NHTSA Complaint #10469932 — 2012 FORD FOCUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10469932
Vehicle	2012 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	August 8, 2012
Date Filed	August 9, 2012
Mileage	16,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

VEHICLE STARTED UP BUT THE DISPLAY SCREEN THAT IS VISIBLE BEHIND THE STEERING WHEEL WAS BLACK. SHUT OFF VEHICLE AND TRIED TO RESTART BUT THE VEHICLE WOULD NOT START. ALSO, I HAD NO HEADLIGHTS AND COULD NOT SHIFT INTO NEUTRAL BUT THE RADIO WORKED. A WEEK PREVIOUSLY TO THIS INCIDENT MY DATE ON THE MY TOUCH SYSTEM CHANGED BACK TO 4/20/2011 AND THE TIME WAS OFF BY 2 HOURS PREVIOUS TO THE CURRENT TIME. IT EVENTUALLY WENT BACK TO THE CORRECT DATE AND TIME BY RESTARTING THE VEHICLE SEVERAL TIMES WITH A DELAY OF ABOUT 5 MINUTES. THIS IS THE SECOND TIME IN A MONTH THAT I HAD TO HAVE THE VEHICLE TOWED IN FOR REPAIR. *TR

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