NHTSA Complaint #10968214 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10968214
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	February 27, 2017
Date Filed	March 23, 2017
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

MY DAUGHTER COMPLAINED THAT SHE RECEIVED A DASHBOARD WARNING AND LOST POWER STEERING A FEW TIMES- TO CONFIRM, I DROVE HER CAR FOR A WEEK AND IT HAPPENED SIX TIMES IN ONE WEEK!!! TOTAL LOSS OF STEERING! IT HAPPENED WHILE IN REVERSE, DRIVING FORWARD AND UPON STARTING. IN MY DRIVEWAY, AND IN CITY STREETS AND WHILE TURNING. I WAS NOT GOING FAST AND WAS WATCHING FOR IT. WHAT COULD HAPPEN TO THOSE WHO AREN'T WATCHING FOR IT? APPARENTLY IT IS A MANUFACTURING ISSUE AS TONS OF OTHER OWNERS ARE HAVING THE SAME ISSUE. THIS IS MY CHILDS CAR (WHICH I WILL NOT LET HER DRIVE) AND I FIND IT TOTALLY UNACCEPTABLE THAT FORD HAS NOT RECALLED THIS HUGE SAFETY ISSUE!

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