2009 DODGE JOURNEY Engine Problems
149 NHTSA complaints on file
All Engine Complaints — Page 3
WHILE DRIVING ON THE FREEWAY @ ABOUT 70 MPH SUDDENLY THE STEERING LOCKED UP AND THERE WAS NO POWER. WHILE I WAS TRYING TO MERGE OVER TO THE SIDE OF THE FREEWAY( I HAD TO CROSS 3 LANE, I WAS ALMOST HIT BY MULTIPLE CARS. I HAD NO CONTROL OF THE CAR. I MANAGED TO GET OFF TO THE SIDE OFF THE FREEWAY AND HAPPENED TO LOOK DOWN TO SEE THE IGNITION KEY TURNED TO THE OFF POSITION. I DONT HAVE ANY OTHER KEYS ATTACHED TO IT BECAUSE I HAD JUST HAD THE STARTER REPLACED MAYBE 1 WEEK BEFORE & WAS ADVISED NOT TO. I STARTED THE CAR THINKING MAYBE IT WAS A FREAK THING AND IT WOULDNT HAPPEN AGAIN. IT DID 2 DAYS LATER. THIS TIME I WAS APPROACHING AN INTERSECTION TURNING LEFT ON A GREEN ARROW. JUST AS I STARTED TO TURN THE CAR TURNED OFF MAKING IT...
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND ALL OF THE CYLINDERS CEASED IN THE ENGINE. THE CHECK ENGINE AND TIRE AIR PRESSURE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 161,414.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON INTERMITTENTLY. THE CONTACT MENTIONED THAT WHILE ATTEMPTING TO START, THERE WOULD BE AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS ONLY ABLE TO START WHEN IN NEUTRAL. THE VEHICLE WAS TAKEN TO A DEALER AND THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
I'VE COMPLETED A COMPLAINT FORM BEFORE (EARLIER THIS YEAR) REGARDING SERIOUS ISSUES WITH THE ENGINE. SINCE PURCHASING THE CAR THE ISSUES WITH THE ENGINE HAS NEVER BEEN FIXED. WHEN STARTING THE CAR THE ENGINE WILL NOT TURN OVER TO START. SOME TIMES WHEN TURNING THE KEY FOB THE ENGINE HAS NO SOUND AND THERE ARE NO LIGHTS ON THE DASHBOARD. OTHER TIMES THE ENGINE WILL CLICK 5 - 10 TIMES BEFORE FINALLY STARTING. THERE IS ALSO ISSUES WITH THE BATTERY. SINCE 2008 THE BATTERY HAS BEEN REPLACED 5 OR 6 TIMES - SOMETHING IS DRAINING THE BATTERY. I'VE BROUGHT THE CAR TO 2 SEPARATE DEALERS AND A MECHANIC FOR THESE ISSUES. THE DEALERSHIPS COULD NOT FIND WHY THESE THINGS ARE HAPPENING. THE MECHANIC THINKS ITS THE ALTERNATOR OR STARTER OR DEFINITELY SOMETHING BETWEEN THE IGNITION SWITCH AND THE ENGINE. *JS
I HAVE BEEN HAVING TROUBLE WITH 2009 DODGE JOURNEY SXT OVERHEATING. BEEN TO DODGE DEALER 4 TIMES. THE FIRST 2 TIMES, THEY COULD FIND NOTHING WRONG WITH IT. 3RD TIME THEY SAID IT WAS A PINHOLE IN THE WATER PUMP. SO TIMING BELT AND WATER PUMP AND BATTERY WERE REPLACED. IT HAS NOW OVERHEATED FOR A 4TH TIME AFTER SPENDING $1000 AND BEEN STRANDED TWICE WITH YOUNG CHILDREN IN ANOTHER STATE. *JS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND DID NOT CONFIRM IF THE FAILURE WAS RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 7,000. UPDATED 8/28/14*CN UPDATED 09/16/2014 *JS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL NOTES. THE SECOND INCIDENT HAPPEN AROUND A WEEK AN HALF AFTER THE FIRST ONE AND AFTER THE DEALERSHIP SAY IT WAS FIXED AND SAFE TO DRIVE. MY WIFE WAS DRIVING WITH THE KID ON BOARD AND WHILE EXITING THE FREEWAY, THE ENGINE STALLED (TURNED OFF) AND HAD TO USE THE EMERGENCY BRAKE TO AVOID HIT...
OUR CAR WILL NOT START ALL OF A SUDDEN FOR NO REASON. *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CO SENSOR, THE BATTERY, AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 63,500.
WHILE PULLING OUT OF A PARKING LOT ONTO STREET, THE CAR STALLED IN THE MIDDLE OF THE STREET. THIS IS THE SECOND TIME IN APPROXIMATELY A MONTH THIS CAR HAS STALLED. I DO NOT REMEMBER THE DATE OF THE FIRST INCIDENT, SO I DID NOT ENTER IT. THIS CAR WAS PURCHASED USED ON MARCH 3, 2014. AFTER SOME RESEARCH, I DO BELIEVE THERE WAS A RECALL ON THE 2010 MODEL REGARDING THIS ISSUE, BUT DO NOT KNOW IF THIS VEHICLE WAS INCLUDED IN THAT RECALL. MY 5 YEAR OLD SON WAS WITH ME WHEN THIS HAPPENED TODAY AND THANK GOODNESS I WAS ABLE TO ESCAPE COLLISION. *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE TRAVELING 60 MPH THE VEHICLE STALLED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO REMEDY. THE FAILURE WAS NOT DIAGNOSED BY A DEALER OR MECHANIC. THE FAILURE MILEAGE WAS 87,000. THE CURRENT MILEAGE WAS 88,500.
I PURCHASED MY 2009 DODGE JOURNEY IN MAY 2008. I HAVE HAD SERIOUS ISSUES WITH THIS CAR SINCE PURCHASING THE CAR. THE MAIN PROBLEM WITH THIS CAR IS THAT THE ENGINE HAD TO BE REPLACED WITHIN 3 YEARS OF PAYING FOR THE CAR. THIS IS HIGHLY UNHEARD OF. WHILE WAITING FOR ALL PARTS TO ARRIVE, TAKING 3 MONTHS TO ARRIVE, I WAS NOT OFFERED A LOANER CAR OR ANYTHING. NOTHING WAS OFFERED BUT BAD ATTITUDES FROM EVERYONE AT BERGERON DODGE IN METAIRIE, LOUISIANA. I HAVE HAD SO MANY ISSUES WITH THIS CAR THAT AS OF TODAY I CONTINUE TO HAVE STARTING ISSUES WITH THIS CAR. THIS CAR IS A TRUE LEMON!! *TR
WHEN I HIT A BUMP OR TURN A CORNER, MY IGNITION WILL TURN OFF AND THEN I HAVE NO POWER STEERING, NO LIGHTS NO BRAKES. THIS HAS HAPPENED IN HEAVY TRAFFIC. THIS HAS HAPPENED MULTIPLE TIMES AND I HAVE NOT HAD ANY RESOLUTION FROM CHRYSLER. *TR
VEHICLE HAS JUST RANDOMLY SHUT OFF WHILE DRIVING TWICE AND LUCKILY ABLE TO AVOID ACCIDENT. OVER PAST COUPLE YEARS AT RANDOM IT WILL NOT START, ALL INSTRUMENTS HAVE POWER JUST HEAR A CLICKING SOUND THAN AFTER FEW TIMES IT ENDED UP STARTING. EXCEPT TODAY IT WILL NOT TURN OVER. HAD CONTACTED SOME DEALERS ASKING ABOUT PROBLEM AND THEY WERE NOT HELPFUL AT ALL. *TR
I WAS DRIVING ON THE HIGHWAY, WITH MY DAUGHTER IN THE CAR, AND MY TRUCK COMPLETELY LOST POWER. I WAS LUCKILY ABLE TO PULL OVER AND RESTART THE VEHICLE. IT WAS VERY SCARY AND MY LIFE AND MY DAUGHTER'S LIFE WERE IN JEOPARDY. THIS HAPPENS APPROXIMATELY ONE EVERY 3 WEEKS. TODAY, 11-25-2013, MY FIANCE WAS DRIVING AROUND A ROUNDABOUT, THE CAR DIED AND SHE WAS HIT LIGHTLY FROM BEHIND. ALSO, THE CONTROLS ON MY DRIVER'S SIDE DOOR DO NOT WORK PROPERLY. THEY RARELY ROLL DOWN THE WINDOWS CORRECTLY AND RIGHT NOW, THE BACK DRIVER'S SIDE WINDOW IS DOWN. I HAD TO DUCT TAPE PLASTIC ON THE DOOR. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO TRY AND FIX THESE PROBLEMS. I JUST DON'T KNOW WHY THIS SERIES OF 2009 JOURNEYS WERE NOT RECALLED. WE ARE SCARED TO EVEN DRIVE THE JOURNEY ESPECIALLY BECAUSE OF THE LOST POWER ISSUE AND...
THE CAR WILL NOT START. IT COMES WITH A FAULTY WIN MODULE THAT HAS GIVEN MANY CONSUMERS GRIEF. THE CAR HAS LEFT ME STRANDED BEFORE DUE TO THE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LAMPS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT ONCE SHE TURNED THE VEHICLE OFF AND BACK ON IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. WHEN THE AIR CONDITIONING OR POWER WINDOW SWITCH WAS ACTIVATED, THE VEHICLE WOULD THEN START. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 91,000.
THE VEHICLE KEEPS OVERHEATING. I'VE ADDED COOLANT. THERE DOESN'T SEEM TO BE A LEAKAGE STAIN IN THE GARAGE OR DRIVEWAY. IT HAPPENED YESTERDAY AFTER LEAVING THE OFFICE FOR LUNCH. I BARELY MADE IT HOME BEFORE THE JOURNEY COMPLETELY SHUT DOWN. I ALLOWED THE ENGINE TO COOL OFF, ADDED COOLANT, AND IT WOULDN'T RESTART. I TOOK A DIFFERENT CAR BACK TO WORK AND WAS ABLE TO START THE JOURNEY UPON RETURNING HOME. I LET IT SIT OVERNIGHT AND IT STARTED RIGHT UP THIS MORNING. HOWEVER, UPON DRIVING 15 MINUTES DURING LUNCH TODAY, IT OVERHEATS AGAIN. THE RED WARNING LIGHT APPEARED AND THE DING SOUNDED. THE JOURNEY COASTED INTO MY OFFICE PARKING SPOT WHERE IT WILL STAY UNTIL I LEAVE THIS EVENING. HOPEFULLY, AFTER ADDING MORE COOLANT, I'LL AT LEAST BE ABLE TO MAKE IT HOME. I WILL BE TRADING THIS VEHICLE IN ASAP! PS. THE TIRE PRESSURE LIGHT IS ALWAYS ON,...
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A SUDDEN LOSS OF POWER AND SMOKE WAS SEEN COMING FROM THE END OF THE VEHICLE. ALSO, THE CONTACT STATED THAT THE LOW OIL PRESSURE AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER : 08V247000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE. *TR
RECENTLY MY 2009 DODGE JOURNEY HAS BEEN EXPERIENCING STARTING PROBLEMS. AT FIRST I THOUGHT IT WAS THE BATTERY BECAUSE IT WOULD START BY JUMP STARTING IT. THEN IT BECAME PROGRESSIVELY WORSE, AND I HAD THE BATTERY CHANGED. THAT WORKED FOR ABOUT A WEEK, THEN THE PROBLEM BEGAN GETTING WORSE. YOU WOULD DRIVE THE CAR FOR ABOUT 10 TO 15 MIN, TURN IT OFF AND WHEN YOU COME BACK IT WOULD NOT START. AFTER A FEW TRIES IT WOULD FINALLY START. WHEN IT DID HAPPEN IF YOU WAITED FOR 10 MIN OR SO IT WOULD START RIGHT UP. THEN ONE MORNING I DROVE 7 MILES AND HAD TO TURN THE CAR OFF, CAME BACK AND IT WOULD NOT START. TRIED FOR 10 TO 15 MIN AND EVEN TRIED TO JUMP START IT WITH NO LUCK. I PROCEEDED TO GET A RIDE TO WORK, THEN CAME BACK THAT NIGHT AND IT STARTED...
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 83,000. *TR
WHILE DRIVING TO WORK THE ENGINE STARTED MAKING A CLUNKING NOISE I STOPPED AND CHECKED UNDER THE HOOD THE OIL WAS VERY LOW IT WAS NOT READY FOR AN OIL CHANGE YET AND NO LIGHTS CAME ON I PARKED IT AND CALLED TO HAVE IT TOWED, THE DEALER SAYS IT IS NOT COVERED UNDER THE FACTORY WARRANTY BECAUSE IT DOES NOT TRANSFER FROM THE ORIGINAL OWNER I BOUGHT IT USED, THERE IS ABSOLUTELY NO REASON FOR THIS TO HAPPEN ON A NEWER LOWER MILEAGE CAR AND TO NOT HAVE CHRYSLER STAND BEHIND IT IS UNHEARD OF. I HAVE COMPLETED ALL REQUIRED MAINTENANCE ON A TIMELY BASIS. *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN DRIVING 60 MPH, SHE WOULD HEAR AN ABNORMAL NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER TRANSFER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 57,563.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL MINUTES AND ON SOME OCCASIONS THE VEHICLE WOULD HAVE TO BE TOWED. THE VEHICLE WAS INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 38,000....UPDATED 04/25/13 *BF THE CONSUMER STATED THE DEALER FLASHED THE POWER CONTROL MODULE AND ADVISED TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE FAILURE WAS CONSTANT OR THE CODE REMAINED ON. UPDATED 05/31/2013 *JS
AS I WAS DRIVING HOME FROM WORK AND TURNING INTO MY NEIGHBORHOOD I NOTICED SMOKE COMING FROM THE BACK OF MY CAR AS I LOOKED IN THE REARVIEW MIRROR. THERE WERE NO WARNING LIGHTS ON OTHER THAN MY GAS LIGHT WHICH HAD JUST COME ON ABOUT A MILE BEFORE. I PULLED INTO MY PARKING SPACE AND THE CAR IMMEDIATELY BEGAN SMOKING FROM THE UNDERNEATH THE HOOD, ENOUGH TO ALERT ALL OF THE NEIGHBORS WHO CAME OUT THINKING A HOUSE WAS ON FIRE. I SAW FLAMES COMING FROM THE HOOD ON THE PASSENGER SIDE AS I WAS EXITING THE CAR. ABOUT A MINUTE AFTER I GOT OUT OF THE CAR, THERE WAS A LOUD EXPLOSION FROM UNDERNEATH THE HOOD, AND THE CAR STARTED TO KICK OUT MORE SMOKE THAN BEFORE. MY NEIGHBOR CAME OVER TO OPEN THE HOOD AFTER A FEW MINUTES. THERE WERE NO MORE FLAMES, BUT THE HEAT SHIELD...
ENGINE FAILS INTERMITTENTLY TO STARTS AFTER STOPPING CAR. PROBLEM SEEMS TO HAPPEN MORE OFTEN WHEN CAR IS HOT...AFTER RUNNING CAR FOR A LONG TIME. CAR HAD TO BE TOWED ONCE..BUT ALL OTHER TIMES WHEN ENGINE COOLS DOWN ENGINE STARTS. ALL LIGHTS COMES ON, BUT IGNITION DOES NOT TURN OVER....ENGINE ALSO HAS A CLATTERED NOISE COMING FROM THE ENGINE FROM TIME TO TIME. *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ALSO, THE CONTACT STATED THE FAILURE OCCURS INTERMITTENTLY WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC ON SEVERAL OCCASIONS FOR THE SAME FAILURE WERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE NOT BEING INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 69,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FOUR TIMES BECAUSE IT SPORADICALLY FAILED TO START. THE DEALER WOULD PERFORM A DIAGNOSTIC TEST EACH TIME BUT WAS NEVER ABLE TO GENERATE ANY FAILURE CODES OR PROVIDE AN EXPLANATION FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 67,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT THE STARTED WAS REPLACED HOWEVER, THE FAILURE VEHICLE WAS NOT TAKEN TO THE DEALER AND WAS NEITHER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,200.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A INDEPENDENT MECHANIC FOR DIAGNOSIS BUT NO FAILURE WAS DETERMINED. THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE DEALER WAS NOTIFIED AND GAVE THE CONTACT SEVERAL POSSIBLE CAUSES FOR THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED AND ADVISED THAT THEY WOULD LOOK INTO THE WIRELESS CONTROL MODULE BUT OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,116.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 129,709.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT REPLACED THE VEHICLE BATTERY AND THE KEY BATTERIES BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 71,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT WOULD NOT TURN OVER. THE CONTACT TRIED APPROXIMATELY TWELVE TIMES BEFORE IT STARTED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THEY ALSO INFORMED HER THAT SHE SHOULD BRING THE VEHICLE IN WHEN IT WON'T START. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000.
WHEN I BOUGHT MY CAR IN 2009. I NOTICED THAT MY BRAKES SQUEAKED WHEN I STOP I TOOK IT BACK TO THE DEALERSHIP, I WAS TOLD THAT NOTHING WAS WRONG. KEEP COMPLAINING ALL THE TIME, THEN THE VIBRATION STARTED AND I NEEDED ROTORS AND BRAKES. THE AFTERMARKET BRAKES DOESN'T FIT HAD TO REPLACE THEM WITH THE DEALERSHIP BRAKES. HAD TO REPLACE A TWO TIRE SENSORS. HAD TO HAVE MY ROTORS RESURFACED WILL NEED NEW ROTORS. RECENTLY THE ENGINE COOLANT OVERHEATING LIGHT CAME ON. THE FAN STOP WORKING ITS ELECTRICAL THE MECHANIC CAN'T FIGURE OUT WHY IT STOP. MY CAR SOMETIMES DOESN'T START, TOOK IT TO A MECHANIC. NO REASON WHY. WHEN MY AIR IS ON IT TAKES THE CAR LONGER TO GAIN SPEED ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WHERE I PURCHASED IT AND DODGE. BOTH WERE RUDE AND DIDN'T OFFER ANY HELP. I PURCHASED THE EXTENDED WARRANTY AND...
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN ABNORMAL CLICKING HEARD FROM THE ENGINE AS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE WAS TEST DRIVEN BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO TESTED THE STARTER, ALTERNATOR AND BATTERY, IN WHICH NONE WERE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS 41,000.
PURCHASED VEHICLE IN 2010, TEST DROVE VEHICLE ASKED DEALER TO CHECK THE FOLLOWING COMPONENTS ENGINE, BRAKES, TRANSMISSION. DEALER TOOK CAR TO A REPAIR PLACE STATED EVERYTHING WAS FINE, WENT ON WITH PURCHASE. HAD A OIL CHANGE NOT LONG AFTER PURCHASE FACILITY MENTIONED FRONT AND REAR BRAKES, ROTORS AND CALIPERS WERE BAD..WHICH I HAD NOTICED PEDAL TO BRAKES WERE NOT ENGAGING PROPERLY, SEVERE SAFETY ISSUE. TOOK TO A SECOND BRAKE REPAIR SAME PROBLEM.(S) ON OCCASION ENGINE STALLS WHILE DRIVING, SOMETIMES WILL NOT START AT ALL. SOME ELECTRICAL COMPONENTS DO NOT WORK IN THE VEHICLE. THEN DRIVING VEHICLE HOME FROM STORE TRANSMISSION DIES, CAR WILL NOT GO OVER 20 MILES, ALMOST HIT FROM BEHIND BY ANOTHER VEHICLE DUE TO SUDDEN LOSS OF SPEED LUCKILY ABOUT TWO MINUTES FROM HOME. PARKED VEHICLE FOR A FEW HOURS CAR WOULD NOT GO IN PARK OR REVERSE. TOOK VEHICLE TO TRANSMISSION REPAIR, TRANSMISSION TECH EXAMINES TRANSMISSION,...
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
I PURCHASED A 2009 DODGE JOURNEY NEW IN 2008. FOR THE MOST PART DID NOT HAVE ANY PROBLEMS WITH THE VEHICLE UNTIL MAY OF 2012. BEGINNING IN MAY 2012, THE CAR WILL INTERMITTENTLY NOT START. WHEN ATTEMPTING TO START THE CAR ALL I HEAR IS A "CLICK." MY HUSBAND IS A MECHANIC AND HAS CHECKED ALL CONNECTIONS, AS WELL AS REPLACED THE RELAYS. THE DEALERSHIP IS UNABLE TO DUPLICATE THE PROBLEM. THIS HAS OCCURRED AT LEAST 12 TIMES IN APPROX. 2 MONTHS. IT IS GETTING PROGRESSIVELY WORSE WITH NO SOLUTION AVAILABLE. *TR
MAY 13TH, VEHICLE WOULD NOT START, LIGHTS COME ON, RADIO, BUT NOTHING FROM ENGINE. HAD AAA JUMP TRUCK AND INSTALLED NEW BATTERY AT SEARS. MAY 14TH VEHICLE WOULD NOT START AGAIN! LIGHTS COME ON, RADIO, BUT ENGINE WILL NOT START. TOOK TO REPAIR PLACE, THEY REPLACE SPARK PLUGS, CLEANED THROTTLE. MAY 22ND BACK TO REPAIR SHOP, VEHICLE WILL NOT START, SAME EXACT ISSUES. REPLACED FUEL PUMP. THEY CALLED DEALERSHIP AND THEY SAID NO WARRANTY AND THEY HAD NO IDEA WHAT THE ISSUE WAS WITH TRUCK. MAY 29TH VEHICLE HAVING SAME ISSUES, DAILY IT TAKES 15 TO 30 MINUTES FOR IT TO START. TAKE BACK TO REPAIR SHOP AND THEY REPLACED THE FUEL PUMP AGAIN. STILL DAILY THE TRUCK STARTS WHEN IT WANTS TO. SAME ISSUE WHEN YOU ENGAGE THE KEY, LIGHTS AND RADIO WORK, POWER IS THERE, BUT ENGINE WILL NOT START. NOW DRIVER WINDOW WILL NOT WORK. INFORMED THAT...
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE BRAKING AT 55 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE OCCURRED AT LEAST FOUR TIMES AND EACH TIME THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. ALSO, THE ENGINE WOULD TAKE AT LEAST A COUPLE OF MINUTES BEFORE STARTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD NOTIFIED NHTSA. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,115 AND THE CURRENT MILEAGE WAS 47,000. THE CONSUMER WAS INFORMED, THE VEHICLE HAD A HISTORY OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS DUE TO THEM BEING TOO SMALL AND THIN TO HANDLE THE BRAKING DUTIES REQUIRED BY THE SIZE AND WEIGHT OF THE VEHICLE. UPDATED 08/13/12
TODAY AFTER A SHORT TRIP, THE ENGINE REFUSED TO START. IT CLICKED, BUT NOTHING. EVERYTHING ELSE WORKED. DOORS LOCKED AND UNLOCKED, WINDOWS OPENED AND CLOSED, BUT AS FOR THE STARTER, NOTHING. THIS IS THE 3RD TIME THE CAR HAS REFUSED TO START FIRST TIME. BOTH OTHER TIMES WERE LESS THAN A YEAR AGO. THE DEALER HAS NOT YET BEEN CONTACTED, SO I DON'T KNOW WHAT IT WILL DO. A FEDERAL COMPLAINT WILL BE FILED AND A LINK TO THIS SITE WILL BE PROVIDED. 45 OR 46 SIMILAR COMPLAINTS ARE FAR TOO MANY FOR THIS NOT TO RECEIVE SERIOUS ATTENTION. THE FOLLOWING LINK SHOWS 45 OTHER SIMILAR COMPLAINTS. HTTP://WWW.CARCOMPLAINTS.COM/DODGE/JOURNEY/2009/ELECTRICAL/ENGINE_WONT_TURN_OVER.SHTML.M *TR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC ADVISED THE CONTACT THAT THE COOLANT ENGINE RECOVERY TANK WAS FRACTURED AND WOULD HAVE TO BE REPLACED. THE CONTACT STATED THERE WAS AN ORANGE SPOT THAT LOOKED LIKE THE AREA WAS BURNED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,260.
TL* THE CONTACT OWNS 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO STOP ON THE SHOULDER OF THE ROAD AND RESTART THE VEHICLE. THE FAILURE HAPPENED THREE TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/21/12*LJ
ENGINE FAILS TO START. WHEN I TURN ON THE KEY NOTHING HAPPENS. AFTER SEVERAL TURN OF THE KEYS FINALLY THERE IS IGNITION. LAST NIGHT AS MY WIFE WAS DRIVING HOME THE CAR DIES OUT AND SHE LOST HYDRALICS, SO THE BRAKES DIDN'T WORK AND SHE IS LUCKY THAT SHE DID NOT CRASH AND KILL HERSELF OR SOMEONE ELSE. I HAVE HAD THE CAR IN FOR CALLIPER AND BRAKE REPLACEMENT FOR BOTH THE FRONT 22,000 MILES AND REAR 28,000. THE IGNITION STARTING PROBLEM 3 TIMES. *JS
Other 2009 DODGE JOURNEY Problem Areas
Electrical System
742 complaints
Air Bags
265 complaints
Service Brakes Hydraulic
187 complaints
Service Brakes
106 complaints
Power Train
87 complaints
Unknown Or Other
84 complaints
Steering
71 complaints
Tires
33 complaints
Vehicle Speed Control
33 complaints
Wheels
30 complaints
Electronic Stability Control Esc
23 complaints
Engine And Engine Cooling
19 complaints
Visibilitywiper
19 complaints
Tirespressure Monitoring And Regulating Systems
13 complaints
Exterior Lighting
12 complaints
Service Brakes Electric
12 complaints
Electrical Systemignition
11 complaints
Power Trainautomatic Transmission
11 complaints
Suspension
11 complaints
Structure
10 complaints
Fuelpropulsion System
9 complaints
Latcheslockslinkages
9 complaints
Seat Belts
9 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
9 complaints
Equipment
8 complaints
Structurebody
8 complaints
Tiresvalve
8 complaints
Service Brakes Hydraulicfoundation Componentsdiscpads
7 complaints
Suspensionfront
7 complaints
Visibility
7 complaints
Electrical Systemwiring
6 complaints
Seats
6 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
5 complaints
Service Brakes Air
5 complaints
Engine And Engine Coolingengine
4 complaints
Visibilitypower Window Devices And Controls
4 complaints
Air Bagssidewindow
3 complaints
Electrical Systemignitionswitch
3 complaints
Electrical Systemstarter Assembly
3 complaints
Equipment Adaptivemobility
3 complaints
Interior Lighting
3 complaints
Parking Brake
3 complaints
Structurebodydoor
3 complaints
Traction Control System
3 complaints
Air Bagsfrontal
2 complaints
Electrical System12v24v48v Battery
2 complaints
Suspensionrear
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Electrical Systemhorn
1 complaint
Electrical Systemignitionmodule
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectricalradiotape Deckcd Etc
1 complaint
Equipmentrecreational Vehicletrailer
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Gasoline
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Steeringhydraulic Power Assisthose Piping And Connections
1 complaint
Suspensionfrontstabilizer Bar
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
1 complaint
Wheelsrim
1 complaint