NHTSA Complaint #10045884 — 2000 DODGE DURANGO

IN MARCH OF 2003 I TOOK MY 2000 DODGE DURANGO INTO GOODYEAR TO HAVE NEW TIRES PUT ON AND ALIGNMENT DONE. I WAS TOLD THAT ALIGNMENT COULD NOT BE DONE BECAUSE ALL FOUR CONTROL ARMS WERE WORN AND NEEDED TO BE REPLACED AND THE COST WOULD BE $2000. I THEN TOOK THE DURANGO TO MARSHALL MOTORS IN SALINA, KS, WHO IS THE DODGE DEALER FOR AN ALIGNMENT AND THEY SAID THE UPPER LEFT CONTROL ARM WAS BEYOND TOLERANCE AND MUST BE REPLACED AND ADVISED THE OTHER CONTROL ARMS WERE BEGINNING TO SHOW WEAR AND SHOULD BE REPLACED IN THE NEAR FUTURE. I HAD THE UPPER LEFT CONTROL ARM REPLACED AT THE COST OF $435.05 ON MARCH 25, 2003. IF THE PRESENT CONTROL ARE REPLACED WILL THE REPLACEMENT PARTS BE A REVISED PART OR WILL IT BE REPLACED WITH THE SAME FAULTY PART THAT WAS ORIGINALLY ON THE VEHICLE WHEN MANUFACTURED? ALSO, HAS THIS PART BEEN PERFECTED SO THE DANGER OF THIS HAPPENING AGAIN, AS OCCURRED ON THE ORIGINAL EQUIPMENT? IF REPLACEMENT OF FAULTY PARTS IS DONE AND THERE SHOULD BE A RECALL ON THE DODGE DURANGO, WILL I BE REIMBURSED FOR THE EXPENSES THAT I'VE INCURRED IN ORDER TO MAKE THIS VEHICLE SAFE? THANK YOU. *AK