCED A TRANSMISSION PROBLEM. THE DEALER STATED THE PROBLEM WAS DUE TO A WEAK BATTERY. THE PROBLEM OCCURRED AGAIN...

LOST POWER STEERING TO VEHICLE, UNABLE TO DRIVE DUE TO SAFETY CONCERNS. TRANSMISSION HESITATES WHEN DRIVEN OR WHEN GASING FROM A STOP.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. AS A RESULT, GREATER EFFORT WAS NEEDED TO OPERATE THE STEERING WHEEL. THE VEHICLE WAS NOT RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHERE IT WAS DETERMINED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE BACKING OUT OF A PARKING SPACE, THE STEERING WHEEL STIFFENED AND FAILED. ALSO, THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED. THE ISSUE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

POWER STEERING FAILED WHEN BACKING OUT ON THE FIRST INCIDENT ALONG WITH AN ERROR MESSAGE DISPLAY. ON SECOND OCCASION, WHEN STARTING THE CAR, THE SAME ERROR MESSAGE REGARDING THE STEERING WAS DISPLAYED. TURNING THE ENGINE OFF AND THEN BACK ON SEEMED TO GET THE CAR OPERATIONAL.

STEERING ASSIST FAULT: AT MILEAGE 84209 THE POWER STEERING SUDDENLY STOPPED WORKING. AFTER COMPLETING RESEARCH THIS IS A KNOWN ISSUE THAT FORD HAS NOT RECALLED. IT STOPPED WORKING AT THE GAS PUMP, WITH SOME LUCK I WAS ABLE TO GET TO A PARKING SPOT AND LEAVE THE CAR STRANDED UNTIL ARRANGING FOR A TOW TRUCK. FORD WOULD NOT REIMBURSE THE $2,000.00 EXPENSE TO FIX ONE OF THEIR KNOWN ISSUES. VERY FORTUNATE NO ONE WAS HURT. VERY DISSATISFIED WITH THE QUALITY OF WORK AND CUSTOMER SERVICE TO REMEDY THIS KNOWN ISSUE ASSOCIATED WITH A CLASS ACTION LAWSUIT HTTP://WWW.ABOUTLAWSUITS.COM/WP-CONTENT/UPLOADS/2014-06-27-COMPLAINT.PDF .

I COULD HANDLE THE STUDDER AND HANDLE THE BEING HELD HOSTAGE BY MY SEAT BELT, BUT NOW I HAVE TO PAY $1,800 TO GET MY STEERING FIX AFTER ALMOST HITTING A TREE WITH MY FAMILY IN THE CAR. I WAS JUST ABOUT TO UPGRADE TO A ESCAPE, I WILL NEVER BUY FORD AGAIN AFTER THIS BECAUSE I HAVE 89000 ON MY CAR THEY WILL HELP WITH NOTHING. NOR DO THEY CARE ABOUT THE SAFETY OF ME AND MY FAMILY OR THE OTHER PEOPLE AROUND ME ! I HAVE NEVER BEEN SO DISAPPOINTED. I TRULY LOVED THIS LITTLE CAR UNTIL IT TRIED TO KILL ME.

STARTED MY CAR THIS MORNING AND IMMEDIATELY MY "STEERING REQUIRES ASSIST" ALERT CAME ON AND I FOUND I HAD NO POWER STEERING. MY CAR SHOWED NO SIGNS OF ANY ISSUE WHEN I PARKED IT LAST NIGHT 12/14/16 AROUND 7PM BUT WHEN I WENT TO LEAVE FOR WORK AT 12/15/16 AT 5:30AM THE ALERT CAME ON. I HAD MY CAR TOWED TO THE DEALER AND DEALER HAS INFORMED ME THAT 1) A CAR WITH LESS THAN 70K NEEDS THE ENTIRE STEERING COLUMN REPLACED TO THE TUNE OF $2000 AND 2) THAT THIS FAILURE IS SO COMMONPLACE THEY STOCK THE STEERING ASSEMBLY FOR THIS REPAIR. I'M JUST THANKFUL I WASN'T COMMUTING ON THE INTERSTATE WHEN THIS OCCURRED WHEREAS MANY OTHERS WERE NOT.

STARTED CAR AND STEERING WHEEL FROZE - POWER STEERING COMPLETELY INCAPACITATED. ERROR NOTIFICATION DISPLAYED "STEERING ASSIST FAULT." I TURNED THE CAR OFF AND WHEN I RESTARTED IT WAS GONE. THIS ALSO HAPPENED A YEAR AGO AND NOW AGAIN INTERMITTENTLY. THIS IS A SAFETY HAZARD THAT HAS BEEN REPORTED BY MANY OTHERS. FORD NEEDS TO RECALL THESE MODELS BEFORE A SERIOUS EVENT HAPPENS.

AT 49000 MILES GOT " SERVICE POWER STEERING NOW " LIGHT AND STEERING WAS LOCKED UP AT START OF CAR. HAS HAPPENED 4 TIMES IN 8 DAYS AT START UP OF CAR. RESTARTING FIXES STEERING BUT AFRAID PROBLEM WILL ESCALATE AND CAUSE ACCIDENT OR WORSE...PLEASE INVESTIGATE BEFORE SOMEONE IS HURT OR KILLED FROM LOSS OF CONTROL OF STEERING.

I WAS TURNING INTO MY APT COMPLEX POWE STERLING WENT OUT LIGHT SAID MALFUNCTIONS POWE STEERING. I WAS TRYING TO CONTROL HIT A POLE. SEAT BELT TIGHTEN AROUND MY NECK. I HAD JUST HAD A PROCEDURE DID TWO WEEKS PRYOR INJECTION IN MY NECK WENT TO DOCTOR HE TOLD ME I WAS SO INFORMED HE COULD NOT TELL GAVE ME FIVE DIFFERENT MESS I GO C HIM ON 8TH DEC SHOULD BEEN BACK SOONER I HAVE NO CAR IN SHOP NO MONEY GET IT OUT.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 01/31/17*LJ

DRIVING AT NIGHT ON COUNTY ROAD APPROX 25-30 MPH DRY PAVEMENT WENT TO TURN THE WHEEL OF THE CAR TO FOLLOW THE ROAD AND THERE WAS NO RESPONSE FROM THE STEERING WHEEL OR THE BRAKES. CAR WENT OFF THE ROAD HEADED FOR A TREE. WENT INTO DITCH BEFORE STEERING BECAME AVAILABLE AGAIN. IN INVESTIGATING THIS ISSUE ON MY OWN PRIOR TO TAKING TO DEALER. I HAVE FOUND THIS TO BE AN ISSUE AND EVEN A NOTED INVESTIGATION LISTED OR AWARENESS OF THE HIGHWAY SAFETY ADMINISTRATION. I CAN TELL YOU THERE WAS ABSOLUTELY ZERO CONTROL OF THIS CAR AT THAT TIME. THESE CARS ARE VERY DANGEROUS ON MANY LEVELS AS THEY HAVE MULTIPLE DEFECTIVE PARTS. JUST CALL JIM O'NEAL IN SELLERSBURG INDIANA AS THEY HAVE ALL THE RECORDS OF SHOWING THEY HAVE ALMOST REBUILT MY ENTIRE CAR SINCE I BOUGHT NEW IN 2012. UPON BEING EVALUATED AND DRIVEN, WITH THIS OCCURRING...

ON FRIDAY, 12/2/16, WHEN PULLING OUT OF ON-STREET PARKING SPACE, WARNING "STEERING ASSIST FAULT SERVICE REQUIRED" CAME ON, AND I COMPLETELY LOST STEERING CONTROL. TURNED OFF CAR, THEN TURNED ON AGAIN, WITH SAME WARNING. CALLED FORD DEALER, WAS TOLD THEY COULDN'T DO ANYTHING TILL MONDAY. HAD TO CALL TOW. AFTER 20 MINUTES, I TRIED CAR AGAIN, AND EVERYTHING WAS FINE. I AM AFRAID TO DRIVE, ESPECIALLY IF MY STEERING GOES OUT AGAIN.

TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 2 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

NO POWER STEERING AT ALL AFTER STARTING MY CAR. POWER STEERING FAULT ASSIST LIGHT ON DASH WAS ON. VEHICLE WAS PARKED IN MY DRIVEWAY. THE STEERING FAULT ASSIST LIGHT HAD COME ON SEVERAL TIMES A COUPLE OF WEEKS BEFORE WHEN STARTING THE CAR AND I HAD NO POWER STEERING BUT WHEN I TURNED OFF THE IGNITION AND THEN BACK ON SEVERAL TIMES THE POWER STEERING WOULD WORK AND THE STEERING FAULT ASSIST LIGHT WOULD GO OFF. HAD TO HAVE VEHICLE TOWED TO DEALER FOR REPAIR.

I STARTED GETTING THIS ON SCREEN ERROR "STEERING ASSIST MALFUNCTION" A COUPLE OF MONTHS AGO, BUT IT WOULD DISAPPEAR AFTER A FEW MINUTES. TODAY WHEN I WENT TO START THE CAR THE MESSAGE APPEARED ONLY THIS TIME IT STAYED. I TURNED THE CAR OFF AND BACK ON AND STILL HAD THE ISSUE. I HAD TO DRIVE MY CHILDREN TO SCHOOL WITH NO POWER STEERING. I'M FILING THE COMPLAINT BECAUSE AFTER SEARCHING THE ENTIRE DAY IT TURNS OUT THIS IS A PRETTY COMMON ISSUE WITH THE 2012 FORD FOCUS. SOME DEALERS LIE AND SAY THEY HAVE "NEVER SEEN IT BEFORE." THEY CHARGE ON AVERAGE $1700 TO REPAIR IT. THEY RECALLED SEVERAL OTHER FORD MODELS FROM 2012, BUT NOT THIS ONE. THEY SHOULD HAVE. HAD I ALREADY BEEN DRIVING WITH MY CHILDREN WHEN THIS WENT OUT I WOULD HAVE WRECKED. HAD I NOT DRIVEN AN OLDER CAR THAT DOESN'T HAVE POWER STEERING...