2020 FORD F-150 Back Over Prevention Problems

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or occasionally failed to activate while shifted into reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. A message to check the surrounding area was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 91,000.

The contact owns a 2020 Ford F-150. The contact stated that the front camera was inoperable. Additionally, the contact stated that while reversing, the rearview camera image was black or frozen intermittently. The contact stated that the rearview camera had also remained activated temporarily while driving. The contact related the failure to NHTSA Campaign Number: 20V575000(Visibility, Back Over Prevention). The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 37,000.

The contact owns a 2020 Ford F-150. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera failed to operate as needed. The contact stated that occasionally the image was frozen, or the screen was blue. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 200,000.

The contact owns a 2020 Ford F-150. The contact stated that the back-up camera failed to operate as needed. There was no warning light illuminated. The contact stated that the failure first started as a distorted image on the screen; however, over time, the screen would appear completely blank. The dealer was notified about the failure and referred the contact to the NHTSA Hotline to file a complaint. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2020 Ford F-150. The contact stated while reversing, the rearview camera image display was blue. A message advising to contact the dealer was displayed. The vehicle was taken to the dealer, where the infotainment system was reset; however, the failure persisted. The dealer informed the contact that the failure was related to the wiring system. The dealer inspected the tailgate wiring and informed the contact that no issues were found. The dealer informed the contact that additional diagnostic tests were needed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 79,900.

The contact owns a 2020 Ford F-150. The contact stated while the vehicle was in reverse(R), the back over prevention camera displayed a fuzzy, distorted image, which caused a visibility hazard for the driver. The vehicle was taken to the local dealer where three different error codes showed a defect with the backup camera. The contact was then informed by the dealer that the vehicle was not included in NHTSA Campaign Number: 20V575000 (Back Over Prevention). The manufacturer was notified of the failure and the contact was provided a case number. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was 46,000.

The contact owns a 2020 Ford F-150. The contact stated that while reversing, the back over prevention camera displayed a blue screen or a black distorted screen, causing a visibility hazard for the driver. The vehicle was taken to the local dealer to be diagnosed and it was determined that the back over prevention camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 48,000.