NHTSA Complaint #10177585 — 2000 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10177585
Vehicle 2000 DODGE DURANGO
Component SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident
Date Filed
Mileage 127,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State MA

Consumer Description

TL* - THE CONTACT TOOK THE CAR TO SEARS BECAUSE THE VEHICLE WAS MAKING A POPPING NOISE. THE NOISE OCCURRED SINCE HE PURCHASED THE VEHICLE. THERE WERE NO WARNING LIGHTS INDICATING SERVICE WAS NEEDED ON THE VEHICLE . THE CONTACT STATED THE REPAIR WAS PREVIOUSLY DONE INCORRECTLY THE DEALER'S DISTRICT MANAGER DENIED THE REPAIR, ALTHOUGH APPROVAL WAS GIVEN BY THE MANUFACTURER . *AK

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