NHTSA Complaint #10468155 — 2009 DODGE JOURNEY
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10468155 |
| Vehicle | 2009 DODGE JOURNEY |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,486 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
MAY 13TH, VEHICLE WOULD NOT START, LIGHTS COME ON, RADIO, BUT NOTHING FROM ENGINE. HAD AAA JUMP TRUCK AND INSTALLED NEW BATTERY AT SEARS. MAY 14TH VEHICLE WOULD NOT START AGAIN! LIGHTS COME ON, RADIO, BUT ENGINE WILL NOT START. TOOK TO REPAIR PLACE, THEY REPLACE SPARK PLUGS, CLEANED THROTTLE. MAY 22ND BACK TO REPAIR SHOP, VEHICLE WILL NOT START, SAME EXACT ISSUES. REPLACED FUEL PUMP. THEY CALLED DEALERSHIP AND THEY SAID NO WARRANTY AND THEY HAD NO IDEA WHAT THE ISSUE WAS WITH TRUCK. MAY 29TH VEHICLE HAVING SAME ISSUES, DAILY IT TAKES 15 TO 30 MINUTES FOR IT TO START. TAKE BACK TO REPAIR SHOP AND THEY REPLACED THE FUEL PUMP AGAIN. STILL DAILY THE TRUCK STARTS WHEN IT WANTS TO. SAME ISSUE WHEN YOU ENGAGE THE KEY, LIGHTS AND RADIO WORK, POWER IS THERE, BUT ENGINE WILL NOT START. NOW DRIVER WINDOW WILL NOT WORK. INFORMED THAT WE NEED BRAKES AND ROTORS FOR FRONT OF TRUCK IN MAY AND NO WARNING LIGHT, JUST SEVERE SHAKING WHEN YOU ARE BRAKING. SCARED TO DRIVE THE VEHICLE FOR FEAR OF BEING STRANDED OR FAILURE OF BRAKING SYSTEM. *JS
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