NHTSA Complaint #10467227 — 2009 DODGE JOURNEY

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE BRAKING AT 55 MPH, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. THE FAILURE OCCURRED AT LEAST FOUR TIMES AND EACH TIME THE DEALER HAD TO REPLACE THE ROTORS AND BRAKE PADS. ALSO, THE ENGINE WOULD TAKE AT LEAST A COUPLE OF MINUTES BEFORE STARTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT SHOULD NOTIFIED NHTSA. THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,115 AND THE CURRENT MILEAGE WAS 47,000. THE CONSUMER WAS INFORMED, THE VEHICLE HAD A HISTORY OF PREMATURE WEAR OF THE BRAKE PADS AND ROTORS DUE TO THEM BEING TOO SMALL AND THIN TO HANDLE THE BRAKING DUTIES REQUIRED BY THE SIZE AND WEIGHT OF THE VEHICLE. UPDATED 08/13/12