2012 FORD FOCUS Electrical System Problems

APRIL 2011 -- ISSUES BEGAN WITHIN A WEEK OF PURCHASING THE VEHICLE. COMPLETE ELECTRICAL SYSTEM SHUTDOWN (CAUSING AIR/RADIO/SYNC SYSTEM TO BE OF NO USE). BROUGHT VEHICLE IN BECAUSE I WAS SCHEDULED TO GO ON ROAD TRIP TO MASS. (SYNC SYSTEM SHUT DOWN IN ROUTE TO MASS.). SOON THEREAFTER, THE JERKING AND SHAKING OF THE VEHICLE. EACH TIME I CALLED OR BROUGHT THE VEHICLE IN, I WAS TOLD "WE CANNOT REPLICATE THE PROBLEM". BACK AND FORTH MEETING WITH MANAGEMENT AT WALDORF FORD DEALERSHIP AND PHONE CALLS WITH FORD IN DETROIT. CONTINUED ISSUES WITH THE JERKING AND VIBRATING OF VEHICLE; CONTINUED COMPLAINTS THAT THE RPM NEEDLE WOULD RACE UP AND DOWN AND THE ENGINE WOULD REVVED BECAUSE THE ENGINE WAS NOT GETTING INTO GEAR; MAY 2013 50K MILES -- WHILE IN COLUMBIA, MD WAS STILL HAVING THE JERKING AND "SHIFTING" ISSUES THAT THE DEALERSHIP "COULD NOT" AND I RECEIVED A MESSAGE ON...

DRIVING DOWN HIGHWAY, CAR LOST POWER, THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT CAME ON. WOULD NOT ACCELERATE, BRAKES WOULD NOT FUNCTION PROPERLY TO STOP. WHEN I FINALLY GOT THE CAR STOPPED IN A PARKING LOT NEXT TO MY PLACE OF BUSINESS, THE CAR WOULD NOT START UP AGAIN, AND WHEN IT DID, IT WOULD NOT GO INTO ANY GEAR. SAT IN THE PARKING LOT FOR 30 MINUTES TRYING TO GET THE CAR TO START UP AND GO INTO GEAR. WHEN IT FINALLY DID GO INTO GEAR, I GOT IT TO MY PLACE OF BUSINESS 2 BLOCKS DOWN AND PARKED IT. I AM AFRAID TO DRIVE THE CAR AS IT IS A MAJOR SAFETY ISSUE. THERE HAVE BEEN RECALLS ON THE ELECTRIC VERSION OF THIS CAR, BUT NOT THE GASOLINE VERSIONS. THIS NEEDS TO BE A RECALL ON ALL OF THESE MODELS AS THERE ARE SEVERAL HUNDRED COMPLAINTS...

CAR SITTING IN DRIVEWAY. WENT TO START WOULD NOT EVEN TURN OVER. CAR COMPLETELY LOCKED OUT. HAD IT TOWED TO WINNER FORD IN DOVER DELAWARE. CAR IS NOT EVEN 3 YEARS OLD SPENT OVER $700 IN REPAIR WORK. THEN ON 4/14/14 CAR BROKE DOWN AGAIN IN DRIVEWAY AGAIN. HAD IT TOWED TO WINNER FORD IN DOVER DELAWARE. NOW THE DEALERSHIP REPLACE THE BATTERY SAID IT WAS COMPLETELY DEAD. THE BATTERY IS NOW EVEN 3 YEARS OLD! I AM VERY FUSTRATED AND WINNER FORD WOULD NOT PROVIDE ME WITH ANY CREDIT OR REIMBUSEMENT OF MY EXPENSES. THEY KEPT USING THE CAR IS OUT OF WARRENTY. I AM A FIRST TIME BY OF FORD PRODUCTS WILL NOT BUY ANOTHER FORD PRODUCT OR USE A FORD PRODUCT EVEN IF IT WAS GIVEN TO ME FOR FREE. QUALITY OF THEIR CARS IS AWFULL AND THE CUSTOMER SERVICE AT THE DEALERSHIP IS EVEN WORSE.KEPT HIDING...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE LOST POWER. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE GEAR SWITCH WARNING LIGHTS ILLUMINATED. THE DOOR CHIME SOUNDED AND THE VEHICLE WAS ABLE TO RESTART APPROXIMATELY 15 MINUTES LATER. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE COMPUTER FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.

I HAVE A FORD FOCUS 2012 SE WITH WINTER AND COMFORT PACKAGES. MY VEHICLE SUDDENLY SWAPPED UP FROM 79 MPH TO 81 MPH WHEN I PRESSED THE DOWN BUTTON TO SLOW THE CAR. *TR

THIS CAR HAS BEEN THE SHOP 4 TIMES FOR THE SAME PROBLEM. THE CAR RANDOMLY DOES NOT START FOR A PERIOD OF TIME, ABSOLUTELY NO RHYME OR REASON. IT DOES START EVENTUALLY. EVERYTHING ELECTRICAL COMES ON, INTERIOR LIGHTS, A/C, HEATER, RADIO, EXTERIOR LIGHTS, JUST NO ENGINE. THE PROBLEM ONLY OCCURS AFTER BEING DRIVEN. IN OTHER WORDS, IT NEVER HAPPENS FIRST THING IN THE MORNING AFTER SITTING ALL NIGHT, IT NEVER HAPPENS AFTER A FULL WORK DAY (SITTING 8 HOURS). THE LONGEST PERIOD OF TIME IT HAS SET AND STILL NOT STARTED IS ABOUT 3 HOURS. THE PROBLEM ALSO NEVER OCCURRED UNTIL THEY HAD TO REPLACE THE TRANSMISSION. *TR

ALARM SYSTEM AND HORN COMPLETELY QUIT WORKING- NOW I HAVE TO PAY TO HAVE IT REPAIRED. A FEW MONTHS AGO THE WINDOW MOTOR WOULD NOT WORK- ELECTRICAL PROBLEMS WITH CAR. *TR

DURING A TIGHT TURN ON A BENDY ROAD GOING ABOUT 55 MPH THE VEHICLE LOST ALL POWER. AS IF SOMEONE TURNED THEY KEY OFF. LIGHTS, INFOTAINMENT, STEERING, BRAKES, EVERYTHING WAS EFFECTED. LUCKILY STEERING DOESN'T LOCKUP ON A FORD FOCUS. AND CAN BE STEERED BUT WITHOUT POWER ASSIST. ONCE AT A COMPLETE STOP, THE CAR COULD BE RESTARTED WITH NO INSTRUMENT LIGHTS ON, AS IF NOTHING HAPPENED. *TR

MY CAR HAS ALMOST GOTTEN ME IN 3 ACCIDENTS AND IT ROLLS BACK ON HILLS I WAS PULLING INTO A DRIVE WAY AND IT STARTED TO ROLL BACK THEN IT SLOWED DOWN AND THERE WAS A LOAD NOISE AND WE STARTED ROLLING BACKWARDS IT WAS JUST A DRIVE WAY. THE CAR HAS ABSOLUTELY NO POWER AT ALL IT STUTTERS AND WHEN YOU ARE DRIVING IN BUSY PLACES AND YOUR CAR WONT PICK UP ENOUGH TON ENTER ON THE HIGHWAY OR FREEWAY ITS SCARY AND ITS UNSAFE IT WILL SHAKE THE WHOLE CAR WHEN IT PULLS BACK AND STUTTERS. IT IS AWFUL AND I WENT ON A 3 HOUR DRIVE TO GO ON VACATION I ACTUALLY RENTED A CAR INSTEAD OF TAKING MY BRAND NEW CAR THAT I GOT TO LAST ME YEARS FRO NOW WAS THE PLAN IF IT MAKES IT ANOTHER 1 YEAR I WILL BE SURPRISED VERY DANGEROUS...

WE TOOK OUR CAR IN YESTERDAY BECAUSE THE ENGINE KEPT LURCHING AND STALLING. THEY SAID IT WAS THE POWER TRAIN, AND THAT IT WAS A PROBLEM WITH THE COMPUTER. THE BERGE FORD DEALERSHIP REPROGRAMMED THE COMPUTER, AND TODAY WHEN I GOT IN THE CAR THE RADIO WAS ON. I JUST UNLOCKED IT AND OPENED THE DOOR, AND THE RADIO CAME ON. THE KEY WAS NOT IN THE CAR AT ALL, AND THE ONLY THING I DID WAS UNLOCK IT WITH THE REMOTE AND OPEN THE DOOR. I DID NOT HAVE THIS PROBLEM PRIOR TO THEM "REPROGRAMMING" IT TO FIX THE POWER TRAIN/TRANSMISSION PROBLEM. THEN WHEN I STARTED TO DRIVE IT THE ENGINE SEEMED SLUGGISH AND IT SEEMED TO BE LURCHING AGAIN, BUT NOT STOPPING FOR AN INSTANT LIKE BEFORE. SO I WENT FROM HAVING TRANSMISSION/POWER TRAIN PROBLEMS, AND A SEAT BELT PROBLEM TO HAVING THEM BOTH WITH A COMPUTER PROBLEM...

I HAVE HAD NUMEROUS ISSUES WITH TRANSMISSION AND ELECTRICAL PROBLEMS WITH MY VEHICLE. I HAVE HAD IT IN FOR SERVICE ABOUT 6 TIMES IN THE PAST YEAR. CAR SHIFTS HARD, WHEN DRIVING, SPUTTERS, AND EVEN ONCE STALLED OUT IN THE MIDDLE OF A INTERSECTION. I HAD THESE ISSUES FROM DAY ONE WITH THE VEHICLE BUT WAS TOLD THE CARS COMPUTER HAS TO "LEARN" HOW YOU DRIVE. ELECTRICAL, THE LOCKS SOMETIMES WORKS, OR THE DOORS LOCK WHEN THEY AREN'T SUPPOSED TO. KEY FOB DOESN'T WORK SOMETIMES. THIS IS SOMETHING THAT IS RIDICULOUS AND FORD MOTOR CO. SHOULD DO SOMETHING ABOUT IT. MY CAR HAS 27500 MILES ON IT AND RUNS LIKE IT IS 15 YEARS OLD! MY WARRANTY IS UP AT 36000, SO THEN ALL THESE ISSUES BECOME THE CONSUMER PROBLEM EVEN THOUGH FORD IS AWARE THIS IS AN ISSUE THEY ARE HAVING AND WON'T RECALL UNTIL SOMEONE GETS HURT OR...

I HAVE A FORD FOCUS BEV ( BATTERY ELECTRIC VEHICLE), 2012. I CAME OUT FROM WORK AND UNPLUGGED MY CAR FROM THE CHARGING POST AND GOT INTO IT AS USUAL TO GO HOME. I PRESSED THE START BUTTON AND A MECHANICAL WARNING WINDOW CAME UP ON THE DASH. I CLOSED IT AND THE "STOP SAFELY NOW" MESSAGE CAME ON. I CLOSED IT AND THE FIRST MESSAGE CAME BACK AGAIN. THIS WENT ON FOR SEVERAL CYCLES UNTIL I HIT THE START BUTTON AGAIN. I TRIED THE START BUTTON AGAIN, AND THE SAME THING HAPPENED. I PLUGGED IT BACK IN, UNPLUGGED IT AND TRIED AGAIN. SAME THING. I CALLED THE DEALER, THE LADY THERE CALLED ROADSIDE ASSISTANCE FOR ME. THEY SENT A TRUCK TO TOW IT TO A CLOSER DEALER, WHERE IT CURRENTLY SITS. INITIAL DIAGNOSTICS ARE NOT SHOWING A CAUSE. I WILL LEARN MORE ON MONDAY. THIS IS APPARENTLY A COMMON...

WHILE DRIVING APPROX 30 MILES PER HOUR ON A B ROAD, JUST AFTER TURNING RIGHT THE CAR DISPLAYED A "STOP SAFELY NOW" WARNING AND THE CAR LOST ALL POWER TO THE DRIVE TRAIN AND THE CAR LITERALLY STOPPED MOVING. LUCKILY, THERE WAS NO ONE BEHIND ME WHEN THE FAULT OCCURRED. I POWER CYCLED THE CAR AND I WAS ABLE TO DRIVE AWAY AFTER A FEW MINUTES. I HAVE NEVER HAD AN ISSUE WITH THE CAR UNTIL LAST NIGHT.

AS I WAS DRIVING ALL OF A SUDDEN A DISPLAY STATING "STOP SAFELY NOW" CAME ON. I PULLED OVER AND THE CAR WOULD NOT GO ANY FURTHER. I HAD TO COMPLETELY TURN IT OFF, OPEN AND CLOSE THE DOOR, AND RESTART IT TO MAKE IT GO AGAIN. IT HAS HAPPENED 3 TIMES NOW IN THE PAST FEW WEEKS. *TR

WHILE DRIVING THROUGH UPTOWN CHARLOTTE, THE CAR GAVE A "STOP SAFELY NOW" ALERT AND THE CAR LOST POWER. IT COASTED ENOUGH TO ROLL TO THE RIGHT LANE AND THEN DIED. I COULD NOT GET THE WARNING FLASHERS TO WORK. I TRIED FOR ABOUT 7 MINUTES TO GET THE CAR TO TURN OFF, EVERY COMBINATION I KNEW. AFTER THAT, THE CAR 'RESET' AND I WAS ABLE TO GET IT TO START. I DROVE AWAY AS IF NOTHING HAPPENED. IT HASN'T HAPPENED SINCE. IT'S NOT COOL TO HAVE THE CAR QUIT IN TRAFFIC LIKE THAT. I THINK THE BATTERY CONTROL COMPUTER PICKED UP A RADIO FREQUENCY INTERFERENCE. *TR

THE VEHICLE CAME TO A COMPLETE STOP IN FRONT OF THE CALDECOTT TUNNEL THAT SEPARATES THE EAST BAY TO CONTRA COSTA COUNTY. THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC DURING COMMUTE TIME. ALSO RESULTED IN A TERRIBLE BACKUP ON THE HIGHWAY. SPENT OVER 3 HOURS DEALING WITH THIS BREAK DOWN THAT INCLUDED FINDING CARE FOR OUR CHILDREN AND FINDING SOMEONE TO PICK HER UP AT DEALERSHIP AS IT WAS AFTER HOURS. *TR

I PURCHASED A NEW 2012 FORD FOCUS EV ON JUNE 7, 2013. TWICE (STILL IN JUNE), WHILE DRIVING AT SPEEDS APPROXIMATELY 50 MPH, THE "STOP SAFELY NOW" WARNING CAME ON AND THE VEHICLE LOST POWER. BOTH TIMES I WAS ABLE TO RESTART THE VEHICLE WITHIN A COUPLE OF MINUTES. I MADE SURE TO NOTE ALL THE INDICATORS TO PROVIDE THE FORD SERVICE TECHS AS MUCH INFORMATION AS POSSIBLE. WHEN I BROUGHT THE VEHICLE IN TO BE SERVICED, THE TECHNICIANS PROFESSED NO KNOWLEDGE OF THE ISSUE AND CONTACTED FORD FOR SUPPORT. THEY COULD NOT REPEAT THE ISSUE AND THE CAR HAD NO LOG OF THE EVENTS. FINALLY, I WAS TOLD THE PROBLEM WAS A FAULTED POWER CONTROL MODULE (PCM). UNFORTUNATELY, THIS PART WAS ON A NATIONAL BACKORDER FOR 6 WEEKS (PROBABLY AS A RESULT OF THE KNOWN PROBLEMS). AFTER THE PART WAS FINALLY REPLACED, I WAS TOLD THAT THE PCM WOULD...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS FOUND THAT THE HIGH VOLTAGE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 7,500.

THIS IS REGARDING FORD FOCUS ELECTRIC 2012. I WAS PULLING OUT OF MY OFFICE PARKING LOT AND DRIVING AT ABOUT 5 MPH. I GOT THE 'STOP SAFELY NOW' WARNING AND WITHIN A FEW SECONDS THE CAR STOPPED AND I COULD NOT DRIVE ANY MORE. FORTUNATELY, IT WAS THE INTERNAL STREET AND AROUND 3 PM WHEN THE TRAFFIC IS VERY LOW. I AM GLAD THIS INCIDENT DID NOT HAPPEN ON THE FREEWAY IN THE LEFT LANE (CARPOOL LANE IN CALIFORNIA). I WAS ABLE TO RESTART THE CAR AND DROVE STRAIGHT TO THE DEALER(FREMONT FORD) BUT THEY DID NOT HAVE TRAINED EV TECHNICIANS TO LOOK AT THE CAR. ASKED ME TO BRING THE CAR BACK ON MONDAY(8/19/20013). NOW THE CAR IS AT THE DEALER. THIS IS SECOND TIME I HAVE ENCOUNTERED THIS ISSUE WITH THIS CAR. THE FIRST TIME I HAD WAS WHEN I WAS PULLING THE CAR OUT OF MY GARAGE...

CAR STARTED ON THE RIGHT SIDE OF THE CAR WINDOWS STOPPED WORKING AND THE LIGHTS STARTED BLINKING . DEALER REPLACED RIGHT SIDE MODULE . THEN NEXT WAS THE BLUE TOOTH STOPPED WORKING AND THE WHOLE TOUCH SCREEN BLACKED OUT . DEALER REPLACED SYNC MODULE AND NEW TOUCH SCREEN . NEXT WAS THE WIPERS COMING ON BY THERE SELF .DEALER REPLACED WIPER SENSOR . NEXT WAS THE DOOR LOCKS SURGING WITHOUT A KEY IN AND DASH CLUSTER FLOATING . DEALER REPLACED DRIVE MODULE . RIGHT NOW THE TRANSMISSION IS NOT WORKING PROPERLY . I AM JUST SCARED THE DEATH THAT THE CAR IS GOING TO CATCH FIRE WHILE DRIVING THE CAR . *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED WITH THE KEYS IN THE IGNITION, THE CENTRAL LOCKING SYSTEM AUTOMATICALLY LOCKED WHILE A CHILD WAS INSIDE THE VEHICLE. THE POLICE WERE CONTACTED FOR ASSISTANCE HOWEVER, A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 35,600.

MYFORDTOUCH: UNABLE TO BE HEARD WHEN I CALL FROM THE CAR USING MY BLUETOOTH CONNECTED PHONE (3 DIFFERENT PHONES USED WITH SAME OUTCOME). WHEN DRIVING IN THE CAR, DIRECTIONS, TRAFFIC, AND TRYING TO GET THE OPERATOR IS NOT POSSIBLE. (NOTE: DIRECTIONS SOMETIMES WORK IF THE CAR IS NOT MOVING.) I TRIED WORKING WITH MY DEALERSHIP (BOB MAXEY FORD IN HOWELL, MI, VISITING THEM MANY TIMES. THE LAST TIME I WAS THERE, THEY BROUGHT IN A FORD ENGINEER (BECAUSE I HAD ESCALATED MY NEED WITHIN THE FORD COMPANY). AFTER THAT IT WORKED "MOST OF THE TIME" FOR A WEEK, WHEN ALL FOUR QUADRANTS ON MY SCREEN SHOWED POWER OFF FOR ABOUT 10 MINUTES THEN SLOWLY EACH QUADRANT POWERED UP. FROM THEN ON I WAS BACK TO WHERE I WAS BEFORE IE NO TRAFFIC, DIRECTIONS, OPERATOR, AND PHONE USE. BOB MAXEY FORD'S SERVICE MANAGER TOLD ME ON MY LAST VISIT THAT THERE...

OUR 2012 FORD FOCUS ELECTRIC TOTALLY SHUTDOWN AFTER RECEIVING THE STOP SAFELY NOW WARNING ALERT. CAR SHUT DOWN IN TRAFFIC WITHIN 30 SECONDS OF RECEIVING THE WARNING. WE HAD NO TIME TO REACT OR PULL THE CAR SAFELY TO THE SIDE OF THE ROAD. THIS IS CLEARLY A SAFETY ISSUE. *TR

INCIDENCE OCCURRED TWICE IN 2 DAY PERIOD. "STOP SAFELY NOW" ERROR OCCURRED WHILE DRIVING THE VEHICLE. 1ST INSTANCE WAS WHILE BREAKING AS APPROACHING A STOPLIGHT. 2ND INSTANCE WAS WHILE ACCELERATING ON FREEWAY ONRAMP. BOTH INSTANCES I LOST ALL ENGINE POWER AND COULD NO LONGER ACCELERATE. I HAD TO COAST TO A SAFE SPOT TO PUT THE CAR INTO PARK AND TURN OFF THE VEHICLE BUT WAS ABLE TO RESTART IT AND DRIVE TO DEALERSHIP FOR REPAIR. SERIOUS SAFETY CONCERN WITH THIS VEHICLE AS DRIVER MAY NOT HAVE ABILITY TO COAST TO SAFE STOP WHILE DRIVING ON FREEWAY OR BUSY TRAFFIC. AFTER RESEARCHING ONLINE, THERE IS RAMPANT OCCURRENCE OF THIS EXACT FAILURE BEING DESCRIBED ON VEHICLE OWNER FORUMS FOR FORD FOCUS ELECTRIC BOTH 2012 AND 2013 MODELS. *TR

UPON MAKING A LEFT TURN VEHICLE COMPLETELY POWERED DOWN WITH NO WARNING, AFTER A SECOND AN AUDIBLE BEEP AND "STOP SAFELY NOW" MESSAGE APPEARED. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT WHILE ATTEMPTING TO DECELERATE ON A ROUGH DRIVING SURFACE, THE VEHICLE STALLED WITHOUT WARNING. A WARNING MESSAGE ILLUMINATED, ADVISING THE CONTACT TO MOVE OFF THE HIGHWAY AND INTO A SAFE LOCATION. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRICAL CONNECTION WAS LOOSE. THE VEHICLE WAS REPAIRED HOWEVER, TO NO AVAIL. THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 6,000. *TR

THE ELECTRICAL SYSTEM HAS A SHORT SOMEWHERE THAT CAUSES THE HORN TO STOP WORKING INTERMITTENTLY AND ALSO THE BRAKE LIGHTS TO FAIL INTERMITTENTLY. I HAVE CHECKED FUSES AND CONTACTED FORD AND THERE ARE NO RECALLS. THIS CAUSED AN ACCIDENT ON 02/23/2013. A MAN BACKED INTO MY VEHICLE IN A PARKING LOT (WITH MY TWO BABIES IN THE BACK SEAT) AND I COULDN'T BLOW THE HORN TO LET HIM KNOW I WAS BEHIND HIM. I WAS HELPLESS TO STOP IT FROM HAPPENING. I BELIEVE IT IS ILLEGAL IN MOST (OR ALL) STATES TO NOT HAVE A WORKING HORN ON THE VEHICLE. FORD REFUSES TO RECALL, DIAGNOSE, OR REPAIR THIS VEHICLE AT NO COST TO ME. I BELIEVE THAT THIS IS A VERY SERIOUS SAFETY ISSUE AND I FEEL THAT NOBODY WILL TAKE ME SERIOUSLY. *TR

THE NEW VEHICLE WAS PURCHASED ON 9/3/12. CALLS TO THE SERVICE DEPARTMENT BEGAN ON 9/5/12 FOR COMPLAINTS OF 'BUCKING AND JERKING' OF THE CAR IN LOW SPEED SHIFTING. THE CAR WAS ACCEPTED ON 9/8/12 FOR REPAIR OF MULTIPLE PAINT CHIPS ON THE FRONT OF THE CAR AND FOR EVALUATION OF THE SHIFTING IRREGULARITIES. UPON DELIVERY OF THE CAR (53 ODOMETER MILES) THE CUSTOMER WAS INFORMED THAT THE PAINT CHIPS HAD BEEN REPAIRED AND THE TRANSMISSION COMPUTER WAS RESET. THE COMPUTER RESET WAS NOT RECORDED ON THE SERVICE AGREEMENT FOR THAT DATE. ON 12/5/12, THE CAR ABRUPTLY STOPPED ACCELERATING AND METAL GRINDING PREVENTED USE. THE CAR WAS HELD FROM 12/5/12 UNTIL 1/8/13 (35 DAYS, ODOMETER READING 7,068 MILES) FOR REPAIR OF A BROKEN REAR WINDOW CHANNEL, REPAIR OF TRANSMISSION WITH REPLACED CLUTCH. ON 1/23/13 THE VEHICLE WAS TOWED AGAIN DUE TO NOT STARTING DURING MULTIPLE ATTEMPTS BY THE OWNERS AND THE...

ON 1/23/2013 AT APPOX AT 10:15 AM I WAS DRIVING TO WORK! I WAS DRIVING WEST BOUND 10 FWY! I WAS GOING ABOUT 75 MPH IN THE FAST LANE. WHEN ALL OF A SUDDEN THE CAR SPEED DROPS TO 30 MPH IN A MATTER OF SECONDS, I RIGHT AWAY TURN ON MY HAZARDS! BUT DO TO THE FACT THAT I WAS` IN THE FAST LANE IT WAS VERY HARD TO GET OVER SAFETY AS THE CAR FELT LIKE IT WAS GOING TO TURN OFF. I WAS VERY SCARED AND AFRAID FOR MY LIFE I HONESTLY THOUGHT THAT I WAS GOING TO GET HIT AND END UP IN THE HOSPITAL.THE THOUGHT OF NOT MAKING IT DID CROSS MY MIND. I TRIED PUSHING THE GAS PETAL TO REGAIN SPEED AS THE CAR DID NOT ALLOW ME TO DO SO. THE RPM CAGE WAS GOING FROM 0 TO 7 WITH IN SECONDS. I...

I BOUGHT MY 2012 FORD FOCUS HATCHBACK IN JULY OF 2011. ALMOST IMMEDIATELY I NOTICED PROBLEMS. THE PROBLEMS INCLUDED THE CAR ROLLING BACKWARDS ON HILLS, SPUTTERING WHEN STOPPED (LIKE AT A RED LIGHT), JUMPING UPON ACCELERATION, & BRIEFLY LOSING ACCELERATION WHILE THE RPM??S REVVED. I TOOK IT BACK TO THE DEALERSHIP & THEY TOLD ME THAT THE BACKWARDS ROLLING, REVVING & JUMPING OF THE ENGINE WAS A TRAIT OF THE CAR. I TOLD THEM IT WAS DANGEROUS DEPENDING ON WHERE I WAS WHEN THESE THINGS HAPPENED (FOR EXAMPLE, AT AN INTERSECTION OR IN STOP & GO TRAFFIC WITH A CAR IN FRONT OF ME). THEY ASSURED ME THAT THERE WAS NOTHING WRONG WITH THE CAR. ON OCTOBER 17, 2011, THE CAR BROKE DOWN. I PULLED OUT OF A PARKING LOT & PUSHED DOWN ON THE ACCELERATOR, AT FIRST THE CAR STARTED TO ACCELERATE, BUT ONCE IT GOT TO ABOUT 15/20...

CAR LUNGES WHEN ACCELERATING OR ATTEMPTING TO SHIFT THRU AUTOMATIC OR SPORT MODE OF THE TRANSMISSION. TRANSMISSION ALSO TEMPORARILY PAUSES DURING SHIFTING ROUTINE AT ALL SPEEDS, MOSTLY AT LOW SPEEDS. IT IS LIKE THE CPU IS OVERRIDING WHAT THE DRIVER IS PROMPTING THRU TOUCHING OF THE GAS PEDAL OR BRAKE PEDAL. WE'VE HAD IT IN TO OUR LOCAL DEALERSHIPS SERVICE DEPARTMENT COMPLAINING ABOUT THESE CONDITIONS, THEY INSIST THE CAR IS WORKING AS DESIGNED. IF SO, FORD IS IN DENIAL AND MOST CERTAINLY APPEARS TO BE A DESIGN FLAW. I DESCRIBE THESE CONCERNS AS IF I WAS HAVING TO LEARN HOW TO DRIVE, ALL OVER AGAIN. THIS VEHICLE IS DANGEROUS TO DRIVE, SAFETY SHOULD ALWAYS BE EVERYONE'S NUMBER CONCERN. DITTO, THE VEHICLE IS NOT SAFE EITHER. WHAT IS IT GOING TO TAKE FROM FORD TO ADMIT AND RESOLVE THIS PROBLEM, AN INJURY ACCIDENT? I HOPE NOT. THEN, TOP THAT OFF, WE...

EXPERIENCED SUDDEN ELECTRICAL FAILURE (LOSS OF INSTRUMENTS, BRAKE LIGHTS, TURN SIGNALS, HORN, ETC.) - SAME PROBLEM AS DOCUMENTED BY OTHER DRIVERS (FOR EXAMPLES, SEE HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=282965). THIS BEHAVIOR MAKES THE VEHICLE UNDRIVEABLE AND UNSAFE (HAD THESE ISSUES OCCURRED AT NIGHT, THE CONSEQUENCES COULD HAVE BEEN VERY SERIOUS). MY DEALER, FRANKLIN FORD (FRANKLIN, MA) SEEMS TO BE UNAWARE OF THE PREVALENCE OF THIS ISSUE. I LOOK FORWARD TO A SPEEDY RESOLUTION. FORD MOTOR COMPANY ALSO CLAIMS TO HAVE NO KNOWLEDGE OF THE OCCURRENCE OF THIS ISSUE IN OTHER CASES. A QUICK WEB SEARCH REVEALS THAT THE PROBLEM IS INCREASINGLY COMMON. *TR

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

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE WIRES ON THE TRUNK LID WERE EXPOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT OFFER ANY ASSISTANCE SINCE THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 1,000.

VEHICLE STARTED UP BUT THE DISPLAY SCREEN THAT IS VISIBLE BEHIND THE STEERING WHEEL WAS BLACK. SHUT OFF VEHICLE AND TRIED TO RESTART BUT THE VEHICLE WOULD NOT START. ALSO, I HAD NO HEADLIGHTS AND COULD NOT SHIFT INTO NEUTRAL BUT THE RADIO WORKED. A WEEK PREVIOUSLY TO THIS INCIDENT MY DATE ON THE MY TOUCH SYSTEM CHANGED BACK TO 4/20/2011 AND THE TIME WAS OFF BY 2 HOURS PREVIOUS TO THE CURRENT TIME. IT EVENTUALLY WENT BACK TO THE CORRECT DATE AND TIME BY RESTARTING THE VEHICLE SEVERAL TIMES WITH A DELAY OF ABOUT 5 MINUTES. THIS IS THE SECOND TIME IN A MONTH THAT I HAD TO HAVE THE VEHICLE TOWED IN FOR REPAIR. *TR

VEHICLE STARTED BUT RAN VERY ROUGH.TURNED OFF IGNITION AND RESTARTED AND MY TOUCH SCREEN CAME UP BUT THEN EVERY THING WENT BLACK. TRIED TO RESTART BUT NO IGNITION,NO HEADLIGHTS NO RADIO AND COULD NOT EVEN PUT IT IN NEUTRAL. TOWING SERVICE HAD TO JUMP BATTERY TO GET IT INTO NEUTRAL SO IT COULD BE TOWED. *TR

VEHICLE CENTRAL LOCKING SYSTEM LOCKED THE CAR WHILE PARKED WITH THE KEYS IN THE IGNITION. LOCKSMITH WAS CALLED TO FORCE ENTRY. ALARM DID NOT ACTIVATE WHEN DOOR WAS OPENED. *TR

TWO INCIDENTS. WHILE DRIVING AT A SPEED OF ABOUT 25 MILES PER HOUR, THE VEHICLE LOST POWER AND STALLED ON AN ARTERIAL STREET. TRAFFIC WAS LIGHT, AND THERE WAS NO DANGER TO ME OR OTHER MOTORISTS. THE VEHICLE WOULD NOT RESTART. HAD THE CAR TOWED TO THE DEALER, AND WAS TOLD IT WAS OUT OF GAS. THE GAUGE HAD BEEN READING 1/4 FULL AT THE TIME OF THE INCIDENT. THE GAUGE CONTINUED TO GIVE FALSE READINGS (MOVED FROM LOWER TO HIGHER AMOUNTS DURING THE COURSE OF EXHAUSTING THE FUEL SUPPLY) OVER THE NEXT FEW WEEKS. EVENTUALLY THE DEALER DIAGNOSED THE FUEL TANK WAS WARPED, AND REPLACED THE TANK. ONE WEEK LATER, WHILE DRIVING THE VEHICLE AT NIGHT ON AN INTERSTATE HIGHWAY APPROACHING A MAJOR FREEWAY SYSTEM INTERCHANGE, AT A SPEED OF APPROXIMATELY 60 MILES PER HOUR, THE VEHICLE LOST POWER AND SHUT OFF, CAUSING ME TO HAVE IMMEDIATELY ATTEMPT TO...

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION AND THE VEHICLE STALLED. THE ENGINE RESTARTED AND THE VEHICLE WAS ABLE TO RESUME. IN ADDITION, ON A SEPARATE OCCASSION THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL FOR A FEW SECONDS. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES FOR THE SAME MALFUNCTION. A DIAGNOSIS WAS PERFORMED IN WHICH A TROUBLE CODE WAS NOT DETECTED. THE COMPUTER SYSTEM, ABS, AND DRIVE TRAIN WERE REPROGRAMMED MORE THAN ONE TIME. THE FAILURE PERSISTED AND THE DEALER WAS UNABLE TO RESOLVE THE PROBLEM. THE MANUFACTURER AND DEALER STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 350.

2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ENGINE, TRANSMISSION, DRIVE SHAFT AND ELECTRICAL SYSTEM PROBLEMS. *TGW THE CONSUMER STATED THE VEHICLE WOULD JERK FORWARD, HESITATE AND WOULD NOT GO INTO GEAR FAST ENOUGH WHEN CHANGING LANES. THE RIGHT PASSENGER POWER WINDOW WAS SLOWER THAT THE DRIVER'S SIDE, THE DOOR LOCKS WOULD NOT OPEN PROPERLY. UPDATED 05/25/12

WHILE STOPPED BEHIND RED LIGHT ALL SCREEN SYSTEM, SYNC SYSTEM, RADIO INCLUDING SOUND SYSTEM WENT BLACK. DID NOT START OVER TILL NEXT DAY IN THE MORNING AND AS SOON AS START THE CAR ERRORS AFTER ERROR CAME UP FOR NAV SYSTEM, PHONE CONNECTION. HAD TO RESET EVERY THING. THESE ERRORS ARE COMING UP EVERY DAY. THERE WILL BE RISK OF LOSING OTHER SYSTEM INCLUDING AIR BAG, POWER STEERING, BREAK AND OTHER IMPORTANT SYSTEM WHILE THIS SYSTEM GOING OFF. TOOK THE CAR TO DEALER AND SERVICE TRAINED SPECIALIST TOLD ME THAT IS MY PHONE PROBLEM!!! AFTER LONG DRIVE WHEN TRYING TO TAKE OFF CAR IS SHAKING, THERE IS BIG SAFETY ISSUE WITH SEAT BELT. WHILE DRIVING, IF FOR ANY REASON UNLOCK THE SEAT BELT THERE WILL BE NO WARNING LIGHT OR WARNING SOUND THAT SEAT BELT IS OFF. IF CAR IS RUNNING AND LEAVE THE CAR WHEN YOU ARE BACK AND...

WHILE BACKING OUT OF A DRIVEWAY THE STEERING SYSTEM FAILED, I ROLLED DOWN A HILL AND INTO A WOODED AREA. THE SYSTEM GAVE AN INDICATOR LIGHT OF STEERING SYSTEM FAILURE AND ALSO THE BRAKING SYSTEM DID NOT ENGAGE. I LOST COMPLETE CONTROL OF THE VEHICLE. *TR

AFTER A WEEK OF PURCHASING OUR BRAND NEW FOCUS STARTED NOTICING THE AUTOMATIC TRANNY SURGES AND SLIPS. LIKE ITS BUCKING FEELING. SOMETIMES IT SURGES ALMOST HARD ENOUGH TO PUT YOU ON THE DASH. KINDA SCARY IN TRAFFIC. CAR HAS ONLY 4500 MILES ON IT AND NOW HAS ELECTRICAL PROBLEMS IN DASH AND UPON GOING DOWN THE ROAD YOU WILL VIBRATIONS LIKE A BENT AXEL OR WORN BEARING. ITS A NEW CAR!!!!!!! *TR