2000 DODGE DURANGO Suspensionfrontcontrol Armupper Ball Joint Problems

2000 DODGE DURANGO 35,000 MILES. DRIVERS FRONT UPPER & LOWER BALL JOINTS HAD TO BE REPLACED. SEVERAL MECHANICS LOOKED AT THEM AND STATED THEY WERE DANGEROUS AND WOULD NOT INSPECT VEHICLE. DODGE DEALERSHIP BRUSHED IT OFF SAYING THEY WERE WITHIN GUIDELINES. WE PAID TO HAVE THEM REPLACED OURSELVES. *LA

CONSUMER TOOK VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK *MR

CONSUMER TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THE UPPER BALL JOINTS FAILED. *AK

I HAVE BALL JOINT PROBLEMS ON MY 2000 DODGE DURANGO THAT HAS ONLY A LITTLE OVER 40000 MILES I HAVE READ IN THE MEDIA THAT THIS IS A WIDE SPREAD PROBLEM WITH THE 2000 DURANGO I HOPE YOU CAN HELP ME AND THE OTHERS OF THIS VECHILES.

PREMATURE FAILURE OF UPPER BALL JOINT ASSEMBLY ON 2000 DODGE DURANGO

MY 2000 DODGE DURANGO WAS REJECTED DURING A VA SAFETY INSPECTION DUE TO THE UPPER BALL JOINT PROBLEM THAT IS THE SUBJECT NHTSA INVESTIGATION (ACTION PE03032). THE VEHICLE HAS 38000 MILES. I HAVE BEEN INFORMED BY MY LOCAL DODGE SERVICE DEPARTMENT THAT CHRYSLER IS "ASSISTING" IN THE REPAIR COST BY REQUIRING A VARIABLE AMOUNT DEDUCTIBLE TO BE PAID BY THE CONSUMER. THE AMOUNT IS DETERMINED ON A CASE-BY-CASE BASIS AND MYVEHICLE WILL BE EVALUATED WHEN IT GOES IN FOR REPAIR ON 12/30/03. *AK

DURING SAFETY INSPECTION, MECHANIC REPORTED UPPER BALL JOINTS WERE COMPLETELY WORN OUT AND NEEDED REPLACEMENT. THEY WERE SO BAD THAT THEY COULD HAVE FAILED AND CAUSED A SERIOUS ACCIDENT. MILEAGE WAS ONLY 56,800 MILES. POOR DESIGN AS THERE IS NO GREASE CERT TO GREASE THEM PROPERLY. PLEASE INVESTIGATE!!!*AK

I HAVE A 2000 DODGE DURANGO, 4WD. IT HAS 52,818 MILES. AFTER HEARING A SERIOUS OF POP'S AND CLUNKS FROM THE FRONT END OF MY DURANGO I HAD THE TRUCK CHECKED. THE UPPER DRIVER'S SIDE BALL JOINT HAD FAILED. THE PASSENDGER SIDE BALL JOINT SHOWED WEAR BUT WAS IN SATISFACTORY CONDITON. I BELIEVE THIS BALL JOINT FAILURE HAPPENDED FAR TOO SOON. IN 40 YEARS OF DRIVING I'VE ONLY REPLACED WORN BALL JOINTS ON ONE VEHICLE AND IT HAD OVER 100,000 MILES. AUGUSTA DODGE REPLACED THE WORN BALL JOINT AND COULD NOT ASSURE ME THE REPLACEMENT BALL JOINT WAS ANY DIFFERENT THAN THE FACTORY INSTALLED ONE.*AK

DRIVER'S SIDE UPPER BALL JOINT AND THE STEERING SECTOR BROKE. AS A RESULT, CONSUMER LOST CONTROL OF THE VEHICLE. IT THEN JUMPED A CURB AND WENT INTO A DITCH. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING OUT OF THE DRIVEWAY. DEALERSHIP REPLACED BOTH BROKEN PARTS. *AK EA03-023

2000 DODGE DURANGO. UPPER RIGHT BALL JOINT ON UPPER CONTROL ARM FAILED PREMATURELY.*AK

I RECENTLY PRUCHASED A 2000 DODGE DURANGO. I STARTED HEARING A CREEKING SOUND FROM BEHIND THE STEERING COLUMN WHEN TURNING AND GOING OVER BUMPS. I WAS INFORMED BY A MECHANIC OF WEAR IN THE UPPER BALL JOINT. I AM CONCERNED THAT THIS PREMAUTRE WEAR MAY RESULT IN SOME FAILURE AND AN UNEXPECTED COLLAPSE IN THE FRONT END OR WORSE YET WHEEL SEPARATING FROM THE VEHICLE. I AM FOLLOWING THE CURRENT NHTSA INVESTIGATION INTO THIS AND WOULD HOPE SOME RESOLUTION IN THE FORM OF A RECALL WOULD OCCUR BEFORE PERSONAL INJURY OR COST IS INCURRED BY ME OR OTHERS.*AK

2000 DODGE DURANGO R AND L UPPER BALL JOINTS (NHTSA ACTION NUMBER EA03023). MY LOCAL DODGE DEALER, KARMART USA TOLD ME ON DECEMBER 1, I NEED NEW UPPER BALL JOINTS. I HAD TAKEN MY CAR IN TO HAVE DOOR LOCKS FIXED. I DID NOT ASK THEM TO LOOK AT MY BALL JOINTS. THIS IS AN EXPENSIVE REPAIR, THEY ESTIMATE $358.00 FOR THE REPAIR. YOU ARE INVESTIGATING FAILURE OF UPPER BALL JOINTS. WHY DON'T YOU REQUIRE DODGE TO RECALL AND REPAIR THEM? THERE IS OBVIOUSLY A PROBLEM OR THEY WOULD NOT HAVE LOOKED AT MINE WHEN I HAVE NOT BEEN HAVING ANY SYMPTOMS. NOW, THE DEALERSHIP HAS NOTIFIED ME BY MAIL THAT I NEED TO HAVE THE LOOSE R AND L UPPER BALL JOINTS REPAIRED. I AM AFRAID TO DRIVE THIS CAR. ARE MY FRONT WHEELS GOING TO FALL OFF? DO I HAVE TO HAVE FATALITIES TO GET ATTENTION TO THIS...

WHILE VEHICLE WAS UP ON THE LIFT BEING SERVICED RIGHT UPPER BALL JOINT BROKE. WHEN THE BALL JOINT BROKE, IT CAUSED THE PASSENGER'S SIDE REAR TIRE TO HANG OFF THE VEHICLE. *AK EA03-023

THE UPPER BALL JOINTS AND ONE LOWER BALL JOINT WORE OUT, AND DAMAGED THE FRONT TIRES. AN INDEPENDENT MECHANIC REPLACED THE BALL JOINTS. *AK

UPPER BALL JOINTS FAILED AT 53,000 MILES. *AK SOMETIME AFTER THANKSGIVING THE CONSUMER WAS FEELING SOMETHING DIFFERENT WHEN DRIVING THE TRUCK. THE CONSUMER THOUGHT IT WAS THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 1, 2003 AND THE CONSUMER WAS TOLD THAT ALL FOUR OF THE UPPER AND LOWER BALL JOINTS WERE OUT, AND THAT THEY SHOULD BE REPLACED IMMEDIATELY AT A COST OF $800.00. INSTEAD THE CONSUMER WENT SOMEWHERE ELSE TO HAVE REPAIRS. IT TOOK A LITTLE LONGER FOR THE CAR TO BE REPAIRED BECAUSE THE PARTS WEREN'T AVAILABLE. THE TOTAL COST FOR REPAIRS WERE $542.82. *CB *JB

DURING A SCHEDULED MAINTENANCE APPOINTMENT DEALER FOUND THAT THE UPPER BALL JOINTS PREMATURELY WORE OUT, AND REPLACED THEM. CONSUMER SENT THE FAILED PARTS TO A GOVERNMENT AGENCY FOR REVIEW. *AK

UPPER BALL JOINT FAILURE AT VERY LOW MILEAGE. LOOKS LIKE THEY ARE BAD AGAIN AT 80,000. *JB

WHILE DRIVING, THE CONSUMER CAN HEAR A POPPING NOISE IN THE FRONT RIGHT PORTION OF THE VEHICLE. THE CONSUMER IS A MECHANIC AND HAS DETERMINED THAT PROBLEM IS THE UPPER BALL JOINTS. THE VEHICLE WAS TAKEN TO THE DEALER WHICH FOUND NO PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH

LEFT SIDE WHEEL VIBRATED, AND SHOOK INSIDE OF THE WHEEL WELL WHILE TRAVELING ON THE HIGHWAY. CONSUMER TOOK VEHICLE TO INDEPENDENT SHOP. MECHANIC REPLACED BOTH UPPER BALL JOINTS AT OWNER EXPENSE OF $800.00.*AK

CONSUMER STATED BOTH FRONT UPPER BALL JOINTS WERE MAKING NOISE WHILE DRIVING AT ANY SPEED". VEHICLE WAS TAKEN TO DEALER ON THREE OCCASIONS, BUT NO PARTS WERE AVAILABLE. *AK

FRONT BALL JOINTS BEING REPLACED AT 63000 MILES. ONE SIDE WORE OUT THE OTHER SIDE ALMOST AS BAD. NO ACCIDENT, JUST HAD FRONT END NOISE CHECKED BY MECHANIC. *LA

BOTH UPPER BALL JOINTS ARE WORN OUT. *LA

PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: WHILE THE CONSUMER WAS HAVING A FRONT END ALIGNMENT THE MECHANIC NOTICED THE UPPER BALL JOINTS WERE SHOWING PREMATURE WEAR.*AK *CB *JB

THE RIGHT UPPER BALL JOINT FAILED AT 32,000 MILES.*AK *PH THE VEHICLE COULD NOT RETAIN A FRONT END ALIGNMENT. THE DEALER DETERMINED THAT THE RIGHT UPPER BALL JOINT FAILED AND NEEDED TO BE REPLACED. *NM

WAS MAKING A SHARP TURN CONSUMER NOTICED THAT VEHICLE WAS NOT RIDDING SMOOTHLY. AFTER BEING INSPECTED BY MECHANIC, CONSUMER WAS TOLD THAT THE BALL JOINTS NEEDED REPLACEMENT. *AK *MR

WHEN DRIVING OVER BUMPS WOULD SHOOK. CONSUMER TOOK VEHICLE TO THE DEALERSHIP FOR INSPECTION. MECHANIC NOTICED THAT LEFT UPPER BALL JOINTS WERE WEARING OUT PREMATURELY. HAD THE UPPER BALL JOINTS REPLACED.*AK

2000 DODGE DURANGO HAS BAD BALL JOINTS WITH ONLY 41000 MILES ON IT. *LA

PE 03-032, FRONT SUSPENSION/BALL JOINT FAILURE: WHILE DRIVING AT ANY SPEED CONSUMER HEARD A NOISE COMING FROM THE FRONT WHEEL. VEHICLE WAS TAKEN TO A REPAIR SHOP, MECHANIC INFORMED THE CONSUMER THAT THE BALL JOINTS WERE WORN OUT.*AK

AN INDEPENDENT SHOP REPLACED THE UPPER BALL JOINT AT 36,000 MILES. *AK *SCC *JB

2000 DODGE DURANGO...UPPER BALL JOINT WORE OUT AT 38,000 MILES. DEALERSHIP ORIGINALLY REQUESTED $1100.00 TO FIX. CALLED CHRYSLER'S CUSTOMER CARE LINE AND EXPLAINED PROBLEM AND THAT I FEEL I SHOULD NOT HAVE TO PAY FOR THIS REPAIR. THEY AGREED TO PAY FOR THE REPAIR, LESS A $100 DEDUCTIBLE. *LA

I HAD BROUGHT MY 2000 DURANGO INTO MY DEALERSHIP AND I HAD MY BALL JOINTS CHECKED, MY UPPER AND LOWER BALL JOINTS FAILED IN ADDITION TO MY FRONT TIRES BEING DAMAGED AS A RESULT. I WAS TOLD BY THE CHRYSLER DEALER THAT THEY COULD NOT FIX IT, THERE WERE 40,000 MILES ON THE VEHICLE. I ALSO SPOKE TO THE DISTRICT SERVICE MANAGER AND HE SAID THERE WAS NOTHING THEY COULD DO TO HELP PAY FOR THE REPAIRS.*AK

IN MARCH OF 2003 I TOOK MY 2000 DODGE DURANGO INTO GOODYEAR TO HAVE NEW TIRES PUT ON AND ALIGNMENT DONE. I WAS TOLD THAT ALIGNMENT COULD NOT BE DONE BECAUSE ALL FOUR CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED AND THE COST WOULD BE $2000. I THEN TOOK THE DURANGO TO MARSHALL MOTORS IN SALINA, KS, WHO IS THE DODGE DEALER FOR AN ALIGNMENT AND THEY SAID THE UPPER LEFT CONTROL ARM WAS BEYOND TOLERANCE AND MUST BE REPLACED AND ADVISED THE OTHER CONTROL ARMS WERE BEGINNING TO SHOW WEAR AND SHOULD BE REPLACED IN THE NEAR FUTURE. I HAD THE UPPER LEFT CONTROL ARM REPLACED AT THE COST OF $435.05 ON MARCH 25, 2003. IF THE PRESENT CONTROL ARE REPLACED WILL THE REPLACEMENT PARTS BE A REVISED PART OR WILL IT BE REPLACED WITH THE SAME FAULTY PART THAT WAS ORIGINALLY ON THE VEHICLE WHEN MANUFACTURED?...

FAILURE OF A UPPER BALL JOINT AND FEAR OF SEPARATION ON A 2000 DODGE DURANGO WITH 55743 MILES, ALSO FAILUREOF LOWER BALL JOINT AND FEAR OF SEPARATION. BOTH RESULTING IN POSSIBLE PERSONAL INJURY. *AK

WHILE DRIVING, THE CONSUMER NOTICED THE FRONT END RUMBLING WHEN TURNING RIGHT OR LEFT. *AK THE CONSUMER REQUESTED THAT DODGE COVER CHARGES. THE FRONT END REMAINED NOISY ALONG WITH A RUBBING SOUND. *SCC *JB

PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS WORE OUT PREMATURELY.*AK

UPPER AND LOWER BALL JOINST FAILED. *AK

2000 DODGE DURANGO, HAD VEHICLE IN SHOP NUMEROUS TIMES TRYING TO TRACK DOWN A NOISE IN THE FRONT END WHICH WAS BECOMING INCREASINGLY WORSE. ON THIS DATE FOUND THE BALL JOINT WAS IN DANGEROUSLY BAD SHAPE AND WAS REPLACED. *LA

I OWN A 2000 DODGE DURANGO WITH JUST 42,000 MILES ON IT AND THE UPPER BALL JOINTS ARE SHOT ALREADY! I HAVE READ MANY MORE COMPLAINTS OF THE SAME PROBLEM. RECALL!!!! *LA

WHILE DRIVING AT 45 MPH OR HIGHER VEHICLE SHIMMIED AND MADE NOISE. AN INDEPENDENT MECHANIC DETERMINED THAT THE UPPER BALL JOINTS WERE WORN OUT, AND THEY WERE REPLACED. *AK

PE 03-032, FRONT SUSPENSION/UPPER BALL JOINT FAILURE: THE UPPER BALL JOINTS FAILED PREMATURELY.*AK WHEN VEHICLE WAS SERVICED, CONSUMER WAS ALWAYS TOLD, EVERYTHING WAS O.K. *PH

WHILE DRIVING OVER A BUMP ON THE ROAD AT ABOUT 30 MPH VEHICLE MADE A SQUEAKING NOISE. CONSUMER SUSPECTED THAT THE UPPER BALL JOINTS WERE WORN OUT. *AK

HAD TO REPLACE RACK AND PINION POWER STEERING UNIT ON 2000 DODGE DURANGO WHEN VEHICLE ONLY HAD 48,800 MILES, ALSO, HAD TO REPLACE UPPER BALL JOINTS, WAS HARD TO KEEP VEHICLE ON THE ROAD WHEN HITTING ANY BUMPS. *LA

WHILE DRIVING 5 MPH AND TURNING LEFT INTO A PARKING SPACE DRIVER'S SIDE FRONT WHEEL SEPARATED FROM THE SUSPENSION. DEALER STATED THAT BALL JOINTS SEPARATED. THERE WAS NO INJURIES. *AK EA03-023

PREMATURE REPLACEMENT REQUIRED FOR 2000 DODGE DURANGO UPPER AND LOWER BALL JOINTS (50,000 MILES). *LA

I WAS TOLD IN MAY 2003 THAT MY 2000 DODGE DURANGO NEEDED UPPER BALL JOINTS REPLACED. I THEN TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY TOLD ME THE SAME THING. THEY TOLD ME THEY COULDN'T GET THE REPLACEMENT PARTS FOR AT LEAST A MONTH. WHEN I TOOK THE DURANGO TO THEM IN JULY, THEY THEN TOLD ME I NEED THE CONTROL ARMS REPLACED AS WELL. I WAS VERY UPSET BECAUSE MY VEHICLE ONLY HAD 41,799 MILES ON IT. I RESEARCHED THIS AND FOUND THAT BALL JOINTS SHOULD LAST AT LEAST 100,000 MILES. I EXPRESSED MY ANGER TOWARD THE DEALERSHIP AND THE MANAGER THEN TOLD ME I WOULDN'T HAVE TO PAY FOR THE CONTROL ARM, THAT CHRYSLER WOULD EAT THAT COST FOR ME. AT THAT POINT I HAD NO CHOICE BUT TO HAVE THE WORK DONE, FOR FEAR THAT I MIGHT GET INTO AN ACCIDENT. I SPENT...

WHILE DRIVING 15 MPH CONSUMER HEARD A LOUD POPPING NOISE. THE CONSUMER PULLED OVER TO CHECK, AND SAW THAT FRONT BALL JOINTS BROKE. *AK EA03-023

IT ALL STARTED WITH A SQUEEZING NOISE IN THE FRONT END, ONE DAY THE FRONT RIGHT END BALL JOINT COLLAPSED AND CAUSED THE FRONT RIGHT WHEEL TO COMPLETELY FOLD UNDERNEATH ITSELF AND CAUSED THE FRONT END TO COLLAPSE. THERE WAS ROUGHLY MILES ON THE VEHICLE AND IN VERY GOOD CONDITION. LUCKILY I WAS SIMPLY PULLING OUT OF MY DRIVEWAY AND NOT DRIVING DOWN THE HIGHWAY. NO ONE WAS HURT, BUT THE POTENTIAL FOR INJURY WAS ASTRONOMICAL. *LA EA03-023

WHEN GOING OVER A BUMP IN THE ROAD VEHICLE VEERS TO THE RIGHT. TOOK VEHICLE TO DEALER, AND DEALER REPLACED THE UPPER BALL JOINTS.*AK

LEFT UPPER BALL JOINT HAD TO BE REPLACED. *AK

UPPER BALL JOINT FAILURE - UNDER 48,000 MILES...I WAS LUCKY, IN A WAY, MY TIRES WORE OUT AND WHEN I HAD THEM CHANGED I WAS TOLD THAT THE UPPER BALL JOINTS WERE READY TO BREAK. I CALLED THE DODGE DEALERSHIP AND ORDERED THE NEW ONES. I HAVE BEEN WAITING SIX WEEKS TO GET THEM IN. THEY STILL HAVE NOT CALLED ME BACK.*AK