NHTSA Complaint #10950202 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10950202
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	January 29, 2017
Date Filed	February 7, 2017
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

ON 2 SEPERATE OCCASSIONS WHEN THE CAR WAS STARTED AFTER HOURS OF NON USE, THE POWER STEERING FAILED. THE INDICATOR MESSAGE IN THE CAR STATES NO STEERING ASSIST. THE CAR COULD BE MANUALLY STEERED WITH GREAT DIFFICULTY.THE CAR WAS IN FRONT OF MY HOUSE ON A RESIDENTIAL STREET, SO IT COULD BE MANUEVERED SAFELY AND PARKED. WHEN TAKEN TO THE FORD DEALERSHIP FOR SERVICE AFTER THE FIRST EVENT, NO PROBLEM COULD BE FOUND. ONE WEEK LATER, THE PROBLEM RECURRED AND WAS TAKEN BACK FOR SERVICE AGAIN.

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