NHTSA Complaint #11696595 — 2020 FORD F-150

The contact owns a 2020 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen or occasionally failed to activate while shifted into reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. A message to check the surrounding area was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 91,000.