NHTSA Complaint #10604944 — 2009 DODGE JOURNEY

FIRST INCIDENT WAS SOMETIME IN APRIL 2014. WHILE DRIVING THE ENGINE STALLED (TURNED OFF) THREE TIME DARING THAT SAME DAY. I SUBMITTED AN INCIDENT REPORT TO THIS OFFICE. CALLED DODGE CORPORATE OFFICE AND SPOKE TO A REPRESENTATIVE NAMED [XXX]. SHE HELP US GET THE LOCAL DEALERSHIP FIX THE PCM FLASH THROTTLE BODY, WHICH THE DEALERSHIP STATED WAS CAUSING THE PROBLEM. DODGE HAS A RECALL ON FOR THIS PCM PROBLEM ON THE 2010 AND SOME 2009 JOURNEY MODELS. MY VIN NUMBER WAS NOT COVERED ACCORDING TO DODGE, BUT NOT VIN NUMBERS ARE STATED ON THE RECALL NOTES. THE SECOND INCIDENT HAPPEN AROUND A WEEK AN HALF AFTER THE FIRST ONE AND AFTER THE DEALERSHIP SAY IT WAS FIXED AND SAFE TO DRIVE. MY WIFE WAS DRIVING WITH THE KID ON BOARD AND WHILE EXITING THE FREEWAY, THE ENGINE STALLED (TURNED OFF) AND HAD TO USE THE EMERGENCY BRAKE TO AVOID HIT OTHER CARS. CALLED [XXX] AT CORPORATE AND TOOK CAR BACK TO DEALERSHIP. DEALERSHIP NOW IS SAYING THE PROBLEM IS THE WIN MODULE, WHICH AGAIN IS ON THE RECALL FOR THE 2010 JOURNEY, BUT NOT ON THE 2009. ASKED DEALERSHIP MANAGER ([XXX]) IF THIS WOULD FIX THE PROBLEM. HE STATED HE IS NOT SURE, BUT THAT IS THE NEXT DIAGNOSTIC STEP TO TAKE. I ALSO ASKED HOW MUCH IT WOULD COST TO FIX HE STATED $700 AND THEY WOULD NOT COVER IT, BECAUSE MY VIN NUMBER IS NOT COVERED UNDER THE RECALL. [XXX] AT CORPORATE WAS TRYING TO REDUCE PRICE, BUT DEALERSHIP IS NOT WILLING TO WORK WITH DODGE CORPORATE. MISTY AUTHORIZED A RENTAL CAR, I'M HAVING TO PAY FOR THE INSURANCE INCASE I HAVE AN ACCIDENT. THIS NEEDS TO BE INVESTIGATED AND ALL 2008, 2009, AND 2010 NEED TO BE COVERED UNDER THE RECALL. ALL MODELS ARE HAVING THE SAME PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR