2000 DODGE DURANGO Suspensionfrontcontrol Armupper Ball Joint Problems

AT 38000 MILES CONSUMER REPLACED PASSENGER AND DRIVER SIDE UPPER AND LOWER BALL JOINTS. AT 84000 MILES TECHNICIAN INDICATED NEEDED TO BE REPLACE ALL FOUR BALL JOINTS. *NM

BALL JOINTS. UPON ROUTINE MAINTENANCE AND REPORTS OF FAILURES ON THE DODGE DURANGOS I RECENTLY CHECK THE FRONT SUSPENSION ON MY PERSONAL VEHICLE TO FIND THREE OF THE FOUR BALL JOINTS WITH EXTENSIVE WEAR. ONE TO THE POINT WHERE SEPARATION IS POSSIBLE. BEING IN THE REPAIR AND MAINTENANCE INDUSTRY FOR OVER 25 YEARS I FIND DODGES RESPONSE TO THIS MATTER NOT TO BE COMPLETELY CORRECT. DODGE CLAIMS A FRONT END NOISE SHOULD BE HEARD AND THAT SEPARATION WILL ONLY OCCUR WITH SHARP HARD TURNS IS NOT ALWAYS THE CASE. THEY CLAIM THE DESIGN OF THE CONTROL ARMS MAKE IT ALMOST IMPOSSIBLE TO SEPARATE WOULD ONLY HOLD TRUE IF SPRING PRESSURE WAS APPLIED ON THE UPPER CONTROL ARM, WHICH IT HAS NONE. THEY CLAIM THAT WATER WASHES THE LUBRICANT OUT OF THE JOINT. IF THE JOINT HAD BEEN PRODUCED PROPERLY WATER SHOULD NOT BE ABLE TO ENTER THE JOINT, IF THE...

WHILE DRIVING A POPPING NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

WHILE DRIVING CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR, AND VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE PASSENGER FRONT TIRE FELT OFF. VEHICLE WAS TOWED HOME. THE FRONT PASSENGER UPPER BALL JOINT BROKE. *AK

HEARD SQEAKING IN THE FRONT END FOR THE PAST YEAR. BROUGHT IN VEHICLE TO DEALER TODAY 5/12/04 FOR NEW TIRES AND BRAKES. WHEN CART WAS HOISTED ON LIFT FRON RIGHT TIRE FELL OFF DUE TO BALL JOINT SEPERATION AND FAILURE. DEALER STAED FRONT LEFT WAS ALSO BAD

SHAKING WHEN DRIVING AT ALL SPEEDS. TOOK VEHICLE INTO DEALERSHIP. UPPER AND LOWER BALL JOINTS BAD, LOOSE TIE ROD ENDS,SWAY BAR BUSINGS GONE BAD. PAID TO HAVE DEALERSHIP FIX VEHICLE DUE TO NO RECALL ISSUED. *LA

I WAS MAKING A LEFT HAND TURN ACROSS 2 LANES OF TRAFFIC INTO A PARKING LOT. THERE WAS A SMALL DIP AT THE ENTRANCE AND THEN THE AREA LEVELED OFF. I WAS GOING ABOUT 10MPH AND AS MY FRONT END CAME OUT OF THE DIP, THE FRONT RIGHT SIDE OF MY VEHICLE COLLAPSED. I WAS TOWED TO THE DEALER. AFTER THE DAMAGE SURVEY WAS COMPLETE, I WAS TOLD THE BALL JOINT HAD FAILED. THERE WAS EXTENSIVE DAMAGE TO THE WHEEL, AXEL, BRAKES AND BALL JOINT. THE BALL JOINTS WERE PREVIOUSLY INSPECTED IN JAN 2004. I WAS TOLD BY THE DEALER THAT THEY WERE FINE. *LA

-RATTLING NOISE STARTED ON THE FRONT OF VEHICAL. -UPPER BALL JOINTS WHERE FOUND BY A MACHANIC -NEW UPPER BALL JOINTS WHERE REPLACE ON BOTH LEFT AND RIGHT OF VEHICAL AFTER 65,000 AT A COST OF OVER $450.00. *AK

I WATCHED THE SHOW ON CBS ABOUT DODGE DURANGO'S HAVING A PROBLEM WITH THE FRONT BALL JOINTS IN THEIR VEHICLES AND TO DATE THEY HAVE HAD 79 "INCIDENTS" RELATING TO THE FRONT END/BALL JOINTS AND CHRYSLER HAS NOT PUT OUT A RECALL FOR THE VEHICLE. I HAVE BEEN STATIONED IN GUANTANAMO BAY, CUBA FOR THE LAST THREE YEARS AND I FINALLY GOT A CHANCE TO TAKE MY 2000 DURANGO IN FOR SOME MUCH NEEDED WORK SINCE ARRIVING BACK IN THE STATES. I TOLD THEM I HAD NOISE COMING FROM THE FRONT END OF MY VEHICLE. WE HAVE HEARD THIS NOISE FOR ABOUT SIX MONTHS AND THEN I SAW THE SHOW IN CBS ABOUT THREE WEEKS AFTER ARRIVING BACK IN THE STATES. LOW AND BEHOLD, YOU CAN ADD OUR VEHICLE TO THE LIST OF PROBLEMS. WE HAD TO HAVE ALL OUR FRONT BALL JOINTS REPLACED ALONG WITH OTHER FRONT END WORK....

WHILE DRIVING AT 20 MPH, THE CONSUMER STOPPED AT A STOP SIGN. THE CONSUMER MADE A LEFT TURN AND THE RIGHT FRONT WHEEL SEPARATED FROM THE AXLE. A MECHANIC DETERMINED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK *SC *JB

BALL JOINTS HAVE FAILED AND VEHICLE HANDLES ERRATICALLY. DOES NOT MAINTAIN A STRAIT LINE WHILE DRIVING.*AK

UPPER BALL JOINTS FAILED ON VECHILE.*AK

UPON EXAMINING THE TIRES TO FIND CAUSE OF PULL WHILE DRIVING NOTICED EXCESSIVE WEAR ON THE INNER TREAD OF THE RIGHT FRONT TIRE. WHEN LOOKING UNDER THE VEHICLE, NOTICED THE UPPER RIGHT BALL JOINT NEARLY COLLAPSED. TOOK TO DEALER AND THEY CONFIRMED, NEEDS REPLACING AS IT IS PREMATURELY WORN. VEHICLE HAS JUST 50,000 MILES AND NONE OF THE MILES ARE OFF ROAD. THEY ARE HIGHWAY AND BACK/FORTH TO WORK MILES ONLY. *AK

HAD TO REPLACE THE UPPER BALL JOINT ON MY 2000 DODGE DURANGO. WAS INFORMED THAT THE WHEELS WERE ABOUT TO SEPERATE FROM THE VEICLE, WHICH PUT ME, MY HUSBAND AND TWO CHILDREN IN SEVER DANGER. I HAVE THE PARTS OF THE DEFECTIVE PRODUCT THAT WAS GIVEN BACK TO ME WHEN THE VEICLE WAS SERVICED. *AK

CONSUMER QUESTIONED WHY THE UPPER BALL JOINTS ON THE DURANGO WERE NOT BEING RECALLED, WHEN HE HIMSELF HAD TO REPLACE HIS OWN. *PH *JB

DURING A VEHICLE INSPECTION, THE INSPECTOR FOUND THAT THE UPPER AND LOWER BALL JOINTS WERE WORN OUT. THE UPPER AND LOWER BALL JOINTS WERE REPLACED. *AK *SC *JB

WHILE DRIVING THE VEHICLE'S STEERING BOX BROKE WITHOUT WARNING. AS A RESULT THE VEHICLE LOST CONTROL ENDING UP IN A DITCH. NO REPORT OF AIRBAG DEPLOYMENT OR INJURIES.*MR

TOOK MY 2000 DODGE DURANGO INTO SHOP TO CHECK FRONT SUSPENSION DUE TO CRACKING NOISE AND GRINDING IN WHEELS. WAS TOLD THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE HAS 34,000 MILES ON IT THESE BALL JOINTS SHOULD NOT NEED REPLACING AT 34,000 MILES. THE MECHANIC STATED THERE IS A DEFECT IN DODGE BALL JOINTS ON THE DURANGOS AND THAT IT IS NOT SAFE TO DRIVE AS IS. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THESE DEFECTIVE BALL JOINTS. *LA

2000 DODGE DURANGO VIN#YF159461 IS IN FOR BRAKE REPAIRS. THE DEALER MANHATTAN DODGE 711 ELEVENTH AVE NY NY 10019 212-765-6633 CLAIMS I NEED A NEW MASTER CYLINDER. THEY CLAIM THAT MY BALL JOINTS ON BOTH SIDES FRONT NEED TO BE REPLACED. I HAVE HEARD ABOUT THE INVESTIGATION. AS I AM CHOOSING TO REPLACE THEM FOR MY PERSONAL SAFETY, I WILL COLLECT THE OLD ONES IF THE NHTSA WOULD LIKE THEM, PLEASE LET ME KNOW. *LA

BALL JOINTS FAILED AT 80000 MILES ON MY 2000 4X4 DODGE DURANGO. NOTICED THE STEERING WAS EXCEPTIONALLY LOOSE, SO I FOLLOWED CHRYSLER'S SERVICE PROCEDURE FOR CHECKING BALL JOINTS. DIAL INDICATOR SHOWED .287 INCH OF PLAY ON THE RIGHT SIDE, .220 INCH ON THE LEFT SIDE. I REPLACED BOTH USING MOOG BALL JOINTS.*AK

ADVISE CHRYSLER AGAIN MY BALL JOINTS ARE WORN AND WILL NOT PASS A STATE SAFETY INSPECTION. THE WHEELS COULD BE VERTICALLY MOVED UP AND DOWN. THE MECHANIC SHOOK THE WHEEL AND THE BALL JOINT CAME OFF. IF I WOULD HAVE BEEN DRIVING THIS, I WOULD HAVE ENCOUNTERED A MAJOR FATAILITY.*AK

WHILE DRIVING 25 MPH VEHICLE VIBRATED FROM THE FRONT DRIVER'S SIDE. ALSO, CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT THE UPPER BALL JOINTS FAILED. *AK

THE VEHICLE'S LOWER BALL JOINTS FAIL WITHOUT WARNING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE CONSUMER HAD REPLACED THE UPPER AND LOWER BALL JOINT 6 MONTHS PRIOR TO THE SECOND FAILURE. THE LOWER BALL JOINTS WERE SO BAD THAT THE ONE ON THE DRIVER'S SIDE WAS ABOUT TO FALL OFF. THE CONSUMER FEELS THESE NEED TO BE RECALLED. *NM

I HAD MY 2000 DODGE DURANGO INSPECTED FOR UPPER BALL JOINT FAILURE. THE DEALER FOUND EXCESS PLAY IN THE UPPER BALL JOINTS AND RECCOMENDED REPLACEMENT AT 68,000 MILES. THIS PROBLEM NEEDS A RECALL BEFORE INJURIES AND DEATHS OCCOR. DEALER STATED THAT THE PROBLEM IS MORE PRONE TO VEHICLES DRIVEN IN A SALT ENVIRONMENT, BUT THERE IS NONE USED WHERE THIS VEHICLE HAS BEEN DRIVEN.

THE VEHICLE WAS TAKEN TO THE DEALER TO GET NEW TIRES. THE DEALER COULD NOT ALIGN THE FRONT END DUE TO METAL FATIGUE OF THE UPPER BALL JOINTS. THE UPPER BALL JOINTS WERE REPLACED. PLEASE PROVIDE THE VIN# ALONG WITH ANY ADDITIONAL INFORMATION. *NM

WORN UPPER AND LOWER BALL JOINTS IN MY DODGE DURANGO (2000) 4X4 WITH 49,600 MILES ON IT. *AK

ODD STEERING FEEL AND INTERMITIN NOISE WAS COMING FROM THE FRONT END. AFTER TAKING THE VEHICLE TO MY LOCAL MECHANIC IT WAS OUND THAT THE LOWER BALL JOINTS ON THE VEHICLE (2000 DODGE DURANGO) WERE COMPLETELY WORN OUT READY TO SEPARATE. ALSO THE UPPER BALL JOINTS HAD WORN TO THE POINT OF REPLACEMENT. VEHICLE WAS UNSAFE TO DRIVE WITHOUT THE NECESSARY REPAIRS MADE. *AK

UPPER BALL JOINT EXCESSIVE WEAR REPORTED BY ASI CERTIFIED MECHANIC NEEDS TO BE REPLACED. CHECK WITH DODGE FOR SAFETY RECALL, THE BALL JOINT SHOULD NOT BE THIS WORN DOWN WITH LOW MILEAGE.*AK

UPPER BALL JOINT SIGNIFICANTLY AND PREMATURELY WORN. CAUSED SEVERE TIRE DAMAGE TO NEW TIRES. I'M AFRAID FOR MY FAMILY'S SAFETY.*AK

BALL JOINTS WERE WORN ON MY 2000 DODGE DURANGO. WHEN GOING OVER ANY BUMPS, THE FRONT END SOUNDED LIKE IT WAS COMING APART. I TOOK IT TO MY LOCAL DEALERSHIP AND THEY TOLD ME THE BALL JOINTS WERE WORN.*AK

I OWN A 2000 DODGE DURANGO,[XXX] THIS VEHICLE HAS BOTH UPPER BALL-JOINTS SEVERELY WORN. *NM UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UPPER BALL JOINTS BROKE WITHOUT WARNING. AS A RESULT, WHEN TURNING THE STEERING WHEEL JERKED BACK AND FORTH. *AK

CONSUMER TOOK VEHICLE TO FOR A TIRE CHECK, AND IT WAS DETERMINED THAT THE BALL JOINTS WERE DEFECTIVE. *AK

WHILE DRIVING STEERING WHEEL WAS LOOSE, CAUSING THE VEHICLE TO DRIFT ALL OVER THE ROAD. DEALER DETERMINED THAT TWO UPPER BALL JOINTS FAILED. *AK

THE UPPER AND LOWER BALL JOINTS FAILED AT 80,000 MILES. *AK *SC *JB

WE OWN A 2000 DODGE DURANGO AND SAW SEVERAL NEWSCASTS ABOUT THE FAILING BALL JOINTS. WE TOOK OUR VEHICLE TO THE DEALERSHIP WHERE WE PURCHASED THE CAR AND WE ALSO HAVE A FAILING BALL JOINT. LUCKILY, WE WERE NOT IN AN ACCIDENT BUT WE ARE BEING CHARGED OVER $400 FOR THIS DEFECT. OUR CAR ONLY HAS 50K MILES ON IT. WE KNOW THIS IS A CHRONIC PROBLEM WITH THE DURANGO AND WOULD LIKE CHRYSLER TO ISSUE A RECALL AND WANT OUR COMPLAINT NOTED.. *AK

2000 DODGE DURANGO 4X4 5.9L ENGINE, UPPER BALL JOINTS ARE SO BAD MY MECHANIC SAID THE VEHICLE IS NOT SAFE TO DRIVE.*AK

SAFETY PROBLEMS WITH DODGE DURANGO INCLUDING REPLACING BALL JOINT TWICE IN 4 YEARS, REPALCING FRONT ROTERS TWICE IN 4 YEARS, COMPLAINING ABOUT PROBLEMS WITH BRAKES AND THE TRANSMISSION. THIS VEHICLE FAILED TWO SAFETY INSPECTIONS FOR THESE PROBLEMS. THESE ARE SERIOUS SAFETY CONCERNS AND HAVE BEEN DOWN PLAYED WHEN I HAVE TAKEN MY CAR IN AND I HAVE NOT BEEN NOTIFIED OF THE SERIOUSNESS AND THAT THESE ARE REOCCURING PROBLEMS WITH THE DURANGO . YET THE DEALERSHIP AND CHRYSLER WANT TO CLAIM NO RESPONSIBILITY.*AK

THE UPPER AND LOWER BALL JOINTS ON THE LEFT SIDE OF MY 2000 DODGE DURANGO WERE WORN AND HAD PLAY. I HAD TO HAVE THEM REPLACED AT MY EXPENSE SINCE THERE IS NOT A RECALL ON THEM AT THIS TIME.*AK

CONSUMER COMPLAINED ABOUT A BALL JOINT PROBLEM. CONSUMER TOOK VEHICLE TO DEALER FOR A WHEEL ALIGNMENT, AND MECHANIIC DETERMINED THAT BALL JOINTS NEEDED REPLACING. *AK *NM

WHILE TRAVELING OVER POTHOLES OR ROUGH PAVEMENT CONSUMER HEARD FRONT END NOISE. THE CONSUMER HAD VEHICLE SERVICED, AND WAS INFORMED THAT TWO UPPER AND ONE LOWER BALL JOINT NEEDED REPLACEMENT.*AK

CONSUME RCOMPLAINED ABOUT TA BALL JOINT PROBLEM. WHILE DRIVING AT 25 MPH RIGHT FRONT WHEEL ASSEMBLY DETACHED, AND ROLLED AWAY INTO A RIVER. *AK

WHILE DRIVING AT DIFFERENT SPEEDS CONSUMER HEARD A NOISE COMING FROM THE FRONT. DEALERSHIP SERVICED THE VEHICLE, AND INFORMED THE CONSUMER THAT THE UPPER BALL JOINT NEEDED REPLACEMENT. *AK

WHILE STATE INSPECTION WAS BEING CONDUCTED TECHNICIAN NOTICED THAT A ONE OF THE WHEELS WAS WOBBLY. THEN, TECHNICIAN DETERMINED THAT BALL JOINTS NEEDED REPLACEMENT.*AK

WHILE TURNING VEHICLE LOST POWER STEERING. CONSUMER WAS INFORMED THAT THE PROBLEM PERTAINED TO THE FRONT BALL JOINTS FAILURE. *AK

DRIVER HEARD NOISE COMING FROM THE FRONT PASSENGER SIDE. DEALER SUGGESTED THAT BALL JOINTS NEED TO BE REPLACED. *AK

WHEN DRIVING AT AN UNETERMINED SPEED CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT RIGHT UPPER BALL JOINTS FAILED. *AK

DRIVER HEARD A SQUEAKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. UPON INSPECTION OF VEHICLE MECHANIC DETERMINED THAT FRONT UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. *AK

DEALERSHIP REFUSED TO PERFORM A FRONT END ALIGNMENT BECAUSE THE UPPER AND LOWER BALL JOINTS WERE BAD. *AK

I PURCHASED A USED 2000 DODGE DURANGO IN MAY OF 2003. I NOTICED THAT THE FRONT OF MY CAR FELT FUNNY. WE TOOK MY CAR TO THE DEALER WHERE WE HAD PURCHASED THE VEHICLE, KERRY CHRYSLER/JEEP, THEY HAD TO REPLACE THE UPPER BALL JOINT ON THE FRONT SUSPENSION. THIS COST AROUND $1,500 +/-. I HAVE CALLED DODGE TWO TIMES TO CHECK ON THE INVESTIGATION AND THE ONLY ANSWER THAT I RECEIVE IS THAT THE INVESTIGATION IS ONGOING AND THEY ARE NOT SURE WHEN IT WILL BE COMPLETE. THIS IS VERY DISAPPOINTING TO ME, BECAUSE I HAVE 4 CHILDREN THAT I DRIVE IN THIS CAR, AND WHAT WOULD HAVE HAPPENED IF I HAD BEEN DRIVING ALONG AND THE TIRES CAME OFF? WE REALLY DID NOT HAVE THE MONEY LAYING AROUND TO USE FOR THIS BUT WE FOUND IT BECAUSE WE WANTED TO MAKE SURE THAT OUR CHILDREN WERE SAFE. I AM...