NHTSA Complaint #10966392 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10966392
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	March 15, 2017
Date Filed	March 16, 2017
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I WENT TO START UP MY 2012 FORD FOCUS TO DRIVE MY SON TO SCHOOL, AND AS IT TURNED OVER I RECEIVED A MESSAGE ON MY DASHBOARD SAYING THERE WAS A PROBLEM WITH THE STEERING ASSIST MODULE AND THAT IT NEEDED SERVICE IMMEDIATELY. I STILL HAD TO DRIVE MY SON INTO SCHOOL, SO I HAD TO DRIVE MY FOCUS IN TRAFFIC WITH NO POWER STEERING. THE CAR WAS VERY HARD TO STEER AND FORTUNATELY I MADE IT OK. LATER, WHEN I WENT TO LEAVE FOR WORK, THERE WAS NO MESSAGE AND IT HAS BEEN FINE THE REST OF THE DAY. THIS SEEMS VERY DANGEROUS TO ME. WHY IS THERE NO FIX OR RECALL ON THIS?

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