NHTSA Complaint #10594141 — 2012 FORD FOCUS

APRIL 2011 -- ISSUES BEGAN WITHIN A WEEK OF PURCHASING THE VEHICLE. COMPLETE ELECTRICAL SYSTEM SHUTDOWN (CAUSING AIR/RADIO/SYNC SYSTEM TO BE OF NO USE). BROUGHT VEHICLE IN BECAUSE I WAS SCHEDULED TO GO ON ROAD TRIP TO MASS. (SYNC SYSTEM SHUT DOWN IN ROUTE TO MASS.). SOON THEREAFTER, THE JERKING AND SHAKING OF THE VEHICLE. EACH TIME I CALLED OR BROUGHT THE VEHICLE IN, I WAS TOLD "WE CANNOT REPLICATE THE PROBLEM". BACK AND FORTH MEETING WITH MANAGEMENT AT WALDORF FORD DEALERSHIP AND PHONE CALLS WITH FORD IN DETROIT. CONTINUED ISSUES WITH THE JERKING AND VIBRATING OF VEHICLE; CONTINUED COMPLAINTS THAT THE RPM NEEDLE WOULD RACE UP AND DOWN AND THE ENGINE WOULD REVVED BECAUSE THE ENGINE WAS NOT GETTING INTO GEAR; MAY 2013 50K MILES -- WHILE IN COLUMBIA, MD WAS STILL HAVING THE JERKING AND "SHIFTING" ISSUES THAT THE DEALERSHIP "COULD NOT" AND I RECEIVED A MESSAGE ON THE VEHICLE THAT SAID TRANSMISSION FAILURE SERVICE IMMEDIATELY. I WAS IN TRAFFIC AND WAS ALMOST REAR ENDED ON SEVERAL OCCASIONS UNTIL I ARRIVED AT A FRIEND'S. DROVE HOME HOURS LATER; TRANSMISSION/POWERTRAIN SYSTEM "FIXED"; MAY 2014 74K MILES -- JERKING/VIBRATING/GRINDING SOUNDS; ENGINE LIGHT ON AND OFF (NOT FLASHING); VEHICLE NOT GETTING INTO GEAR FROM A DEAD STOP AND ABOVE 50 MPH; AUTOZONE PLUGGED INTO VEHICLE SYSTEM AND RECEIVED FOLLOWING MESSAGE/CODE P2862 "SHIFT FORK 'B' ACUATOR CIRCUIT HIGH" UNABLE TO ACCESS ANY INFORMATION ABOUT THE PROBLEM; AN ISSUE WHICH FORD CONSIDERS A "COMMON FAILURE" WITH THIS VEHICLE. NOTHING LIKE PUTTING A DRIVER AND PASSENGERS AT RISK AS WELL AS CAUSING ACCIDENTS. WHY ARE THESE VEHICLES STILL ON THE ROAD WITH AS MANY COMPLAINTS THAT HAVE BEEN MADE?? *TR