NHTSA Complaint #10204617 — 2000 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10204617
Vehicle 2000 DODGE DURANGO
Component SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident
Date Filed
Mileage 104,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State FL

Consumer Description

2000 DODGE DURANGO, WHEN MY CAR HAD 70,000 MILES ON IT, THERE WAS A RECALL OF THE BALL JOINTS. MY DURANGO NOW HAS 100,000+ MILES AND IT IS MAKING THE SAME POPPING NOISE IN THE FRONT END. MY MECHANIC SAYS THAT IT NEEDS NEW BALL JOINTS AGAIN. I FEEL DODGE REPLACED THE BALL JOINTS WITH THE SAME DEFECTIVE PARTS AS THE ORIGINAL PARTS. THIS IS A SAFETY ISSUE. WHEN I CONTACTED DODGE I WAS TOLD VIA E-MAIL THAT WARRANTY WAS ONLY UNTIL 10 YEARS OR 100,000 MILES. THEY DID NOT COUNT ON OWNERS KEEPING THIS VEHICLE. THIS IS A SAFETY ISSUE THAT I FEEL DODGE SHOULD STAND BEHIND. *JB

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