NHTSA Complaint #10065630 — 2000 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10065630
Vehicle	2000 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	April 3, 2004
Date Filed	April 6, 2004
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

TOOK MY 2000 DODGE DURANGO INTO SHOP TO CHECK FRONT SUSPENSION DUE TO CRACKING NOISE AND GRINDING IN WHEELS. WAS TOLD THAT THE BALL JOINTS WERE BAD AND WOULD HAVE TO BE REPLACED. THE VEHICLE HAS 34,000 MILES ON IT THESE BALL JOINTS SHOULD NOT NEED REPLACING AT 34,000 MILES. THE MECHANIC STATED THERE IS A DEFECT IN DODGE BALL JOINTS ON THE DURANGOS AND THAT IT IS NOT SAFE TO DRIVE AS IS. IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS KILLED BY THESE DEFECTIVE BALL JOINTS. *LA

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